PODCAST · technology
UC Today
by UC Today
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
Episodes
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Why Connectivity Can No Longer Be Treated as a Commodity - Gamma
Connectivity is often treated as a commodity. But when it fails, businesses can lose access to the cloud applications, communications tools and services they rely on every day. In this UC Today interview, Christopher Carey speaks with Tom Chedham, Head of Connectivity and Wholesale at Gamma…
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The Certified Advantage: How Barco and Logitech Are Redefining Microsoft Teams Rooms
In this UC Today interview, Marcus Law speaks with Gauthier Renard, Group Product Manager for Barco ClickShare, and Neil Fluester, Senior Product Marketing at Logitech for Business, about the certified Barco and Logitech Microsoft Teams Rooms bundle. They discuss what hybrid-ready rooms need to...
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Close the experience gap: Mitel's State of Workforce Communication Report Unpacked
A new global survey of 2,000 IT leaders and employees by Mitel and Vanson Bourne reveals a striking disconnect – 93 percent of IT leaders consider communication tools critical to daily operations, yet only 34 percent of workers say those tools are highly effective. In this video, UC Today's...
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The 365-Day Stadium: How Crestron Powers Matchday at Espai Barça
What does it take to deliver a seamless hospitality experience when thousands of fans arrive for a major match? In this UC Today interview, Antonio Ortega, Regional Sales Director at Crestron Electronics, explains how Crestron is supporting the Espai Barça project with an IP-based AV and control...
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Executive Hiring in the AI Era: Why the Wrong Hire Can Cost Millions
In this episode of UC Today, host Kristian McCann is joined by Nada Usina, CEO of NU Advisory Partners, to explore how AI is fundamentally changing executive hiring. As technology rapidly changes the skills workforces need, organizations can no longer rely solely on traditional hiring signals…
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The Truth About AI Hiring: What 1.7 Million Job Applications Reveal
In this episode of UC Today, host Kristian McCann sits down with Sam Wright, Head of Career Strategy at Huntr, to separate fact from fiction when it comes to AI in hiring, from both sides of the equation. Drawing on analysis of 1.7 million job applications, 1 million job postings, and 243,000...
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From Input to Intent and Beyond: Uncovering Behavioral Risks in the Age of AI
AI interactions are introducing behavioral risks that traditional DLP and rule-based systems were never designed to detect. In this executive conversation, Marcus Law is joined by Dan Nadir, Chief Product Officer at Theta Lake, and Irwin Lazar, President and Principal Analyst at Metrigy, to…
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Is AI Causing Employee Burnout – Or Curing It?
AI is transforming the way we work – but is it making life easier or adding to the pressure? In this interview, Christopher Carey sits down with Snorre Kjesbu from Cisco to unpack AI's real impact on the employee experience. Snorre makes the case that AI is an antidote to burnout, not a cause of…
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Q-SYS + Microsoft: Why Your Teams Rooms Investment Is Only Half the Story
The next phase of workplace transformation starts beyond the meeting room. Most enterprises have deployed Microsoft Teams Rooms and the core meeting experience is working. But beyond the meeting room sits a much larger opportunity, lobbies, huddle spaces, event venues, open collaboration areas…
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From Automation to Autonomy: How Intelligent Fabrics Are Changing Cloud and UC Operations
Join Kieran Devlin, Host at UC Today, as he sits down with Tim Jalland, Solution Manager at VOSS, to unpack the rapid evolution of IT operations. As cloud environments like Microsoft 365 undergo hundreds of feature changes a year, static automation is struggling to keep pace. This session cuts...
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What AI Is Really Doing to Workers' Mental Health – A Silicon Valley Therapist's Honest Take
What is AI really doing to workers psychologically? Christopher Carey sits down with Candice Thompson, a Silicon Valley-based licensed psychotherapist specialising in workplace mental health, to get an honest, ground-level view of how AI is impacting the mental health and identity of workers in…
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Why Measuring Employee Engagement with Metrics is Failing Your People
In this interview, UC Today's Kristian McCann speaks with Stephen Baer, leadership advisor and author, about one of the most stubborn paradoxes in modern business: organizations that say people are their greatest asset, then manage them on spreadsheets. With Gallup reporting that 79% of employees...
