PODCAST · business
I'm A Car Chick
by Shasta Haddock
I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you're on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you'll find valuable, unfiltered interviews and expert advice to help you thrive. Join us, subscribe, and let's light it up together!
Episodes
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Shipping Cars Like Candy Bars: Rachel Blatt on Logistics Pitfalls, Shrinking Margins, and Being Undeniable
From a gritty floor of 150 reps to launching her own empire, **Rachel Blatt**, founder and CEO of **Royalty Logistics**, has been shipping cars like candy bars for 15 years. In this high-energy episode, host **Shasta Haddock** dives into the messy, fast-paced world of automotive logistics. Rachel...
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The Fox in the Henhouse: Stacy Maxwell on Why Your IT Guy Isn’t Your Cybersecurity Guy
Dealerships know they should care about cybersecurity—but usually don’t until something breaks. In this episode, host **Shasta Haddock** sits down with **Stacy Maxwell**, Technology Solutions Consultant at **One Step Secure IT**, to unpack the critical mistakes putting dealership data at risk....
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Scaling the Voice of Auto: Yossi Levi on Car Dealership Guy's Evolution, Market Transparency, and Big Moves | NADA 2026
Host Shasta Haddock welcomes back the ultimate industry insider to the I'm a Car Chick booth at NADA 2026: Yossi Levi, the creator behind Car Dealership Guy. Following up on their high-traction episode from last year, Yossi shares what it takes to run and scale a massive media property while...
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Inspiring the Next Generation: Sandy Zannino on Launching 'Ready Set Auto' & Breaking the Industry Mold
In Part 2 of this fantastic conversation, host Shasta Haddock dives deeper with Sandy Zannino, Founder of Innovative Dealer Solutions. Sandy shares the passionate vision behind her upcoming podcast, Ready Set Auto, which aims to bridge the gap between middle/high school youth and the massive,...
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Chasing the Dream: Scott Simons on Dealership Ownership, the Commuter Hustle, and NADA 2026
Host Shasta Haddock welcomes back a familiar face to the I'm a Car Chick booth at NADA 2026: Scott Simons. Since his last appearance, Scott has taken the ultimate leap from operator to owner, acquiring a dealership in North Carolina. Scott gets raw and real about the "shit-eating grin" that comes...
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The Streaming Revolution: Owen Moon & Joe Dallas on Connectivity, Networking Secrets, and the Future of DealerStream | NADA 2026
Host Shasta Haddock brings in the reinforcements at NADA 2026 with Owen Moon and Joe Dallas from Dealer Stream. In this high-energy session, the trio discusses the "art of the hustle" at major industry events, revealing why the best networking often happens after hours. Owen and Joe share the...
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Architecting the Experience: Kelly Reis on Facility Design, Workflow Mapping, and the Retail Shift | NADA 2026
Host Shasta Haddock welcomes first-time guest Kelly Reis, Founder of Arris Corp, to the I'm a Car Chick booth at NADA 2026. A self-proclaimed "car chick" who started in retail in 1999, Kelly has transitioned her years of dealership experience into a niche focus on facility design. She breaks down...
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Cutting the Fat: Sandy Zannino on Tech Stack Audits, Telecom Savings, and Launching a Podcast
Host Shasta Haddock reunites with long-time friend and automotive industry veteran Sandy Zannino, Founder of Innovative Dealer Solutions. In this episode, they trace their history back to the Digital Dealer conference circuits and dive deep into Sandy's latest venture: launching her very own...
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The Flip to the Front End: Kate Beirowski on Vehicle Merchandising, Sales Leadership, and Being Fearless | NADA 2026
Host Shasta Haddock catches up with the insightful and always candid Kate Beirowski, the newly appointed VP of Sales for Dealer Image Pro. Recorded live at NADA 2026, Kate shares her transition from a career in Fixed Ops to leading the front-end charge in vehicle merchandising. They discuss the...
