CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how neurodiversity is shifting from a conversation about inclusion to a strategy for performance and innovation. Joining us is Karina Gaudier, Founder and CEO of Autism Workforce Solutions. Karina shares how businesses can unlock untapped talent by redesigning how teams are built and supported. Key Highlights Awareness vs Action: Karina explains why inclusion efforts often fail in practice. Workplace Design: Karina shares what effective environments look like for performance. Business Advantage: Karina highlights how neurodiversity drives innovation and productivity. Economic Impact: Karina explains how inclusive hiring strengthens the economy. Practical Steps: Karina outlines simple actions leaders can implement immediately. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why ERP decisions often fail and how businesses can avoid costly mistakes by focusing on process over features. Joining us is Jaikishan Prithiani, Founder of Cyberlobe Technologies. JP shares how a vendor-neutral, process-first approach helps businesses choose the right systems with confidence. Key Highlights ERP Selection Mistakes: JP explains why businesses fall into demo-driven decisions. Hidden Costs: JP shares how licensing and implementation traps impact budgets. Vendor Neutral Advice: JP highlights why unbiased guidance leads to better outcomes. Process First Thinking: JP explains what businesses must fix before choosing ERP. Step by Step Roadmap: JP outlines how to approach ERP selection with clarity and structure. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can turn CRM and AI investments into real revenue outcomes. Joining us is Rob Manne, Founder of Inflectiv. Rob shares how aligning technology with human strategy helps companies accelerate growth and close deals faster. Key Highlights CRM as a Revenue Engine: Rob explains how to transform CRM into a growth driver. AI in Sales: Rob highlights where AI is improving B2B revenue performance. Human Centric Strategy: Rob shares why human connection still wins in AI-driven markets. Avoiding CRM Failures: Rob explains why implementations fail and how to fix them. Team Alignment: Rob outlines how to align sales, marketing, and operations effectively. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate is evolving beyond smart devices into fully integrated operating systems that drive efficiency and growth. Joining us is Demetrios Barnes, CEO at 1VALET. Demetrios shares how unified platforms are transforming multifamily operations and redefining property management. Key Highlights Solving Fragmentation: Demetrios explains how 1VALET unifies disconnected proptech systems. Leadership Transition: Demetrios shares insights behind the strategic shift in leadership. Smart Building OS: Demetrios highlights what a true operating system means for property owners. Scaling Lessons: Demetrios discusses key learnings from scaling high growth proptech companies. Future Vision: Demetrios outlines how connected portfolios will operate in the next five years. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how enterprise-level technology is becoming accessible to everyday entrepreneurs through practical AI and digital tools. Joining us is Maria Garcia de la Corte, Partner and Business Development Director at Inside View Global. Maria shares how global experience and community building can drive scalable, inclusive growth. Key Highlights Global Growth Perspective: Maria explains how international experience shapes stronger business communities. Digital Transformation Myths: Maria shares what SMEs misunderstand about adopting enterprise tech. Ecosystem Building: Maria highlights how events and communities support local tech growth. Balancing Roles: Maria discusses managing leadership and personal responsibilities together. Inclusion Driven Growth: Maria explains why economic inclusion is key to long term success. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how communication, marketing, and visibility are evolving in an AI driven world where discovery is no longer just about search. Joining us is Eva Tang, Head of Marketing at Missive. Eva shares how SMBs can stay efficient, visible, and competitive by rethinking how they work and grow. Key Highlights Modern Team Communication: Eva explains how collaboration is shifting beyond traditional email workflows. AI Driven Visibility: Eva shares how businesses must adapt to being discovered through AI systems. AI in Marketing: Eva highlights how AI can reduce noise and improve focus in growth strategies. Jobs to be Done Framework: Eva explains how this approach brings clarity to customer needs. Scaling Lean: Eva shares practical lessons for growing efficiently without unnecessary complexity. