The PriceWriter Podcast

Jeremy and Catrin just wrapped a brilliant conversation on the podcast about Buy Back Your Time, and this one will hit a nerve with any “I’ll just do it myself”-ers…Pricing leaders are used to delivering technical work, so delegation often isn’t our first thought. But what’s the cost of not delegating?We dug into: A fab framework for categorising tasks to delegate The hidden cost of doing work you shouldn’t be doing How to build systems that free you to operate at your highest point of contribution The emotional resistance that stops smart people from delegating sooner❌ This isn’t just for self-employed people, and we apply this specifically to pricing teams in companies big and small.If you’re still using “Do, Delegate, Drop” as a mantra, you need to hear this!

Stepping into a new pricing leadership role comes with expectations, pressure, and very little room to get it wrong. In this episode of the PriceWriters Podcast, Jeremy and Catrin explore Lead Your Team in Your First 100 Days by Neve O’Keeffe and walk through what actually holds up in an insurance context.   They get into where pricing leaders tend to fall short early on, especially the habit of relying on technical strength instead of actually leading, and the areas that are often left too late, like dealing with performance issues or setting clear direction for the team. They also question how realistic the whole “100 days” idea really is in insurance, and why making early decisions based on gut feel or second-hand opinions about your team can set you off on the wrong path. If you’re stepping into a new role or taking on a new team, this is the kind of conversation that helps you think more clearly about what actually matters.  PriceWriters transforms pricing capability find out more at Pricewriters.com

In this episode of The Price Writers Podcast, Jeremy Keating and Catrin Townsend discuss Catrin’s book, A Risky Business, and the story behind how it came to be written.  Catrin shares how the idea for the book emerged during lockdown conversations with her father while on maternity leave — and how those discussions sparked a desire to explain actuarial science and risk in a way that anyone can understand.  They explore: - Why actuarial work is more relevant to everyday life than most people realise  - How the book was written (including chapters typed one-handed while holding a baby!) - The challenge of explaining complex risk concepts without heavy maths - How Karin structured the book to make actuarial science accessible to non-experts - The process of pitching a book proposal and securing a publisher This episode is perfect for actuaries, insurance professionals, students considering the career, or anyone curious about how risk is quantified and managed in society.  📚 Featured book: A Risky Business – An Actuary’s Guide to Quantifying and Managing Risk in Society  🎧 Subscribe for more episodes exploring insurance, risk, and the books shaping the profession.

In this special World Book Day episode of the Price Writers Podcast, Catrin Townsend turns the tables on Jeremy Keating to explore the story behind his award-winning book, Price Writer: Nine-Step Method to Becoming a Highly Successful General Insurance Pricing Leader.Jeremy shares why he felt compelled to write a practical leadership book for general insurance pricing professionals, not another maths-heavy textbook, but a hands-on guide to strategy, governance, data, modelling, deployment and team capability.They discuss: Why most pricing roles are far more than just technical modelling How the Nine-Step framework was developed (and why it couldn’t be five!) The challenges of writing about modelling without using equations Why deployment sits at the heart of pricing success And the responsibility pricing leaders have to real end customersJeremy also reveals his unusual writing process (it involves running 10Ks), reflects on the book’s global reception and awards, and shares what he would update if he were writing it today.If you’re a pricing professional, or aspiring to lead in insurance, this episode gives you insight into the thinking behind one of the most talked-about books in the field, and how to apply its ideas in your own career.

In this episode of the Price Writers Podcast, Jeremy Keating and Karin Townsend dive into Rebooting American Healthcare by Amy Finkelstein and Liran Einav.They explore the authors’ proposal for a universal basic level of healthcare funded by taxation, layered with optional private insurance for enhanced cover and what that could mean for insurers, regulators, and society more broadly.From anti-selection and cross-subsidies to frontline GP access and the realities of public–private healthcare models, the discussion compares the US and UK systems, challenges common assumptions, and asks whether a better balance between state provision and private insurance is possible.Is this a book pricing professionals should read? And what lessons does it offer for healthcare reform more widely?Tune in for a high-level but thought-provoking look at one of the biggest policy challenges of our time.

What if being quieter actually makes you a better leader? 🤔In the latest episode of The PriceWriters Podcast, Catrin and Jeremy discuss Quiet: The Power of Introverts and explore how workplaces, leadership expectations, and even collaboration are often designed for extroverts. They share where they think the book gets it right, where it falls short, and what this all means for pricing professionals and leaders in insurance today 🌱If you want to hear the conversation and our takeaways, catch the visual episode on YouTube here https://youtu.be/CytSntpOzLY or the audio version wherever you get your podcasts#PriceWriters #PriceWritersPodcast #Introverts #GeneralInsurancePriceWriters transforms pricing professionals into the most respected leaders in insurance.