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Beyond the Numbers: Amy Hitch on F&I Mastery, Leadership Coaching, and Avoiding Burnout
Host Shasta Haddock is joined by Amy Hitch, Executive Coach at Ascent Dealer Services, for a powerful conversation on the high-stakes world of automotive finance. Amy shares her journey from banking to mastering the F&I office, detailing why it remains one of the most stressful roles in a...
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Beyond the Hype: April Rain on Fractional Marketing, Vendor Transparency, and the "Magic" of Real ROI
Host Shasta Haddock finally sits down for a long-overdue conversation with April Rain, the "Chief Magic Officer" and Founder of Digital Rain Inc. In this episode, they pull back the curtain on the post-NADA pivot and dive deep into the world of fractional marketing. April discusses why…
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Beyond the Statistics: Veronica Dunford on Mentorship, the Austin Takeover, and the Future of WIA
It’s been two years in the making, but Veronica Dunford, co-owner of Women in Automotive (WIA), is back on the show! Recorded live at NADA 2026, Veronica and Shasta Haddock discuss the massive momentum behind the upcoming 2026 annual conference in Austin, Texas. They dive deep into the real…
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Data is the New Inventory: Laura Fleischer on CDP Strategy, Dirty Data, and Scaling Your Brand
In this episode of the I'm a Car Chick podcast, host Shasta Haddock sits down with Laura Fleischer, President of Orange Media Group. Coming from the legacy of the Roman Group (with 37 dealerships), Laura shares her transition from "dealer grandkid" to marketing innovator. We dive deep into why...
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The Missing Generation: Erin Duke on the Technician Gap, LinkedIn Authority, and Fixed Ops Survival
In Part 2 of this deep dive, host Shasta Haddock and Erin Duke, Co-Founder of Auto Lot Impact, tackle the "missing generation" of automotive technicians. Erin explains why the industry is seeing a massive gap in 40-to-50-year-old techs and how the consolidation of 2008 drove a whole generation of...
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The Technician Crisis: Erin Duke on Auto Lot Impact, Fixed Ops Strategy, and Staying Power
Host Shasta Haddock is back for her first recording post-NADA 2026, and she’s starting with a heavy hitter. Meet Erin Duke, Co-Founder and Director of Dealer Success at Auto Lot Impact. In this episode, Erin shares her incredible "trial by fire" journey—from being a service advisor to receiving…
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Say Goodbye to Canned Responses: Thomas Mancuso on AI Agents, "Jerry," and Personalized Chat | NADA 2026
Host Shasta Haddock kicks off Day 2 at NADA 2026 with a high-energy session featuring Michelle Phelps and Thomas Mancuso from Podium. In this episode, Thomas (not Scott!) breaks down the massive shift in dealership technology—moving away from generic, "canned" AI responses to intelligent AI…
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DATA IS UNIVERSAL: Matthias Stoever on Cross-Continental Car Culture & AI Innovation | NADA 2026
Host Shasta Haddock goes global at NADA 2026 with Matthias Stoever, a visionary joining the show all the way from Hamburg, Germany. Matthias shares his unique perspective on the differences between the European and American automotive markets, the universal challenges of digital transformation…
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In Charge of the Money: Heidi McMillen on OttoMoto, Versatile Leadership, and Dealer Life | NADA 2026
Host Shasta Haddock is joined by Heidi McMillen, Chief Revenue Officer at OttoMoto, live from the Authenticom booth at NADA 2026. In this candid and high-energy conversation, Heidi shares what it’s really like to be in charge of the money, the employees, and everything in between. Drawing from…
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Breaking the Glass Ceiling: Ashley Cavazos on Leadership, Empowerment, and Women in Automotive | NADA 2026
Host Shasta Haddock sits down with Ashley Cavazos, a powerful voice in the automotive industry, live from the floor of NADA 2026. Ashley discusses her mission to empower women and bridge the gap in leadership within dealerships. They dive into the importance of mentorship, building a strong "girl...
