Beyond the Transaction: Why Community is Your Best Business Asset

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why digital transformation often fails when the human element is ignored. In 2026, success is not just about adopting new tools but building systems where people and technology work together effectively. Joining us is Luis Juarez, CEO and Founder of Inside View Global. A digital modernization expert focused on Microsoft 365 architecture and AI readiness, Luis has transformed his consultancy into a product enabled company while building strong technology communities across Vancouver. Key Highlights AI Readiness Reality: What organizations misunderstand about AI adoption and why human centric transformation matters.   From Services to Products: How consulting firms can evolve into scalable product enabled businesses.   Community Driven Growth: Why building structured user ecosystems creates long term economic value.   Human Focused Leadership: How technical teams can stay focused on real impact instead of just output.   Digital Governance for SMEs: How mid sized companies can build scalable systems without enterprise budgets. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.