In this episode of the Price Writer Podcast, Jeremy Keating and Catrin Townsend discuss Senior Leadership: An Essential Guide for Actuaries by Julia Lessing. This is a leadership book designed to be worked through rather than skimmed, using practical exercises, reflections, and prompts drawn from real leadership situations. We explore what changes as you move from management into senior leadership, why leadership becomes less technical and more people-focused, and how often our stated values differ from how we actually spend our time.  The conversation also touches on the importance of thinking deeply rather than reacting quickly, and whether senior leadership is something you truly want or simply the next step you have been aiming for.   This episode is for actuaries and pricing professionals who are stepping into senior roles, aspiring to them, or already there and reflecting on how leadership works in practice.   Price Writers transforms pricing professionals into the most respected leaders in insurance.

We’re kicking off 2026 by rethinking how we set and achieve goals.In this episode of the Price Writers Podcast, Jeremy and Catrin explore The 12 Week Year by Brian Moran and Michael Lennington, and why shorter, more focused planning cycles can be far more effective than traditional annual goals.They discuss how compressing goal setting into 12-week periods creates urgency, clarity, and momentum, particularly in pricing teams where annual targets often arrive late and priorities shift throughout the year. Drawing on real-world experience, they explore execution versus outcome metrics, the role of review periods, and how focusing on the actions you control can lead to better results over time.This is a thoughtful and realistic look at goal setting for pricing professionals who want progress without unnecessary pressure.

In this episode of the Price Writers Podcast, Catrin and Jeremy share their yearly book roundup. History and nonfiction to fiction that genuinely surprised them, this conversation goes well beyond a simple reading list.  They explore what reading outside technical comfort zones can offer, from perspective and empathy to slowing down and thinking differently. Along the way, they discuss standout books, unexpected favourites, and why fiction can be just as valuable for professional growth as nonfiction.  Tell us in the comments What was your standout read this year?   Listen now and subscribe for more conversations on learning, leadership, and the pricing profession.  #PriceWriters #PriceWritersPodcast #ContinuousLearning #PricingProfessionals #LeadershipDevelopment #BooksAndIdeas Price Writers transforms pricing professionals into the most respected leaders in insurance.

In this episode of The Price Writers Podcast, Catrin and Jeremy look back at the books that shaped their year. With the holiday season approaching, they share a lively mix of titles spanning statistics, capitalism, consumerism, politics, society, and the stories that reshape how we see money, work and modern life.  If you enjoy book recommendations with a blend of economics, society and a touch of storytelling, this one’s for you.   And what about you? What books shaped 2025 for you? Tell us in the comments.   Price Writers transforms pricing professionals into the most respected leaders in insurance.

This week on The Price Writer Podcast, Catrin and Jeremy step away from pricing books and dive into something a little more festive: the joy of gifting books!  From childhood classics to modern bestsellers, thoughtful finds, and even a few “avoid if you can” picks, they share their favourite books to give, receive, and re-read. Here they share stories of nostalgic gifts, surprisingly emotional fiction, and some delightfully quirky recommendations,  including an unexpected discussion on the world of porridge recipe books.  Perfect listening for anyone who loves books, thoughtful presents, or just needs a little holiday inspiration!  🎄 Subscribe to The Price Writer Podcast for conversations that connect the worlds of books, pricing, and leadership, with a generous helping of good humour.  📍 Find out more about Price Writers and our new Price Writers Pro platform at https://pricewriters.com  Price Writers transforms pricing professionals into the most respected leaders in insurance.

Everyone wants to win. But winning isn’t just about working harder: it’s about creating the right conditions for success. In this episode, we explore what it takes to ensure your efforts are recognised and your value is seen.  If you’ve ever felt overlooked, underappreciated, or frustrated that your hard work isn’t noticed, this episode is for you. Learn how to set yourself up to achieve your goals and create the environment where your work truly shines.  

In this episode of The Price Writer Podcast, Catrin and Jeremy explore "The Pathfinders" by Will Iredale, the remarkable story of an elite Royal Air Force unit that transformed the accuracy of bombing missions during World War II. Together, they discuss what pricing professionals can learn from this extraordinary group, including the importance of clear organisational goals, leadership, specialisation, and innovation under pressure.   The conversation also touches on the value of low-tech improvements, continual review and feedback, and developing people even in high-stakes environments. While this episode references war, air raids, and casualties in the historical context of WWII, it is approached with deep empathy and respect for those affected by conflict, past and present.   Thoughtful, insightful, and surprisingly relevant, this discussion shows how lessons from history can shape stronger, more connected pricing teams today.  🎧 Listen now to discover what pricing’s “tinfoil trick” might be.  #InsurancePricing #PriceWriters #ThePriceWriterPodcast #LeadershipInPricing Price Writers transforms pricing professionals into the most respected leaders in insurance.

