EPISODE · Mar 25, 2021
バンダイのカプセルトイ「ガシャポン」の世界のCXに注目④
from KARTE CX VOX
1977年から発売されているバンダイのカプセルトイ「ガシャポン」ですが、時代の変化とともに、豊富なアイテム数でユーザーの満足度に応え、また、販売方法も、オンライン化に取り組むなど、顧客のニーズに合わせて進化をしています。最終回の今回は、これから「ガシャポン」の可能性に注目しました。
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