Be Proactive and Grab Your VIP Pass to Complete IT Support | IBM Series

How can you avoid death by 1,000 glitches? Be proactive. In this episode of B2B Tech Talk, Keri Roberts speaks with La'Shaia Arrington, IBM TSS Business Partner Software Sales Leader, and Seamus Keane, Solution Architect, TSS U.S. Enhanced Services, about IBM Proactive Support. You’ll hear about… -How outages and glitches can be the death of SMBs -The +21% difference in customer surveys -How your IT infrastructure protects your brand We hate to refer to unprecedented times yet again, but standard support doesn’t cut it anymore for today’s unforeseen challenges. “Proactive is designed to not just be a service but a support solution.” — Shai Arrington Find more information on IBM Services or contact Alex Dowell at Ingram Micro. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.