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Beyond the Hype: Fred & Lou on Collaboration, The "Solutionary" Mindset, and NADA 2026
Host Shasta Haddock is joined by the industry’s favorite duo, Fred Lennartz and Lou Ramirez of Car Guy Coffee, live from the floor of NADA 2026. Known as the "Certified Solutionaries," Fred and Lou break down why 2026 is officially the year of collaboration in the automotive world. They discuss...
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Audit-Ready Assets: Courtney Doll on Inventory Reconciliation, Floor Plan Stress, and CFO Reporting | NADA 2026
Host Shasta Haddock welcomes Courtney Doll from CP Handheld Technologies to the booth at NADA 2026 for a deep dive into the "clean data" side of the dealership. Courtney explains how CP Handheld helps automotive controllers move from manual headaches to seamless, automated inventory…
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The Intelligent Dealership: Todd Smith on AI Agents, Data Hygiene, and the Future of Auto | NADA 2026
Host Shasta Haddock sits down with Todd Smith, CEO of QoreAI and a lifelong "car guy," live at NADA 2026. Todd shares the pivotal moment in late 2024 when he realized AI agents were about to change everything—moving beyond simple chat to actually "using" computers to fill out forms and navigate...
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The Most Recognizable Face in Auto: Michael Cirillo on Alignment, Vendor Stigma, and NADA 2026
Host Shasta Haddock is joined by the one and only Michael Cirillo, host of The Dealer Playbook and a leading voice at ASOTU, live from the Authenticom booth at NADA 2026. Despite years of collaboration, this marks Michael’s first official appearance on the I’m a Car Chick podcast. In this candid...
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The BDC Red Zone: Matt Raymond on Partnership, Relationship ROI, and Dad Joke Strategy | NADA 2026
Host Shasta Haddock welcomes back "four-timer" guest Matt Raymond, founder of Bow Tie Auto Solutions, live from the Authenticom booth at NADA 2026. In this high-energy reunion, Matt tackles the biggest misconception in the industry: that you can "set and forget" your BDC. He breaks down why a…
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The "Hidden" Profit in your Service Drive: Dimitrius Naylor on Equity, Service-to-Sales, and Strategy | NADA 2026
Host Shasta Haddock welcomes Dimitrius Naylor, the "Equity King" and CEO of Dimitrius Naylor Consulting, to the I’m a Car Chick podcast live from NADA 2026. In this high-velocity episode, Dimitrius breaks down why the service drive is the most underutilized goldmine in the dealership. He dives…
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Stop Selling, Start Acquiring: Darrell Steed on Used Car Focus & The AI Implementation Gap | NADA 2026
Host Shasta Haddock welcomes three-time guest Darrell Steed back to the I’m a Car Chick podcast live from the floor of NADA 2026 in Las Vegas. In this high-energy session, Darrell cuts through the "AI buzz" to address the real reason dealerships fail to execute: a lack of human connection and...
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Facts, Not Feelings: Brooke C. Furniss on Podcast Burnout, Content Strategy, and the 2026 Return | NADA 2026
Host Shasta Haddock is reunited with one of her favorite industry voices, Brooke C. Furniss, live at NADA 2026 in Las Vegas. After a year-long hiatus that left the industry asking "Where is Brooke?", the host of the Facts Not Feelings podcast pulls back the curtain on the reality of content…
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Culture is the Core: Bri Newman on Human Capital, HR Innovation, and Women in Automotive | NADA 2026
Host Shasta Haddock welcomes Bri Newman, CEO at HR4, to the booth at NADA 2026 for an inspiring conversation on the heartbeat of the dealership: the people. Bri shares her journey from speaking at the Women in Automotive conference to leading operations for a company dedicated to transforming…
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Unlimited Inventory: Brad Parker on Private Party Acquisitions & The "Venmo" of Car Sales | NADA 2026
Host Shasta Haddock sits down with Brad Parker live at NADA 2026 for a conversation a year in the making. From his roots in the yachting industry to building the "Venmo for peer-to-peer car sales," Brad explains how his latest technology is helping dealers tap into an unlimited source of growth:...