🚫 An organisation without hierarchy?!This week on the PriceWriters Podcast, we’re diving into Holacracy by Brian Robertson: a radical rethink of how organisations can operate without traditional management structures.But could this bold approach work in the world of insurance pricing?We unpack the principles, the potential, and the pitfalls, plus share some practical takeaways (no matter how many managers your team has!)Julia Lessing's Podcast: https://www.youtube.com/playlist?list=PLdv6UDfPS5vpXnuppatdCCubaqT9ofY2F#Podcast #Holacracy #InsurancePricing #OrganisationalDesign #Leadership #Innovation #PriceWriters

Stepping up into management is one of the toughest transitions an actuary, pricing professional, or data scientist can make. Technical expertise will only take you so far, and the real challenge is leading people, delegating effectively, and finding time for your own development.  In this episode of The Price Writer Podcast, Catrin and Jeremy discuss Aspiring Actuarial Leaders - The Modern Manager's Toolkit by Julia Lessing, a book designed to help technical experts become confident and effective managers.   📍 Listen in, reflect, and get inspired to take your next step in leadership.  Price Writers transforms pricing professionals into the most respected leaders in insurance. Find out more at www.PriceWriters.com  #insurancepricing #CareerGrowth #PriceWritersPodcast

In this episode, Jeremy and Catrin explore why gender diversity in pricing is more than a pipeline issue and what leaders can do to actively support inclusion. Drawing on insights from a powerful book, they discuss practical steps leaders can take, including a 12-point “cheat sheet” of actions to put into practice straight away. From the way coding skills are described on CVs to the subtle biases that shape retention, rewards, and progression, they highlight how inequality often shows up in small ways that add up to big challenges. Expect a candid, practical conversation on how to build stronger, fairer teams and why the benefits of diversity go far beyond fairness alone.  Price Writers transforms pricing professionals into the most respected leaders in insurance. Find out more at http://www.pricewriters.com  #priceWriters #InsurancePricing #CareerGrowth #Podcast #PriceWritersPodcast

Fresh from Philadelphia, where Jeremy accepted his Indie Book Award win for The Price Writer, he and Catrin sat down to unpack the standout titles from the awards ceremony, including a few that might just change the way you lead, think, and work.  In this episode, they explore three books that caught their attention and offer surprising relevance to pricing professionals:  The Productive Perfectionist: Catrin reflects on the tension between perfection and performance, and why this book resonated with her as a leader.  How We Choose to Show Up: Jeremy dives into energy management, presence, and how the choices we make affect our impact at work.  It’s Not (All) Your Fault: A thought-provoking systems-thinking lens on self-help, this book challenges some of the most ingrained narratives about personal responsibility.  Expect candid takes, practical reflections, and a few disagreements on which titles truly earned their awards.  Price Writers transforms pricing professionals into the most respected leaders in insurance. Find out more at http://www.pricewriters.com  #priceWriters #InsurancePricing #CareerGrowth #Podcast #PriceWritersPodcast

This week, Jeremy and Catrin share their top book picks for aspiring pricing professionals, or anyone who loves a great science or stats read. Catrin recommends three accessible books to spark curiosity (Storm in a Teacup), sharpen data communication (How to Lie with Statistics), and master problem-solving (Thinking Mathematically). Along the way, they debate dust jackets, spilt coffee science, and why hobbies reveal hiring potential. Jeremy also gives a shoutout to Catrin’s book as a must-read. Plus, a teaser for the next episode’s Indie Book Award highlights! Listen now for insights (and a few laughs).  Price Writers transforms pricing professionals into the most respected leaders in insurance. Find out more at www.PriceWriters.com 

In this episode of The Price Writers Podcast, Jeremy and Catrin explore Why Insurance Markets Fail and What to Do About It by economists Liran Einav, Amy Finkelstein, and Ray Fisman.  They tackle the tricky concept of anti-selection, sharing why it confuses even seasoned insurance professionals. With examples ranging from U.S. medical insurance to American Airlines’ baffling ticket offers, they make a complex topic surprisingly clear and even entertaining.  Add the book to your summer reading list (or just let us summarise it for you). #InsurancePricing #Risk #AntiSelection #ThePriceWritersPodcast #BookClubForPricingNerds

In this episode, Jeremy and Catrin explore Rebel Ideas by Matthew Syed, reflecting on how its themes of cognitive diversity and constructive challenge apply directly to pricing teams. They unpack the idea that diversity of thought rather than background alone can drive innovation, and they share personal stories of when uniform thinking held back progress.From project team dynamics to the impact of power structures, they explore why pricing professionals often reach similar solutions, and how broadening input from across disciplines and industries can lead to better outcomes. Catrin draws parallels between literature and analytics, while Jeremy questions whether a lack of differing perspectives has led to stagnation in pricing innovation.This is an honest and practical conversation about creating space for alternative views, learning from others outside the pricing bubble, and presenting ideas more effectively to diverse audiences.PriceWriters is a training and education company focused on insurance pricing. Find out more about our engaging training, graduate schemes and workshops, by visiting:👉 www.pricewriters.com#InsurancePricing #GeneralInsurance #PandCInsurance #PriceWriter

