Bespoke CX – The Importance of Digital Optimisation
from UC Today Hosted by UC Today
UC Today's David Dungay hosts Thomas Laboulle, CEO, Toku. In this session, we discuss the following: What is Toku's current assessment of the enterprise market and its need for ‘Digital Optimisation’? Why is an end-to-end approach necessary for enterprises? How should enterprises approach this task of tying their existing tech to new investments to get a seamless CX experience? What does Toku offer from a support perspective for companies ‘optimising’?
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