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Beyond the Numbers: Amy Hitch on F&I Mastery, Leadership Coaching, and Avoiding Burnout episode artwork

EPISODE · May 19, 2026 · 20 MIN

Beyond the Numbers: Amy Hitch on F&I Mastery, Leadership Coaching, and Avoiding Burnout

from I'm A Car Chick · host Shasta Haddock

Host Shasta Haddock is joined by Amy Hitch, Executive Coach at Ascent Dealer Services, for a powerful conversation on the high-stakes world of automotive finance. Amy shares her journey from banking to mastering the F&I office, detailing why it remains one of the most stressful roles in a dealership. They discuss the critical shift from simply "doing the work" to developing people, the importance of early transparency in the car-buying process, and how to recognize the signs of burnout. Whether you’re an F&I manager looking to level up your leadership or a dealer principal wanting to improve change management, Amy’s expert coaching insights provide a clear roadmap for long-term success.#ImACarChick #AmyHitch #AscentDealerServices #FandI #AutomotiveFinance #LeadershipCoaching #DealershipSuccess #MentalHealthInAuto

What this episode covers

Host Shasta Haddock is joined by Amy Hitch, Executive Coach at Ascent Dealer Services, for a powerful conversation on the high-stakes world of automotive finance. Amy shares her journey from banking to mastering the F&I office, detailing why it remains one of the most stressful roles in a dealership. They discuss the critical shift from simply "doing the work" to developing people, the importance of early transparency in the car-buying process, and how to recognize the signs of burnout. Whether you’re an F&I manager looking to level up your leadership or a dealer principal wanting to improve change management, Amy’s expert coaching insights provide a clear roadmap for long-term success.#ImACarChick #AmyHitch #AscentDealerServices #FandI #AutomotiveFinance #LeadershipCoaching #DealershipSuccess #MentalHealthInAuto

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Beyond the Numbers: Amy Hitch on F&I Mastery, Leadership Coaching, and Avoiding Burnout

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Frequently Asked Questions

How long is this episode of I'm A Car Chick?

This episode is 20 minutes long.

When was this I'm A Car Chick episode published?

This episode was published on May 19, 2026.

What is this episode about?

Host Shasta Haddock is joined by Amy Hitch, Executive Coach at Ascent Dealer Services, for a powerful conversation on the high-stakes world of automotive finance. Amy shares her journey from banking to mastering the F&I office, detailing why it...

Can I download this I'm A Car Chick episode?

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