Join Jeremy Keating and Catrin Townsend as they relaunch the Price Writer Podcast with a fresh new focus on books and their relevance to insurance pricing teams.  In this episode, we explore The Five Dysfunctions of a Team by Patrick Lencioni and examine how the model applies to technical and data-driven teams in insurance. From the challenge of building trust in large departments to the value of constructive conflict, we discuss practical, real-world insights on managing teams, holding each other accountable, and avoiding the low standards that arise from unresolved tensions.  Whether you're leading a pricing function or collaborating across teams, this episode unpacks how a popular business book can offer genuinely useful takeaways, even in the highly regulated world of general insurance.  Expect honest reflections, practical examples, and the occasional Monty Python anecdote.  PriceWriters is a training and education company focused on insurance pricing. Find out more about our engaging training, graduate schemes and workshops, by visiting 👉 www.pricewriters.com  #InsurancePricing #GeneralInsurance #PandCInsurance #PriceWriter

In this episode, we’re joined by Max Wicks, a pricing professional whose journey from professional boxing to general insurance is anything but typical. Max talks about falling into pricing via a graduate scheme, how his motor trade background gave him a head start, and building a career without following the traditional actuarial exam route.We discuss his move from GLMs to GBMs, and how data science is transforming pricing teams. Max shares practical tips on building models more efficiently, navigating legacy systems, and improving transparency in modern methods. He also highlights the value of curiosity, subject matter expertise, and what insurance can learn from tech.Perfect for anyone in pricing or data science looking to modernise their approach, question legacy thinking, and rethink career paths.

Books mentioned:Best Book of the QuarterAspiring Actuarial Leaders – The Modern Manager’s Toolkit - Julia LessingInsurance BooksWhy Insurance Markets Fail and What to Do About It - Liran Einav, Ray Fisman, Amy FinkelsteinThe Art of Uncertainty - David SpiegelhalterNon-fiction BooksKIND - Graham AllcottDare to Lead - Brené BrownThe Authority Gap - Mary Ann SieghartZig Ziglar's Secrets of Closing the Sale - Zig ZiglarThe Imposter Cure - Dr Jessamy Hibberd$100M Offers - Alex HormoziPolitics on the Edge - Rory StewartApocalypse Never - Michael ShellenbergerTraction - Gabriel Weinberg, Justin MaresLet It Go: My Extraordinary Story - From Refugee to Entrepreneur to Philanthropist - Stephanie ShirleyDear Female Founder - Lu LiBe Useful - Arnold Schwarzenegger (twice)Fiction BookPride and Prejudice - Jane AustenKids BookReaching for the Moon: The Autobiography of NASA Mathematician Katherine Johnson - Katherine JohnsonInspiring PricingOur next event is Inspiring Pricing at Insurance Hall, London on 20th May 2025Why attend?🔹Discover how Inclusion, Integrity, and Innovation can Inspire Pricing Success🔹Connect with leading pricing professionals and industry experts🔹Take away practical tools to make real progress toward your goalsThis isn’t just a conference. It’s about making real progress.🎟 Price Writer members: £199🎟 Non-members: £399🔹 Only 50 tickets available!Book now: https://inspire.pricewriters.com/A big thank you to our sponsors Ascentia Partners | MavenBlue | Consumer IntelligenceI’d love to see you there

This month on the Price Writer podcast I spoke to Julia Lessing actuary, executive coach, and author of "Aspiring Actuarial Leaders: The Modern Manager’s Toolkit.”Julia is the founder of Guardian Actuarial and she shares her journey from actuary to leadership mentor, discussing the critical transition from technical expert to effective manager and leader.Highlights Julia's motivation behind writing her book and how it's designed to help actuaries develop crucial managerial skills Personal experiences of challenging transitions into management roles, highlighting the importance of targeted leadership training Practical tips on communication, understanding audience needs, and navigating uncertainty effectively Julia’s unique career pivots and insights from roles like breastfeeding counselor and Lifeline crisis counselor, demonstrating the unexpected links between actuarial thinking and effective communication Her vision for empowering actuaries through lifelong learning and leadership skills, enhancing their ability to impact organizations and communities positivelyThis discussion is packed with valuable insights to help you develop your career and enhance your professional growth

In this insightful episode, Simon joins Jeremy to explore his 30-year journey from consulting to building Calibrant, a leading MGA consultancy, and developing Sybil, an innovative portfolio management platform. Simon shares his passion for portfolio management, emphasising its critical role in ensuring long-term profitability in insurance.  Key topics include: The Value of Portfolio Management: Why nurturing existing portfolios is essential for sustained success. Breaking Down Silos: How collaboration across pricing, reserving, and underwriting can unlock untapped potential. Overcoming Challenges: Tackling messy processes and the limitations of spreadsheets with innovative solutions like Sybil. A Bayesian Approach: Using continuous data updates and control cycles to refine models and drive better decisions.This episode highlights practical methods for turning insights into actionable, profitable outcomes. Learn how Simon and his team are defining the future of portfolio management!