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move beyond AI experimentation to build connected systems that truly enhance customer experience. Joining us is Mitch Lieberman, VP of Product, Fuel iX at TELUS Digital. Mitch shares how aligning AI, data, and strategy helps brands win critical moments in the customer journey. Key Highlights AI and Customer Journey: Mitch explains how AI is reshaping key customer interactions. Fuel iX Platform: Mitch shares how orchestration turns AI tools into unified systems. AI for SMEs: Mitch highlights how smaller businesses can adopt AI without complexity. Measuring CX Impact: Mitch discusses the metrics that truly reflect customer experience improvements. Connected AI Strategy: Mitch explains how to move from fragmented tools to a cohesive approach. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how building the right network and mindset can shape the future of entrepreneurship. Joining us is Philip Bliss, Founder and CEO of Canada’s Entrepreneur. Philip shares how strategic thinking, community, and execution frameworks drive real business growth. Key Highlights Scaling Mindset: Philip explains what separates founders who grow from those who stall. Stop Think Focus Execute: Philip shares why clarity and focus are critical for success. AI for Growth: Philip highlights how entrepreneurs can use AI strategically. Power of Community: Philip explains why purpose-driven networks outperform traditional ones. Scaling a Service: Philip outlines the first step to turning services into scalable products. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why rising cybersecurity investments are not translating into stronger protection and what businesses must do differently. Joining us is Ivo Wiens, Field Chief Technology Officer for Cybersecurity at CDW Canada. Ivo shares how organizations can close the gap between spending and real security outcomes. Key Highlights Rising Threats: Ivo explains the key drivers behind increasing cyberattacks. AI in Cybercrime: Ivo highlights how AI is making threats more advanced and scalable. Maturity Gap: Ivo shares the critical gaps limiting effective cybersecurity. Spending Paradox: Ivo explains why higher budgets do not guarantee better protection. Future Readiness: Ivo outlines how businesses should prepare for upcoming threats. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how operational discipline and supply chain clarity are becoming the real drivers of sustainable growth. Joining us is Parth Davé, Founder and CEO of NexaFlux Inc. Parth shares how businesses can move from reactive chaos to structured, predictable operations. Key Highlights Scaling Signals: Parth explains how to identify when systems can no longer support growth. Cost of Poor Coordination: Parth highlights how inefficiencies silently erode margins. From Chaos to Control: Parth shares how to build predictable operating rhythms. Supply Chain Gaps: Parth explains common hidden issues uncovered through diagnostics. Scaling Safely: Parth outlines the top priority for maintaining control while growing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how local economies are evolving and why strong community connections are becoming the foundation of business growth. Joining us is Karisa Marra, Head of Sales and Business Expert at Square Canada. Karisa shares how businesses can adapt to changing consumer behavior by focusing on relationships, value, and seamless experiences. Key Highlights Neighbourhood Growth: Karisa explains how local networks fuel economic resilience. Value Over Volume: Karisa shares how businesses can win with intentional spending habits. The Regular Effect: Karisa highlights why loyal customers drive long term success. Tech for Convenience: Karisa discusses tools that improve customer experience and operations. Future Outlook: Karisa outlines what lies ahead for Canada’s local economies. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how physical retail spaces can become powerful drivers of customer experience and business growth. Joining us is Ani Nersessian, Founder and Creative Director of VM ID Inc. Ani shares how thoughtful visual merchandising can transform stores into high-performing environments. Key Highlights Power of Store Design: Ani explains how retail spaces directly influence customer behavior. Common Mistakes: Ani shares quick fixes for visual merchandising errors. Budget Optimization: Ani highlights how to improve stores with limited resources. Choosing Support: Ani explains how to select the right merchandising approach. Customer Experience: Ani shares simple changes that create memorable in-store moments. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses can move from talking about AI to actually embedding it into daily operations for real impact. Joining us is Bradley Collins, Founder of Elevates Coaching and creator of EAIOS. Bradley shares how aligning people, systems, and strategy turns AI into a true growth engine. Key Highlights Beyond Tools: Bradley explains why building an AI system matters more than using isolated tools. Human Barrier: Bradley highlights why mindset and team adoption are the biggest challenges. EAIOS Framework: Bradley shares how small teams can implement AI without deep technical skills. Coaching Driven Adoption: Bradley explains how leadership coaching accelerates real AI usage. From Curious to Operational: Bradley outlines how founders can achieve quick, measurable results. