Antonia Hock: Global Keynote Speaker, Thought Leader & World Renowned Expert in Customer and Employee Experience

Send us Fan MailAntonia is a mountain climbing, Bronco driving Maverick who blazes her own trails. She is the former Global Head of the Ritz Carlton Leadership Center who felt drawn to put her own bold, authentic, and unapologetic spin on the wide world of consulting and is now the Founder & CEO for Antonia JA Hock and Associates. In this episode, she shares:·       How companies who want to capitalize on the decline of customer experience can disrupt in our current environment.·       How the internal customer experience can be disrupted.·       Her advice for someone who may just be beginning their career and why they may need to step into finding and amplifying their voice.·       How she leans into uncomfortability in order to continue growing.·       Why a “Maverick” may not always mesh well within a team.·       Something others value that she doesn’t.·       Ways she pours into and invests in her team to help them maintain a high level of performance.·       Why other well intentioned companies cannot create sustainable results like the Chick-Fil-A’s of the world.·       What one of her most powerful lessons has been.·       What she hopes to leave as her legacy in experiencing a full and robust life.Make sure to connect with Antonia on LinkedIn and check out her awesome hiking adventures in IG. To learn more about her company visit the website. All links below:https://www.linkedin.com/in/antonia-hock/https://www.instagram.com/antoniahock/https://antoniahock.com/homeAdvertisements:Support for this episode is brought to you by MANSCAPED, the best in personal grooming.  MANSCAPED is offering "The Beard Hedger Pro Kit", a gift that is packed with goodies.  Get 20% OFF @manscaped + Free Shipping with promo code SONNIE20 at MANSCAPED.com! #ad #manscapedpodhttps://www.manscaped.com/Go to https://blendjet.com/ and use code sonnie12 to save 12% off your order OR use my special link and the discount will be applied at checkout http://zen.ai/sonnie12 A rising tide raises all ships, and I invite you along on this journey to Evoke Greatness!On a health journey too? Join me as I navigate Hashimoto's and Perimenopause like a BEAST 🔥Rho Discount Code: https://rhonutrition.com/SONNIE15Meraki Discount Code: http://www.merakimedicinal.com/EVOKEGREATNESSCheck out my website: www.evokegreatness.comFollow me on: https://www.linkedin.com/in/sonnie-linebarger-899b9a52/https://www.instagram.com/evoke.greatness/https://www.tiktok.com/@evoke.greatnesshttp://www.youtube.com/@evokegreatness