Barclaycard vs Latham’s Security Doorsets Ltd.

So Latham’s Security Doorsets Ltd., do no other than ignore, their customers... so then what.. ?? Well Latham’s action, or lack of it, deems they think, it’s their customers responsibility, to prove that any defects, and any damage, within their products, was, or was not, apparent at the time of, the delivery of their goods. So lets get an understanding of what Latham’s Security Doorsets Ltd., are expecting of their customers.  A Latham’s steel door will arrive, covered entirely, in either cardboard, or polythene. It will be accompanied, by a polythene bag, containing the doors components, required to build the door set, the poly bag will hold, up to 10 separate items, per door. And any edging and security trims, will be provided loose. Latham’s doors are very heavy, Latham’s videos show, a solo male, lift and move a door. Don’t expect to duplicate that motion, as its most unlikely, you will be able to do so..  What is more likely, three guys will safely remove a door from a vehicle, and place it ideally onto a pallet.. as soon as they can get to the pallet. Latham’s driver, will then promptly request a signature, and they will be off, as is common practise in todays rushed world of commerce.  You will be left, with a door set, that requires two strong males to manoeuvre, and ideally a third, to inspect it. And your organisation may well have, in abundance, several strong males to accommodate, what Latham’s appear to desire. The reality is, until all the packing is removed from the door set, and all the individual door auxiliary items are unpacked. And the door set is ready to install in the opening, it will not be known, if there is damage to the door set, or whether the manufacture of the door set, is as it should be. Or whether the auxiliary items, are complete and compatible with the door leaf and frame. However, if you found issues that countered, your expectation, or that of your installer, you may find, as I have, Latham’s are less that willing, to engage with, or assist you.... And you may well find, yourself like I, requesting that your credit card provider, reverses the payment to Latham’s, or any other provider, that acts in a similar manner...