Ask Me Anything - June 2024

Hello, my salon friends! It's Phil Jackson here, your go-to Queen of Salons, bringing you another episode packed with pearls of wisdom on 'Build Your Salon'. This time, I have a question from the marvellous Roz Ingleby, director of Pamper Me Beauty in Clifton, Bristol. I dive into the world of salon success, discussing how to turn the summer breeze of seasonal walk-ins into the year-round warmth of loyal clientele.   In this episode, I tackle the art of capitalising on your salon's prime location and the strategies that can help convert those one-time summer visitors into repeat customers who can't stay away, no matter the season. I also cover the power of targeted marketing, with a focus on email and social media campaigns, and the pivotal role they play in customer retention.   (Editor's Note: You can find the episode Phil talks about here https://buildyoursalonpodcast.com/blog/108-how-quickly-can-you-train-the-perfect-salon-client)   I also delve into your service menu – it's time to shine a spotlight on those high-margin treatments, like facials, which can really elevate your bottom line. I share my thoughts on why facials are a hidden gem that can help keep your salon bustling even when the temperatures drop.   And remember, I'm always on the lookout for inspiring guests to bring fresh insights to the show. If you have someone in mind who'd be perfect, don't hesitate to drop me a line at [email protected]. I'd love to hear from you.   Don't forget to mark your calendars for another episode brimming with wisdom and practical advice, coming your way in just seven days. Until then, stay informed and take the utmost care with 'Build Your Salon'. I can't wait to share more savvy salon tips with you all soon.