An Inside Look at DSW's Relaunched Loyalty Program
from Total Retail Talks Hosted by Joe Keenan
In episode 164 of Total Retail Talks, recorded at the Customer Relationship Management Conference (CRMC) in Chicago earlier this year, Julie Roy, vice president, CRM, digital and marketing analytics, DSW, discusses the relaunch of the footwear retailer's loyalty program, including how the new program differs from its previous version as well as the internal data challenges…
Embed this episode
No transcript yet.
Frequently asked questions
How long is this episode of Total Retail Talks?
This episode is 7 minutes long.
When was this Total Retail Talks episode published?
This episode was published on September 24, 2018.
Can I download this Total Retail Talks episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.