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The Security & Compliance Show: Securing the Enterprise in the Age of AI Agents
In this UC Today roundtable, host Kristian McCann brings together leading security experts to confront the escalating risks of agentic AI—autonomous systems that make decisions, take actions, and roam across enterprise tech stacks often without human oversight. You’ll hear from Irina Tsukerman,...
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Otter.ai CEO Sam Liang on Conversational AI, Privacy, and Why Lawsuits "Are Part of Doing Business"
In this interview, UC Today's Christopher Carey sits down with Sam Liang, CEO and Co-founder of Otter.ai, to discuss the company's newly launched Conversational Knowledge Engine and what it means for enterprise productivity. Sam explains how Otter is moving beyond siloed meeting notes to build a...
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Beyond Transcription: The Next Layer of AI in UC
In this interview, UC Today's Marcus Law speaks with Carmit DiAndrea, Director of Value Realization Services at NiCE, about what the next chapter of AI in unified communications actually looks like for enterprises. The conversation moves beyond transcription and meeting summaries to explore...
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Is IT Evolving Fast Enough? Service Management, Connectivity & the AI Shift
As organisations modernise their digital workplaces, service management and connectivity are no longer separate disciplines – they're converging into a single experience layer that shapes how people work, sell, and serve customers. In this UC Today roundtable, Christopher Carey is joined by Irwin...
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The New Mobile Edge: Balancing Native UC Mobility with Next-Gen Voice Security
In this episode of UC Today, host Kristian McCann is joined by William Rubio, Chief Revenue Officer at CallTower and Craig Durr, Chief Analyst and Founder of The Collab Collective to explore why traditional mobile UC models are struggling to keep pace with today’s enterprise demands. As hybrid...
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Why Employee Wellbeing Should Start with Data Visibility, Not Perks
In this UC Today interview, host Kristian McCann speaks with Callum Pennington, CEO & Co-Founder of HBHR, to unpack a growing issue facing modern organizations: employee wellbeing that’s treated as a bolt-on rather than a business-critical priority. If you think wellbeing is about perks, think...
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Cisco TMS Sunset: Why the Obvious Next Step Isn’t Always "the Cloud"
Cisco TMS is approaching end of life, and organizations across the enterprise collaboration landscape are now facing major decisions about the future of their video infrastructure. In this episode of UC Today, Kristian McCann speaks with Giles Adams, CEO at VQ Communications, about the real-world...
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AI-Driven SOCs: What PwC Is Seeing and What Security Leaders Should Do
In this episode, Kristian McCann, Presenter at UC Today, sits down with Morgan Adamski, Principal at PwC, to unpack how organizations are actually operationalizing AI inside the Security Operations Centre (SOC). With alert fatigue rising, analyst capacity stretched, and attackers accelerating…
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Beyond Adoption — What Meaningful AI Engagement Actually Looks Like
In this roundtable, Kristian McCann brings together a panel of experts to unpack one of the biggest AI challenges in business today: why usage numbers are rising, but real productivity gains are still lagging. The conversation explores the gap between management perception and employee reality…
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SMS OTP Is Failing – Here’s What Comes Next, According to Vonage and AT&T
In this UC Today interview, host Kristian McCann sits down with Kunal Shukla, GM and Head of Network APIs at Vonage, and Chung H. Lee, AVP of Product Innovation at AT&T Business, to unpack why traditional authentication methods are breaking down—and what comes next. From the hidden cost of fraud…
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From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact? In this interview, Christopher Carey sits down with Alex Ayers, Sales Director at Gamma, fresh from the company's GX 2026 event. Alex shares…
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Renting Tech Talent: Why Businesses Are Turning to Interim Experts
In this episode of UC Today, host Kristian McCann sits down with Ivan Jackson, President of Interim Technology at Korn Ferry, to explore why traditional hiring models are struggling to keep pace with today's rapidly evolving technology landscape and why the concept of "renting tech talent" is...
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InfoComm 2026: Q-SYS Exposes the Biggest Meeting Room Trap
Are you treating your meeting room AV as an afterthought and risking your entire Microsoft Teams rollout? In this InfoComm 2026 interview, Marcus Law sits down with Josh Arnold, Director of Collaboration Product Strategy at Q-SYS, to uncover why IT and facilities leaders must rethink their...
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Hiring Fraud: A CPO's Experience Interviewing a Deep Fake—and Lessons for Businesses
In this episode of UC Today, host Kristian McCann sits down with Magen Gicinto, Chief People Officer at Nisos, to discuss one of the fastest-growing threats facing technology companies: fraudulent job applicants linked to nation-state operations. Drawing from her own experience interviewing a...
