Behind the Scenes Insights from J.D. Power's Hotel Satisfaction Study - Andrea Stokes, JD Power

Andrea Stokes is the Practice Lead for Hospitality at J.D. Power, and in this episode, you'll learn about her career journey in research and why this matters, how J.D. Power has evolved its research methodologies, and what they learned in their recent study and its implications for you.Learn more about the 2023 North America Hotel Guest Satisfaction Index (NAGSI) StudyFollow Andrea on LinkedIn A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands