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EPISODE · May 28, 2019 · 20 MIN

Banking With Alexa

from The Finance Frontier · host The Finance Frontier

KayCee Murray, SVP of Information Technology at Numerica Credit Union, discusses her experiences leading Numerica into the realm of voice banking through Alexa. KayCee championed the voice banking initiative, a move that earned Numerica a ‘pioneering institution’ designation by the Financial Brand. But like all pioneers, KayCee and her team learned a few things the hard way. Hear about dealing with Amazon, the pros of voice banking, and the journey towards widespread consumer adoption of the new feature.

Episode metadata supplied by the publisher feed · Published May 28, 2019

What this episode covers

KayCee Murray, SVP of Information Technology at Numerica Credit Union, discusses her experiences leading Numerica into the realm of voice banking through Alexa. KayCee championed the voice banking initiative, a move that earned Numerica a ‘pioneering institution’ designation by the Financial Brand. But like all pioneers, KayCee and her team learned a few things the hard way. Hear about dealing with Amazon, the pros of voice banking, and the journey towards widespread consumer adoption of the new feature.

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Banking With Alexa

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How long is this episode of The Finance Frontier?

This episode is 20 minutes long.

When was this The Finance Frontier episode published?

This episode was published on May 28, 2019.

What is this episode about?

KayCee Murray, SVP of Information Technology at Numerica Credit Union, discusses her experiences leading Numerica into the realm of voice banking through Alexa. KayCee championed the voice banking initiative, a move that earned Numerica a...

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