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The Completion Trap: Why Completion Metrics Are Stalling AI Rollouts
In this episode of UC Today, host Kristian McCann sits down with Nick Gonios, VP of Learning Transformation and Company Ambassador at TalentLMS, to explore one of the biggest hidden challenges in corporate learning: the Completion Trap. As AI rapidly transforms the workplace and organizations…
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Big UC Update: Theta Lake’s Governance Playbook
Is your organization ready to govern every conversation happening across video, voice, chat, email, SMS, and AI tools? In this Big UC Update interview for UC Today, Marcus Law speaks with Dan Nadir, Chief Product Officer at Theta Lake, about how enterprises are rethinking compliance, security…
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Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
In this episode of the Big UC Update, UC Today's Christopher Carey sits down with Will Morey, Managing Director at Gamma, for a wide-ranging conversation on the state of the channel, the rise of AI, and what it really takes to deliver technology that works for SMEs. Will shares his journey from...
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Data Security, AI Compliance: The Two Blind Spots Your Compliance Solution Can't Ignore
In this session of UC Today, host Kristian McCann sits down with Simon Peters, Director of Channel Sales at Smarsh, to unpack one of the most pressing questions facing regulated industries in 2026: Is your compliance solution really secure — and is its AI even compliant? It’s a wake-up call for...
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monday.com on How AI Agents Are Changing Sales
Sales teams are under pressure to do more with less time, but are AI agents the answer or another layer of complexity? In this UC Today interview, Marcus Law speaks with Alex Patterson, RVP Europe North at monday.com, about how AI agents are changing the way sales teams work. Patterson explains…
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Frontline-First Communications: Connecting the Workforce Where It Matters Most
In industries where every second counts, generic collaboration tools are no longer enough. In this interview, Mitel CTO Luiz Domingos discusses why frontline-first, voice-first communications are becoming essential operational infrastructure — and why organisations can no longer afford to connect...
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Are UK Businesses Falling Behind on AI Deployment?
New research from RingCentral suggests that UK businesses are significantly behind the US when it comes to deploying AI – but what's causing the gap, and what will it take to bridge it? In this interview, Christopher Carey sits down with Russell Tilsed, VP of International Sales at RingCentral…
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Why Admin Overload Is Now a People Crisis
🤔 Is admin work quietly damaging productivity, motivation, and retention? In this UC Today interview, Marcus Law speaks with Michael Vavakis, Chief Transformation, ESG and People Officer at Ricoh Europe, about new Ricoh research into the administrative burden facing European workplaces. Based on…
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Smart Glasses: What the Industry Is Still Getting Wrong
In this episode of UC Today, host Christopher Carey sits down with Tal Bar-Or, Founder & CEO of smart glasses startup Altina, to discuss the evolving world of wearable technology and why smart glasses haven't gone mainstream yet. Tal breaks down what big tech is getting right, and where they're...
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InfoComm 2026: Cisco Goes All-In on Zoom Rooms
At InfoComm 2026, UC Today’s Marcus Law speaks with Espen Løberg, VP & GM for the Collaboration Devices business at Cisco, and Jeff Smith, Head of Product, Workplace at Zoom, about the next phase of the Cisco and Zoom partnership. The companies have announced full Zoom Rooms modality across the...
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InfoComm 2026: Logitech on AI-Enabled Meeting Rooms and Interoperability
Are meeting rooms ready for the next wave of AI-driven collaboration? At InfoComm 2026, UC Today’s Marcus Law speaks with Henry Levak, VP of Product at Logitech for Business, about the biggest trends shaping workplace collaboration, from multi-camera meeting spaces to AI-enabled rooms and…
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AV Meets IT at Infocomm 2026: The Collaboration Shift Transforming the Modern Workplace
At Infocomm 2026 in Las Vegas, UC Today's Christopher Carey spoke with Justin Watts from AMD to explore how workplace technology is evolving. From the growing convergence of AV and IT, to the role AI is playing in driving workplace efficiencies, Justin shares his frontline perspective on what's...
