Become a Trusted Learning Advisor with Dr. Keith Keating
from The Happiness Practices with Phil Gerbyshak
Welcome to our latest podcast episode where we dive into the evolving world of Learning & Development (L&D) with Dr. Keith Keating, the author of the recently released "Trusted Learning Adviser" book. Key Points Discussed: Dr. Keith Keating's Educational Journey: Inspired by his boss to pursue a doctorate at the University of Pennsylvania. Recognized the importance of continuous learning, even as an L&D professional. Role of Continuous Learning: Dr. Keating emphasizes the necessity of lifelong learning. Shares his experiences in various learning avenues, from writing a book to teaching at the University of Pennsylvania. Transition from Order Taker to Trusted Advisor: Defines 'Order Taker' in the L&D context. Discusses the historical perspective and evolution of L&D roles. Emphasizes the need for L&D professionals to be proactive and strategic. Artificial Intelligence in L&D: Dr. Keating's stance on AI: a critical tool for future success. Explains how AI can augment L&D processes and enhance efficiency. Warns against the fear of AI, urging professionals to embrace and utilize it. The Concept of a Trusted Learning Adviser: Describes a trusted adviser as a strategic, embedded, and respected business partner. Stresses the importance of aligning L&D goals with learner needs. Five Pillars of Trust for a Trusted Learning Adviser: Dr. Keating talks about 'Credibility' as a key pillar. Discusses the inclusive nature of the L&D industry and the need for genuine competence. Credibility in Practice: Personal insights on maintaining credibility through recent and relevant experience. The difference between being a 'thought leader' and an active practitioner. Reputational Impact in L&D: The importance of positive learning experiences and their long-term effects. Shares insights from his research on CFOs' perceptions of L&D. Engaging with CFOs as Stakeholders: Advises building relationships with CFOs and understanding their perspectives. Highlights the need for qualitative data in addition to ROI metrics. Developing a Personal Brand in L&D: Suggestions for building a strong personal brand. Importance of adopting a new mindset and aligning with stakeholder language. Final Insights: Dr. Keating stresses the importance of research and making stakeholders the heroes of their stories. Encourages using external data and perspectives to strengthen business cases. Conclusion: Dr. Keith Keating provides valuable insights into the transformation of the L&D field, emphasizing the importance of continuous learning, embracing AI, and building credibility. His book, "Trusted Learning Adviser," offers further tools and techniques for professionals in the field. Valuable Links: Get a copy of Keith's book The Trusted Learning Advisor. Learn more about Dr. Keating and his book, visit: KeithKeating.com ★ Support this podcast ★ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe
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