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You’re in Charge, Now What?" Glenn Pasch on Leadership, Team Alignment, and Better Questions | NADA 2026
Host Shasta Haddock welcomes back industry veteran and leadership expert Glenn Pasch live at NADA 2026 in Las Vegas. In this deep-dive episode, Glenn discusses the impact of his book and new video series, You’re in Charge, Now What?, which helps leaders move beyond generalities to achieve true…
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The Unfair Advantage: Drew Williams on Branding, Consistency, and the Authenticom Evolution | NADA 2026
Host Shasta Haddock catches up with Drew Williams, Creative Director at Authenticom, for an off-the-cuff deep dive into the power of branding in the automotive industry. Live from NADA 2026, Drew shares his journey from a graphic design student to the mastermind behind Authenticom’s recognizable...
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Stop Overpaying: Amberly Allen on Merchant Services, Legal Audits, and Dealer Savings | NADA 2026
Host Shasta Haddock wraps up Day 1 at NADA 2026 with a high-impact conversation featuring Amberly Allen, a true automotive industry trailblazer and the force behind Dealer Merchant Services (DMS) powered by Priority. In this episode, Amberly breaks down the "meat and potatoes" of how dealers can...
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The Future of Consumer Choice: Molly Kristick on Marketing, Digital Evolution, & TrueCar | NADA 2026
Host Shasta Haddock sits down with Molly Kristick, Vice President of Marketing at TrueCar, live from the Authenticom booth at NADA 2026. Molly shares her incredible journey from selling newspaper ads in "Wheels For You" magazine to leading the marketing strategy for one of the biggest names in...
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Amazon Data & The "Creepy" Reality of Modern Car Buying: Kelly Ann Sparks-Berger | NADA 2026
In this episode of the I'm a Car Chick podcast, host Shasta Haddock welcomes Kelly Ann Sparks-Berger, Amazon Sale Strategist at Dealer eProcess (DEP), for a deep dive into the evolution of digital marketing in the automotive world. Recorded live from NADA 2026, Kelly Ann explains how Amazon's...
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The "Backbone" of Automotive: Jason Tryfon on AI, Data Hygiene, and Doubling Growth | NADA 2026
Host Shasta Haddock is joined by Jason Tryfon, CEO of Authenticom, for a high-speed deep dive into the digital infrastructure powering the automotive industry. Live from NADA 2026, Jason reveals how Authenticom has evolved from the industry's "best-kept secret" into the essential backbone for...
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"I’m Pissed" – NADA’s Mike Stanton & Steve Cottrell on the War for the Dealer Model | NADA 2026
Join host Shasta Haddock for a high-stakes episode of the I’m a Car Chick podcast , live from the Authenticom booth at NADA 2026. In this candid sit-down, NADA President Mike Stanton and Authenticom Founder Steve Cottrell pull no punches regarding the future of the automotive industry. Stanton...
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Are you listening to the voice of the customer? ft. Kristin Kolodge of JD Power
In this episode of I’m a Car Chick, Shasta sits down with Kristin Kolodge, Vice President and Head of Auto Benchmarking and Mobility Development at J.D. Power — a woman whose work quite literally shapes the global automotive industry. Kristin oversees the world’s most influential vehicle quality...
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Part 2 - Turning One Video into a Month of Content with Gayle Rogers
In Part 2 of Shasta’s conversation with Gayle Rogers of The Atomic Agency, they go from theory to step-by-step execution. If Part 1 was the why, this is the how. Gayle walks through exactly how he uses long-form video, AI, and a simple system to help businesses create consistent, local,...
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Part 1 - From Local Marketing to Community Impact with Gayle Rogers
In this episode of I’m a Car Chick, Shasta sits down with Gayle Rogers, founder of The Atomic Agency, to talk about what real marketing looks like for dealerships in 2025 and beyond. Gayle has worn all the hats — agency, OEM, and in-dealership marketing — and he breaks down how those experiences...