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From Headsets to the Room: HP's Collaboration Overhaul at InfoComm 2026From Headsets to the Room: HP's Collaboration Overhaul at InfoComm 2026
HP has unveiled one of its most expansive collaboration announcements in years at InfoComm 2026 – spanning headsets, video conferencing hardware, intelligent cameras, and a platform play that reframes how IT teams think about meeting room management. At the heart of it all is a concept Greg...
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InfoComm 2026: Mariana Atencio on Why Trust Defines Collaboration
Can hybrid teams, AV leaders, and enterprise technology buyers keep moving fast if trust breaks down? At InfoComm 2026, UC Today’s Marcus Law speaks with Mariana Atencio, journalist, public speaker, and trust expert, following her keynote at the AVIXA Women’s Breakfast. Mariana explores why trust...
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InfoComm 2026: Has UC Taken Over the Show?
Is InfoComm becoming one of the most important unified communications events on the calendar? At InfoComm 2026, UC Today’s Marcus Law speaks with Neil Fluester, Head of Portfolio & Alliances - Logitech For Business EU, about how the show has evolved from a traditional AV gathering into a major...
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InfoComm 2026: What Law Firms Can Teach the AV Industry About Cybersecurity
When Nyere Hollingsworth describes InfoComm as “summer camp,” he means it as a compliment. For the Managing Director of Endpoints and Workplace Experience Technologies at law firm Winston Taylor, the annual AV industry gathering in Las Vegas is a chance to reconnect with peers, absorb new ideas,...
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InfoComm 2026: Smart Workplace Experience Shows AI in Action
How can businesses make hybrid work feel less fragmented for employees, IT teams, and business leaders? At InfoComm 2026 in Las Vegas, UC Today’s Marcus Law speaks with Keith Yandell, EVP of Innovation at FORTÉ, from the Smart Workplace Experience on the show floor. Created through a…
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InfoComm 2026: How Utah State Cut AV Costs with Zoom Rooms
How can universities deliver consistent learning experiences when students, faculty, and classrooms are spread across an entire state? At InfoComm 2026, UC Today’s Marcus Law speaks with Kevin Reeve, Academic Technology Officer at Utah State University, about how the institution uses Zoom Rooms…
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InfoComm 2026: Why St. Thomas Chose Panasonic for Its New Arena
What does it take to build AV for a campus arena that needs to serve student-athletes, commencements, external events, and 24/7 operations? Live from InfoComm 2026 in Las Vegas, UC Today’s Marcus Law speaks with Patrick Eisenhauer, Director of Audio Visual and Event Services at the University of...
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InfoComm 2026: Iowa State's Mike Pedersen on Why Higher Ed AV Must Embrace AI Fast
For Mike Pedersen, Infocomm always feels like coming home. "It's a little bit like a family reunion," he told UC Today at this year's show in Las Vegas. "I get to see so many people I know and acquaintances I've made." But beyond the networking, Pedersen, Audiovisual Experience Manager at Iowa...
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Shokz at InfoComm 2026: Why Bone Conduction Is Giving Professionals a New Way to Work
InfoComm 2026 in Las Vegas was the stage for the global debut of the OpenMeet 2 UC. Ray Cheng, Product Manager at Shokz, says the device represents the company's second generation of bone conduction technology for the office. The OpenMeet 2 UC is built around bone conduction technology, an…
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InfoComm 2026: Stop Chasing the Hype – Stanford Medicine's Justin Scord on Using AI in AV
Managing AV and collaboration technology across hospitals, clinics, classrooms, and event spaces is no small task, and for Justin Scord, Senior Manager, Collaboration & Media Services at Stanford Medicine, the challenge isn't just keeping the lights on. It's knowing where to start. "There's…
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InfoComm 2026: Microsoft, Q-SYS, and the AI Meeting Room Reckoning
Is your meeting room ready for the agentic AI era? At InfoComm 2026, UC Today speaks with Sohail Tariq, Senior Director of Product Management at Microsoft, and Nathan Glotfelty, Senior Director of Alliances at Q-SYS, following their Innovation Stage session on the future of intelligent…
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InfoComm 2026 Recap: Irwin Lazar on AI's Growing Role in AV & Workplace Collaboration
In this episode of UC Today, Christopher Carey sits down with Irwin Lazar, President & Principal Analyst at Metrigy, to unpack the key takeaways from InfoComm 2026 in Las Vegas. From AI-powered room management and deep fake detection to MCP-enabled data federation, Irwin breaks down how AI is...
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ABOUT THIS SHOW
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
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