Amit Patel on Outstanding Claims with the Price Writer Ep 13

We have Amit Patel, Associate Director at Willis Towers Watson on Outstanding Claims. We discuss the impact of inflation on personal and commercial lines insurance, the nuances of mutual vs. proprietary companies and consultancy roles, and Amit shares his comprehensive journey and invaluable insights. Including: 🎯 Customer-Centric Focus: Emphasizing the importance of a customer-focused approach amidst technological advancements and regulatory shifts. 🌍 Market Dynamics: Discussion on understanding market trends, adapting to customer needs, and leveraging technology for better service delivery. 🌈 Diversity & Inclusion: Highlighting the importance of attracting diverse talent and fostering an inclusive environment in the insurance industry. 🔮 Future Vision: Amit shares his vision for the future of general insurance pricing, advocating for innovation balanced with a strong focus on customer value.