Tom's Journey and the Future of Insurance Pricing Join us in this episode as Jeremy Keating interviews Thomas Saliba delving into his career journey and expertise in insurance pricing. Tom recounts his early fascination with maths, leading him to a successful career at Norwich Union and eventually becoming an independent contractor. He discusses his work with Lloyd's syndicates and MGAs, emphasizing the integration of data science in pricing. Explore debates on off-the-shelf vs. custom-built pricing software and the influence of AI on coding and pricing practices. Ideal for pricing professionals, this episode offers invaluable insights into the complexities, innovations, and the evolving future of insurance pricing.

Books mentioned:Best of the yearA Risky Business: An Actuary's Guide to Quantifying and Managing Risk in Society - Catrin TownsendNon-fictionFluke - Dr Brian KlaasEscape from Model Land - Erica ThompsonYou're Better Than They Think You Are - Sir Rod AldridgeBlue Ocean Strategy - W. Chan Kim, Renee MauborgneThe Power of Moments - Chip Heath, Dan HeathEnzo Ferrari - Luca Dal MonteThe Diary of a CEO: The 33 Laws of Business and Life - Steven BartlettChurchill - Andrew RobertsNormandy ’44 - James HollandD-Day - Antony BeevorStalingrad - Antony BeevorBand of Brothers - Stephen E. AmbroseD-Day - Stephen E. AmbroseThe Battle of the Atlantic - Jonathan DimblebyMasters of the Air - Donald L. MillerSicily '43 - James Holland Becoming Superman - J Michael StraczynskiMidnight in Chernobyl - Adam HigginbothamChallenger - Adam HigginbothamSupercommunicators - Charles DuhiggMethods of Persuasion - Nick KolendaImagine Reading This Book - Nick KolendaPre-Suasion - Robert CialdiniThe Challenger Sale - Matthew Dixon, Brent AdamsonDark Psychology and Manipulation - Lucas BaileyThe Illusion of Choice - Richard ShottonThe Charisma Myth - Olivia Fox CabaneWant - Gillian AndersonWe Can All Make It - Sara DaviesSingle-Minded: My Life in Business - Claude LittnerFictionLeviathan Wakes - James S. A. CoreyCaliban's War - James S. A. CoreyAbaddon's Gate - James S. A. CoreyCibola Burn - James S. A. CoreyNemesis Games - James S. A. CoreyBabylon's Ashes - James S. A. CoreyPersepolis Rising - James S. A. CoreyTiamat's Wrath - James S. A. CoreyLeviathan Falls - James S. A. CoreyThe Three-Body Problem - Cixin Liu, Ken LiuPompeii - Robert HarrisGreyhound - C.S. Forester The Roommate - Rosie DananPrelude to Foundation - Isaac AsimovFoundation and Empire - Isaac AsimovSecond Foundation - Isaac AsimovPrecipice - Robert HarrisFrench Short Stories - Lingo MasteryShort Stories in French - Olly Richards, Richard SimcottFrench Sci-Fi Short Stories - Sebastian CutilloTo ChildrenSkin in the Game - Jane WurwandI Am Malala - Malala YousafzaiJo Malone: My StoryThe Trials of Life - David AttenboroughWorld War 1 & 2 History for Kids History Brought AliveThe Princess Bride - William GoldmanTin Tin – various including TinTin on the MoonStar Wars: In the Shadow of YavinSome of The Wizard of Oz Collection by - L. Frank BaumThe Princess Bride (again)The Adventures of Parsley the LionWonka - Sibéal Pounder, Paul KingSing - DreamworksBothMy Family and Other Animals - Gerand DurrellKensuke's Kingdom - Michael MorpurgoOur next event is Inspiring Pricing at Insurance Hall, London on 20th May 2025Why attend?🔹Discover how Inclusion, Integrity, and Innovation can Inspire Pricing Success🔹Connect with leading pricing professionals and industry experts🔹Take away practical tools to make real progress toward your goalsThis isn’t just a conference. It’s about making real progress. 🎟 Price Writer members: £199🎟 Non-members: £399🔹 Only 50 tickets available!Book now: https://inspire.pricewriters.com/A big thank you to our sponsors Ascentia Partners | MavenBlue | Consumer IntelligenceI’d love to see you there

Welcome to our latest episode where we return to the world of insurance pricing this time with our special guest, Martin Ellingsworth, a seasoned expert in data analytics and insurance pricing. Hosted by Jeremy, this conversation covers everything from Marty's unique journey into the insurance industry to the current trends and challenges in pricing and risk management. Key Takeaways: -Marty’s journey from military operations research to becoming an insurance data analytics expert. -The evolution and importance of accurate data in improving insurance pricing. -The impact of external factors, such as used car values and economic shifts, on the insurance industry. -The role of technology and predictive analytics in shaping the future of insurance. -Insights into the personal auto insurance market and the challenges it faces.  Have thoughts or questions about this episode? Leave a comment below or connect with us on social media. Don’t forget to like, subscribe, and hit the bell icon to stay updated with our latest content.