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is shifting from experimentation to execution and becoming a core part of everyday business operations. Joining us is Žilvinas Girėnas, Head of Product at nexos.ai. With deep expertise in NLP and agentic workflows, Žilvinas shares how lean teams can unlock real productivity using AI. Key Highlights Immediate AI Value: Žilvinas explains how SMEs can start using AI without large teams or budgets. AI as a Multiplier: Žilvinas shares why AI empowers generalists to perform at a higher level. From Tools to Workflows: Žilvinas discusses how to turn AI into repeatable business processes. Early Use Cases: Žilvinas highlights the most impactful starting points for AI adoption. Scaling Without Hiring: Žilvinas explains how AI helps businesses grow output without adding headcount. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how e-commerce is evolving beyond transactions into personalized experiences that truly connect with customers. Joining us is Connor Delaney, General Manager of Wayfair Canada. Connor shares how large scale retail can still deliver meaningful, tailored experiences while supporting Canadian businesses. Key Highlights Canadian Market Insights: Connor explains how customer behavior in Canada is evolving. Wayfair Rewards Launch: Connor shares how loyalty programs strengthen long term customer value. Opportunities for SMEs: Connor highlights how Canadian businesses can grow through Wayfair’s platform. Scaling with Personalization: Connor discusses balancing efficiency with customer experience. Retail Trends 2026: Connor outlines key trends shaping the future of online retail. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how insurance is evolving from a standalone product into a seamless, embedded experience within everyday customer journeys. Joining us is Derek Szeto, co-founder and CEO of Walnut Insurance. A seasoned entrepreneur, Derek shares how embedded insurance is transforming how businesses deliver value and build trust at scale. Key Highlights Understanding Embedded Insurance: Derek explains how insurance is integrated directly into products and services. Why Brands Offer Insurance: Derek shares why companies are adding protection as part of their customer experience. AI and Industry Shift: Derek discusses how AI is reshaping insurance and broader business adoption. Scaling Strategic Partnerships: Derek highlights lessons from working with major enterprise partners. Supporting SMEs: Derek outlines how embedded insurance is simplifying coverage for small businesses. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how healthcare technology companies are scaling globally through innovation, automation, and strategic growth. Joining us is Dan Matlow, President and CEO of VitalHub. With decades of experience, Dan shares how building operational intelligence has helped transform healthcare delivery at scale. Key Highlights Building the Vision: Dan explains how VitalHub evolved into a high growth global platform. Innovation Advantage: Dan shares how the Sri Lanka lab drives efficiency and product development. M&A Strategy: Dan highlights how acquisitions fuel expansion and client value. AI in Healthcare: Dan discusses how AI is shaping modern healthcare systems. Sustaining Growth: Dan explains how to balance scaling with operational excellence. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it really takes to scale a retail business in a highly regulated environment while maintaining profitability and operational control. Joining us is Chris Jones, Founder and CEO of CANNABIS XPRESS. Chris shares how disciplined systems, data, and strategic thinking can turn a complex industry into a scalable growth engine. Key Highlights Scaling Pitfalls: Chris explains what typically breaks first when retail businesses grow too fast. Regulatory Strategy: Chris shares how to stay profitable across different provincial regulations. Data Driven Operations: Chris highlights how technology improves margins and reduces inefficiencies. Leadership Evolution: Chris discusses how leadership must change as the business scales. Building for Exit: Chris explains how to create a business that is attractive to buyers from day one. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Calgary is emerging as a powerful tech hub driven by culture, community, and a willingness to embrace both growth and failure. Joining us is Jen Lussier, CEO of Platform Calgary. With decades of experience across industries, Jen shares what it truly takes to build and sustain a high impact innovation ecosystem. Key Highlights Calgary’s Tech Advantage: Jen explains the cultural and economic factors driving the city’s rapid tech growth. Facing Hard Truths: Jen highlights the real challenges founders must confront to scale successfully. Innovation Centre Impact: Jen shares how a centralized hub accelerates collaboration and commercialization. Sustainable Growth Vision: Jen discusses the next priorities to ensure long term ecosystem success. Global Positioning: Jen outlines how Calgary startups are being prepared for international competition. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern HR is shifting from systems and processes to a deeper focus on people, culture, and wellbeing. Joining us is Muhammad Kermalli, CEO of Skailit. A recognized entrepreneur and advocate for workplace wellness, Muhammad shares how businesses can build stronger, more human-centered teams. Learn more at www.skailit.com or connect directly at 416-962-2600.  Key Highlights Modern HR Challenges: Muhammad explains why outsourcing and flexibility are reshaping workforce management. AI in the Workplace: Muhammad discusses how AI is changing hiring, engagement, and team dynamics. Rethinking Wellness Programs: Muhammad shares why traditional wellness efforts fail and what actually works. Leadership vs Management: Muhammad highlights the mindset shift required to lead modern teams. Wellness Driven Results: Muhammad explains how prioritizing wellbeing improves performance and retention. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why modern leadership is shifting from technical expertise to human centered skills like trust, clarity, and emotional steadiness. Joining us is Shilpa Bains, Founder of Leadership Intelligence Inc.. With over two decades of experience, Shilpa shares how leaders can align their intent with real impact through deeper self awareness. Key Highlights Evolving Leadership Demands: Shilpa explains why constant change is making leadership more complex. Intent to Impact Gap: Shilpa shares how misalignment between intent and action affects teams. Inner Intelligence: Shilpa discusses how self awareness drives stronger leadership outcomes. Team Struggle Patterns: Shilpa highlights common behaviors that weaken team performance. Building Strong Partnerships: Shilpa explains how organizations can align leadership for growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today, we explore how founders can close the gap between financial complexity and real business understanding. Joining us is Ray Fitzpatrick, Founder and CEO of Profitual. Ray shares how founders can turn financial data into clear insights that drive smarter growth decisions. Key Highlights 1. Broken Financial Models: Ray explains why traditional modeling fails most founders. 2. Strategic Finance Thinking: Ray highlights the importance of focusing on key growth drivers. 3. AI in Finance: Ray shares why AI must be used with judgment, not blind trust. 4. Investor Ready Insights: Ray explains how real time tracking improves financial clarity. 5. Planning for Growth: Ray highlights how scenario tools prepare founders for uncertainty. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how wholesale businesses are transitioning from manual processes to integrated digital systems that drive efficiency and growth. Joining us is Yaqub Hosseini from B2B Wave. Yaqub shares how distributors and manufacturers can modernize operations without disrupting their existing systems. Key Highlights Wholesale Bottlenecks: Yaqub explains the key inefficiencies slowing down traditional wholesale operations. Modernization Without Replacement: Yaqub shares how businesses can upgrade systems without starting from scratch. Evolving Buyer Expectations: Yaqub highlights the demand for self service and transparent pricing. Power of Integration: Yaqub discusses how connected systems improve operational efficiency. Real Business Impact: Yaqub explains the measurable gains from adopting digital ordering solutions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why digital transformation often falls short and how custom built systems are becoming the real driver of business growth. Joining us is Alexandre St Aubin, Partner and Account Executive at Thirdbridge. With a strong blend of technical expertise and business insight, Alexandre shares how tailored software and strategic thinking are reshaping how SMEs scale. Key Highlights Why Transformations Fail: Alexandre explains how off the shelf software limits growth and weakens competitive edge. Custom Software and AI:Alexandre shares how AI is making custom development more accessible and cost effective. Design First AI Strategy: Alexandre highlights why research and problem framing matter more than the technology itself. Family Led Leadership: Alexandre discusses how sibling leadership strengthens long term stability and decision making. BuilderHelper Innovation: Alexandre explains how the platform is reshaping construction through flexible service models.