Angelo Leogrande-Acquisti Impulsivi vs. Customer Loyalty

from Industry 4.0 Upgrades · host Angelo Leogrande

Discussione dell’articolo intitolato Can Friction Improve Your Customers’ Experiences? Di Marco Bertini, Diego Aparicio, and Aylin Aydinli del October 23, 2023, pubblicato all’interno di MIT Sloan Management Review. Link: https://sloanreview.mit.edu/article/can-friction-improve-your-customers-experiences/Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/industry-4-0-upgrades--4212680/support.

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This episode was published on October 29, 2023.

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