Navigating the Intersection of Insurance, Ethics, and Digital Transformation with Duncan Minty. Join us as we discover the fascinating journey of Duncan Minty, who has a notable career in the insurance sector. Starting in the early 1980s, Duncan explored innovation and the social analysis of risk, eventually becoming head of insurance for Motability, Europe's largest car fleet for people with disabilities. In this episode, Duncan shares his insights on the ethical challenges and technological transformations within the insurance industry. He discusses the evolving landscape of fairness in pricing, the impact of GDPR 2.0, and the complexities of digital decision systems. Learn how Duncan collaborates with insurers, academics, and civil society groups to ensure that insurance remains a fair and socially responsible service.

Join me as I interview Ralph Clayton who took the most unusual route into insurance of any of our guests so far... He choose a career in insurance at the outset. Ralph is a true expert on pricing and data science. Discover Ralph's journey from starting in insurance pricing to embracing cutting-edge techniques in data science and cloud computing. He shares invaluable insights on how modern tools like machine learning, Databricks, and cloud services can revolutionize pricing strategies, enhance efficiency, and can lead to significant cost savings. In this detailed discussion, Ralph explains: Why the traditional actuarial route was not for him because of too much theory and not enough practical value. The advantages of using serverless computing with AWS Lambda for scalable, cost-effective solutions. Implementing a modern pricing architecture using Databricks, focusing on automation and efficient data practices.Ideal for insurance pricing directors and professionals, this episode provides a roadmap to adopting sophisticated analytics and programming approaches in the insurance industry. Learn how integrating these technologies can help manage revenue, margins, and volumes effectively, all while navigating the complexities of anti-selection and moral hazards.  Tune in to gain a competitive edge in general insurance pricing and lead your team towards more innovative and profitable practices.

Navigating the Future of Insurance Pricing: An In-depth Conversation with Rick from Maven Blue  Join us for this latest episode of Outstanding Claims. Jeremy talks with Rick de Jager a pivotal figure in the insurance industry and part of the team at Maven Blue, to discuss his unconventional journey into the realm of insurance. From banking to being bitten by the "insurance bug" during the credit crisis, Rick shares how his passion for quantitative sciences and risk management led him to the forefront of pricing and innovative solutions in the insurance sector.  In this episode: Rick's Origin Story: Discover how Rick's early exposure to banking morphed into a deep-seated interest in insurance, guiding him through academic pursuits in insurance sciences and leading him to the heart of pricing.  The Maven Blue Difference: Rick provides a comprehensive overview of Maven Blue, highlighting its unique approach to insurance pricing and tariff deployment. Learn how Maven Blue's open philosophy and advanced modeling platform empower insurers to streamline their processes and bring tariffs to market efficiently.  Innovations in Insurance: Explore the groundbreaking features of Maven Blue's product, including their state-of-the-art machine learning algorithms designed for monitoring tariff performance and optimizing pricing strategies.  The Future of Pricing: Rick discusses the pressing challenges facing the insurance industry, from inflation and affordability to customer behavior changes and the potential for multi-year policies. He also touches on the critical role of sustainability in pricing and the evolving landscape of insurance in response to technological advancements.  The AI Dilemma: The conversation takes a deep dive into the complexities of integrating AI into insurance models, addressing both the opportunities and the inherent challenges of ensuring fairness and accuracy in automated decision-making.

In this month's episode, we are thrilled to have George Wright, the innovative mind behind Vounder Analytics. Join us to explore the transformative journey of data management and software development. George shares his unique path from the environmental sector to revolutionizing bordereau software, highlighting the challenges, solutions, and the future of data analytics in the insurance industry. Tune in to gain valuable insights on managing big data, improving data pipelines, and the cutting-edge BDXView software designed to streamline Bordereaux management. Highlights: George's Journey: From environmental regulation to founding Vounder Analytics, discover how George's passion for coding and problem-solving led him to create impactful solutions. Challenges: Learn about the initial struggles in business development and the importance of finding a niche that Vounder now dominates. BDXView Software: An in-depth look at Vounder's latest software innovation designed to consolidate Bordereaux data efficiently, catering specifically to MGAs, MGUs, and syndicates dealing with delegated authority. Target Audience: Understanding who can benefit most from BDXView and how it revolutionizes data management for better decision-making and efficiency in the insurance industry. Vision and Mission: George shares his aspirations for the future, emphasizing the role of advanced data technologies in fostering innovation and improved operational efficiency. Contact George: [email protected] Profile: https://www.linkedin.com/in/george-wright-86824575/  BDX View: https://www.bdxview.com/