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Be the Change: Empowering Women with Purpose featuring Dara Koenig
In this inspiring episode of I’m a Car Chick, Shasta sits down with Dara Koenig — author, coach, speaker, and all-around champion for women chasing purpose and growth. Dara’s career has spanned every corner of empowerment — from corporate marketing and recruiting to launching a nonprofit…
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Quick Message from Shasta
Just a quick message from your host!
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From Investor to President: Following the Journey of Tekmetric's Lauren Langston
What happens when a Wall Street finance pro jumps into the world of automotive tech? 🚗💡 In this episode of the I’m a Car Chick Podcast, host Shasta Haddock sits down with Lauren Langston, President & CEO of Tekmetric, to talk about leadership, innovation, and how technology is reshaping the…
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Part 2 - Resilience, Recovery & Leadership Lessons from Hurricane Katrina with Tracey Fields
In Part 2 of Shasta’s conversation with Tracey Fields, Chief Experience Officer at Premier Automotive Group, we explore a defining chapter in both her career and the company’s history: Hurricane Katrina. Tracey shares her firsthand experience of how Katrina impacted New Orleans, the community…
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Part 1 - Redefining Customer Experience with Tracey Fields
In this episode of I’m a Car Chick, Shasta sits down with Tracey Fields, Chief Experience Officer at Premier Automotive Group. With nearly 30 years in the industry, Tracey has been instrumental in shaping Premier into a nationally recognized dealership network with over 35 locations. Tracey’s...
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Selling Cars on Social Media in 2025 ft. Stephanie Bristow
Stephanie is part of a new wave of automotive professionals redefining how cars are sold. With a strong presence on social media (including several viral TikTok videos 🎥✨), she’s building her brand by showing the process of buying a car in a way that’s transparent, fun, and customer-first. In…
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Make the Move: How Vivian Liu Is Driving Change in Automotive
🚗✨ In this episode of I’m A Car Chick, Shasta Haddock sits down with Vivian Liu—CEO and founder of MAE (Making Auto Easy), startup powerhouse, and one of BC Business’s Top 30 Under 30. Oh, and did we mention she’s only 31 years old and has already accomplished what most people hope to do in a...
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WIA 2025: What Blew Us Away and What's Next
In this episode of the I'm A Car Chick Podcast, we explore what it really takes to thrive in the automotive industry — from building confidence to embracing authentic leadership. 🚗✨ The conversation highlights how passion, purpose, and resilience come together to help professionals not only…
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Pass It On: Empowering Women & Shaping the Future of Automotive
Fresh off the heels of the Women In Automotive Conference, Shasta sits down with Heather LeMay — Product Manager at The AutoMiner and a powerhouse in data hygiene solutions. Heather brings her passion for clean, quality data and API integrations to the conversation, but also her deep commitment…
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The Power of Mentorship & Networking in Automotive 🚗🤝 | Jennifer at WIA Conference
In this episode of the I'm A Car Chick Podcast, we sit down with Jennifer, a familiar face in the automotive space and a passionate advocate for connection, mentorship, and community. Recorded live at the Women in Automotive conference, Jennifer dives into the importance of networking, creating...
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Breaking Free: How Robin Wilson Went from Cult Member to CEO 🚨➡️🚀
From cult member to CEO — Robin Wilson’s story is raw, real, and unforgettable. 🚨 In this episode, she opens up about breaking free from trauma, cutting ties that held her back, and rewriting her life on her own terms. If you’ve ever felt stuck in your past, this conversation is proof that you…
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ABOUT THIS SHOW
I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you're on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you'll find valuable, unfiltered interviews and expert advice to help you thrive. Join us, subscribe, and let's light it up together!
HOSTED BY
Shasta Haddock
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Frequently Asked Questions
How many episodes does I'm A Car Chick have?
I'm A Car Chick currently has 189 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is I'm A Car Chick about?
I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver...
How often does I'm A Car Chick release new episodes?
I'm A Car Chick publishes regularly with 189 episodes available. Check the episode list for the typical release schedule.
Where can I listen to I'm A Car Chick?
You can listen to I'm A Car Chick on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts I'm A Car Chick?
I'm A Car Chick is created and hosted by Shasta Haddock.
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