Join us for my conversation with Yiannis Parizas to hear about his remarkable journey from Cyprus to the forefront of GI pricing. From his early days at school in Cyprus to securing a place at the University of Southampton, Yiannis shares the pivotal moments that shaped his career.📚 From Cyprus to the UK: Yanis's educational journey and his leap into pricing. 🌐 Global career footprint: Professional experiences in Dubai, the UK, Switzerland, and Italy. ✍️ Editorial leadership: Becoming the editor of the Actuary magazine and contributing to the profession. 🧮 R library creator: Introducing a tool for data analysis. Access it here https://cran.r-project.org/web/packages/NetSimR/index.html 🔮 Future of insurance pricing: Yanis's vision on technology's role in enhancing pricing strategies.

Join Jeremy on his first solo podcast adventure, where he delves into his personal journey and shares insights from his extensive experience in the field of general insurance pricing. Jeremy reflects on the pivotal moments of his career, from his initial fascination with pricing's critical role in business success to becoming the head of technical pricing for a global direct business. He discusses the challenges and triumphs of navigating through various pricing roles, the joy of immediate feedback loops, and the unique challenges faced in management transitions within the pricing domain. Including: 🎓 Jeremy's academic excellence at the University of Kent, bagging two awards.  🌍 Transition to a multinational insurer, discovering a passion for pricing, crucial for business and customer outcomes.  🔄 Appreciation for the immediate feedback loop in pricing, contrasting with the theoretical aspects of other statistical roles.  📈 Rising through the ranks to become the head of technical pricing for the global direct business, tackling various products.  🚀 Launching Price Writers to nurture and train pricing professionals.

We have Amit Patel, Associate Director at Willis Towers Watson on Outstanding Claims. We discuss the impact of inflation on personal and commercial lines insurance, the nuances of mutual vs. proprietary companies and consultancy roles, and Amit shares his comprehensive journey and invaluable insights. Including: 🎯 Customer-Centric Focus: Emphasizing the importance of a customer-focused approach amidst technological advancements and regulatory shifts. 🌍 Market Dynamics: Discussion on understanding market trends, adapting to customer needs, and leveraging technology for better service delivery. 🌈 Diversity & Inclusion: Highlighting the importance of attracting diverse talent and fostering an inclusive environment in the insurance industry. 🔮 Future Vision: Amit shares his vision for the future of general insurance pricing, advocating for innovation balanced with a strong focus on customer value.

In this episode of Outstanding Claims, we hear from down with Amin Abdullah, a pricing leader with a rich career journey spanning various roles in the insurance industry. From his early interests in business and math to leading pricing teams and tackling challenges in new markets, Amin shares his comprehensive insights and experiences.  🔹 Key Highlights: -Career Path and Big Breaks: Discover how Amin's passion for business and math led him to a successful career in insurance pricing. -Innovative Strategies: Learn about Amin's approach to building a pricing team from scratch and the challenges he faced in creating effective insurance pricing strategies. -Saudi Arabia's Insurance Market: Gain unique insights into the rapidly growing insurance market in Saudi Arabia and the unique challenges and opportunities it presents. -Data and Technology in Insurance: Understand the critical role of data in shaping insurance policies and the cautious approach needed when integrating machine learning and AI. -Future of Insurance Pricing: Hear Amin's vision for the future of general insurance pricing and how understanding customer behaviour and market dynamics plays a crucial role.

In this podcast episode, Jeremy interviews Graham Ross. Graham shares his journey from graduating in statistics to becoming a pricing expert and consultant. He discusses the challenges and evolution of pricing in the insurance industry, emphasizing the importance of data, analytics, and adapting to changing customer behaviours. Graham also touches on the impact of inflation, customer fairness regulations, and the need to understand customer psychology.  Don't miss this insightful discussion with a veteran in the field of insurance pricing. Tune in to gain valuable perspectives on the past, present, and future of this crucial aspect of the insurance industry.

Reuven Shnaps from Earnix is our guest today on Outstanding Claims. We hear how he originally aimed for academia before consulting and then becoming an integral part of the success story of Earnix. The conversation touches on: 🎓His journey from a PhD at the University of Pennsylvania to the insurance industry. 💼Insights into the early days at Earnix and the growth of a small startup into a global enterprise. 🎯The importance of considering, not just risk premiums, but the whole pricing strategy. Watch now to hear about Reuven's amazing start-up journey.

Today on Outstanding Claims I am hearing from Alan Strange from Sophro. We hear how he started by taking calls from customers and now sets the prices and leads in data and analytics. The conversation touches on: 🗣️Alan's transition within the call centre. ✍️The switch to underwriting roles, offering hands-on experience and decision-making opportunities. 🛠️Emphasis on self-improvement and leveraging new tools for data analysis. Stay tuned to learn more about Alan's vision for pricing.

Join us in today's insightful conversation with Sarah Vaughan, founder of Angelica Solutions. From her early days at EMB working with actuarial teams to establishing her own consultancy in 2019. Sarah shares the lightbulb moment when she realized that the analytical approach used in insurance pricing can be applied to risk prevention, leading to safer outcomes and innovative solutions in the industry.  Discover: ~ Sarah's unique journey in the insurance world and her takeaways from leading pricing at companies like Insure the Box and Swiftcover.  ~ The shift from merely assessing risks to actively preventing them.  ~ Sarah's perspective on the future of insurance pricing, with a nod to technology, telematics, and behavioral research.  ~ The challenges and rewards of setting up her own consultancy and her emphasis on capability-building.  Whether you're an industry veteran or just curious about the intricate world of insurance pricing, this discussion with Sarah promises valuable insights and inspiration.  Enjoyed the video? Don't forget to like, subscribe, and share!

In today's episode of Outstanding Claims, we dive into the world of pricing recruitment with Anthony Sanderson, the founder of Ascentia Partners. From his unconventional start in the prison service to the peaks of recruitment, he provides unique insights into the ever-changing landscape of insurance and financial services recruitment. The conversation touches on: -Anthony's journey and expertise in the recruiting realm. -The importance of adding value in the recruitment process. -How technology is shaping the future of recruitment, but why the human touch remains indispensable. Stay tuned to learn more about Anthony's vision for insurance recruitment, and the importance of doing the basics right while driving change in a niche industry.

In this captivating episode of Outstanding Claims, we dive into the world of insurance pricing, innovation, and the dynamic landscape of startups. Our guest, Jack Boult, brings a wealth of experience from the general insurance industry, where he shares his journey from a diverse career path to his current role at Napo, a startup in the pet insurance space.  Episode Highlights: - Explores the challenges and opportunities within the startup environment, including the freedom to implement new ideas,   - The importance of collaboration across departments, and the integration of technology such as the collaboration tool, Notion.  - Exciting developments and trends shaping the industry.   - Jack's passion for pricing and his mission to leverage his broad industry knowledge to revolutionize pet insurance.  Join us for this enlightening conversation with Jack Boult, as we uncover the intriguing world of insurance pricing, startups, and the continuous pursuit of pricing excellence.

Join us for an insightful episode of Outstanding Claims, where we delve into the world of insurance pricing, technology, and innovation. Our guest, Joost Van Bruggen, a partner at MavenBlue, shares his journey from a background in physics and software engineering to becoming a driving force in the digital insurance space. Episode Highlights: - Joost discusses MavenBlue's mission to improve insurance through efficient cloud software solutions.   - The need to move beyond traditional modeling techniques and embrace collaboration among different stakeholders, including product managers, marketers, and decision-makers.   - MavenBlue's approach to automating and streamlining pricing processes, allowing experts to focus on more impactful tasks.  From GLMs (Generalized Linear Models) to the future of insurance pricing, this episode explores the evolving landscape of insurance technology and pricing strategies

Join us today as Jeremy sits down with Waseem Malik, Chief Claims Officer at Aviva, to discuss:  -His unique journey to leading claims -The pressing issues and innovations reshaping the insurance industry -Leveraging data for improved decision-making -Diversity challenges -The power of technology in streamlining operations Waseem offers insights that anyone in the sector, or even just curious about it, shouldn't miss.

Join us for an insightful episode as we sit down with Dawid, the co-founder of Quantee.  In this episode, we delve into:  The journey that led him to co-found Quantee  The company's customer-centric mission  The innovative technologies they utilize  David also provides a glimpse into the future of insurance pricing and the global trends shaping the industry.  Whether you're interested in the fields of insurance, technology, or entrepreneurship, this episode promises to engage and inspire. Don't miss this intriguing conversation with one of the trailblazers in the insurance tech industry. Enjoy the episode!

Jeremy Keating and Kinga Kita-Wojciechowska of Skyblu talk about data-driven General Insurance Pricing and:- How SkyBlu is the premier store for external data in Europe- How pricing sophistication in European markets is catching up with the UK- What will happen to insurers who let themselves get left behind- Making the uninsurable insurable- And what to do when you hit the ceiling of model improvementsIn episode 2 of Outstanding Claims with the Price Writer.

Jeremy Keating and Jason Cabral of the AA talk about Pricing General Insurance and Common Sense approaches to modeling and data The UK Motor Insurance Market Electric and Autonomous Vehicles Telematics and IoT Driver Assistance Systems and new approaches to Know Your CustomerThis is episode 1 of Outstanding Claims with the Price Writer