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why real business growth still comes down to human connection, clear messaging, and trust. Joining us is Monica Hoffman, Fractional Marketing Consultant. With over 20 years of experience, Monica shares how businesses can simplify marketing and build consistent, meaningful growth. Key Highlights Power of Brand Story: Monica explains how a clear story builds trust and drives engagement. Customer Journey Clarity: Monica highlights why understanding the full journey improves results. Strategic Marketing Gaps: Monica discusses risks of operating without clear direction. Fractional CMO Advantage: Monica shares how businesses gain clarity and momentum through expert guidance. Building Brand Advocates: Monica explains how to turn customers into loyal supporters. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the rise of operational intelligence and why reliable data systems are becoming a decisive advantage for modern businesses. In 2026, success belongs to companies that prioritize clarity, conviction, and dependable technology over hype. Joining us is Edoardo De Martin, Co Founder and CEO of Industrio AI. With nearly three decades of experience at Microsoft working on innovations like HoloLens and Xbox, Edoardo now leads the development of enterprise operational intelligence through Industrio’s platform, Signal. Key Highlights Building with Conviction: What bootstrapping Industrio revealed compared to life inside large tech companies.   Operational Intelligence Explained: How teams can move from searching for data to acting on it instantly.   Tools vs Platforms: Why high stakes industries require AI platforms instead of isolated AI tools.   Canada’s AI Capability: How domestic innovation supports national resilience and strategic independence.   The Signal Platform: What makes Signal different and how it evolves alongside enterprise needs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how strong professional networks and cultural communities are becoming a powerful engine for economic growth in Canada. Joining us is Raquel Narvajas Rodriguez, CEO and Director of La Red de Hispanos. Raquel shares how building trusted communities is helping newcomers unlock real opportunities and long term success. Key Highlights 1. Building a Powerful Network: Raquel shares how La Red de Hispanos connects members to real career opportunities. 2. Inside IMPULSA 2026: Raquel explains what the event offers and who should attend. 3. The Event Experience: Raquel highlights what makes IMPULSA engaging and accessible for families. 4. Partnerships and Opportunities: Raquel discusses the companies and connections attendees can expect. 5. Creating a Trusted Directory: Raquel explains how credibility is maintained and how students can get involved. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how workplaces are evolving into integrated digital environments that combine technology, collaboration, and human creativity. Joining us are Meagan Moody, Country Manager at Ricoh Canada, and Ahmed Ameen, COO of ET Group. Together, they share how this strategic acquisition is redefining hybrid work and enterprise collaboration. Key Highlightshttp://www.ricoh-usa.com/ Strategic Vision: Meagan explains how ET Group strengthens Ricoh’s workplace transformation strategy. Scaling AV Solutions: Ahmed shares how integration enables broader deployment of hybrid workplace technologies. Secure Collaboration: Meagan discusses how the partnership supports regulated industries with secure systems. Culture and Continuity: Ahmed highlights how teams and customer experience remain consistent during integration. Future of Workplaces: Meagan outlines why now is the right moment to expand AV driven workplace solutions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how hidden misalignment within teams and structures quietly limits performance and growth. Joining us is Sonia Perron, Founder and President of SPCTE Inc. With over 30 years of experience, Sonia shares how aligning people, roles, and strategy unlocks measurable results. Key Highlights The Cost of Misalignment: Sonia explains how misalignment silently impacts productivity and decision making. Why Transformations Fail: Sonia highlights how unclear roles weaken execution and technology adoption. Understanding the Conative Mind: Sonia discusses how instinct driven behavior affects performance and burnout. The Cell’Era Model: Sonia explains how structured alignment improves organizational efficiency. Fixing Alignment Gaps: Sonia shares practical steps leaders can take to restore clarity and direction. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move beyond guesswork and use customer data to drive smarter, more consistent growth. Joining us is Stephan Sigaud, CMO at Phase 5. With decades of experience in market research and customer strategy, Stephan shares how understanding the voice of the customer unlocks real business impact. Key Highlights SME Marketing Misconceptions: Stephan explains where businesses go wrong when targeting SME audiences. Affordable Market Research: Stephan shares how small businesses can use research without large budgets. Brand and CX Alignment: Stephan highlights the cost of disconnect between promise and experience. From Data to Action: Stephan discusses how to turn analytics into clear growth strategies. Sustainable Growth Mindset: Stephan explains the habits that drive long term success through customer insight.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how specialized banking solutions are evolving to support accountants and strengthen the broader business ecosystem. Joining us is Pouya Zangeneh, Senior Vice President of Business Banking at Scotiabank. Pouya shares how tailored financial tools and strategic support are helping accounting professionals operate more efficiently and create wider economic impact. Key Highlights 1. Accountant Banking Program: Pouya explains what makes this program uniquely designed for modern accounting firms. 2. Tax Season Support: Pouya shares how the program helps manage peak workload periods effectively. 3. Dedicated Advisory Support: Pouya highlights the value of specialized banking advisors for accountants. 4. Business Rewards Innovation: Pouya discusses how new financial tools enhance everyday business operations. 5. Community Impact: Pouya explains how strong banking support drives broader economic resilience. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how global mobility is shaping Canada’s workforce and why attracting international talent is critical for economic growth. Joining us is Grant Sakinofsky, Director at Smooth Migration Global. With global experience and a deep understanding of relocation challenges, Grant shares how technology and strategy are simplifying international moves. Key Highlights Global Mobility Trends: Grant explains how migration patterns are evolving for modern professionals. Canada’s Competitive Edge: Grant highlights why Canada continues to attract top global talent. Solving Relocation Challenges: Grant shares how Smooth Migration simplifies complex immigration processes. Tech Driven Relocation: Grant discusses how automation is improving the relocation experience. Scaling Through Canada: Grant outlines how founders can leverage Canada to expand globally. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how estate planning is evolving into a critical strategy for preserving wealth and ensuring a smooth transfer of assets. Joining us is Devon Miller, Vice President for Partnerships and Distribution at ClearEstate. With deep expertise in estate execution and planning, Devon shares how technology and empathy are reshaping this often overlooked area of financial management. Key Highlights Evolution of ClearEstate: Devon shares how the company has adapted to modern estate planning needs. Estate Planning Gaps: Devon explains the most common mistakes Canadians make when planning their estates. The Modern Executor Role: Devon discusses how executor responsibilities have become more complex. Estate as Wealth Strategy: Devon highlights why estate planning is essential for long term client retention. Advisor Pro Platform: Devon explains how technology helps identify risks and optimize wealth transfer planning. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data is revealing a growing divide in the financial health of Canadian small businesses. Joining us is Jeff Brown, Head of Commercial Solutions at Equifax Canada. With deep expertise in commercial credit data, Jeff shares insights from the latest Market Pulse report and what it signals for business stability. Key Highlights Credit Stress Misconceptions: Jeff explains what most people misunderstand about small business financial pressure today. Cash Flow Priorities: Jeff reveals what payment behavior between banks and suppliers says about business strategy. Regional and Sector Risk: Jeff highlights where financial pressure is hitting hardest across Canada. The Debt Paradox: Jeff discusses why debt is rising even as payment performance appears stable. Future Risk Indicators: Jeff outlines the key signals businesses should monitor to stay ahead. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how building a strong financial operating system helps small businesses reduce complexity and focus on growth. Joining us is Faye Pang, Chief Growth Officer at FreshBooks. With experience scaling global platforms, Faye shares how integrated tools are helping SMBs gain control over their finances and operations. Key Highlights 1. Shift in SMB Challenges: Faye explains how demand and customer acquisition have become the biggest concerns. 2. From Chaos to System: Faye shares why integrated tools replace disconnected workflows and save time. 3. Cash Flow Control: Faye highlights how faster payments and visibility improve business survival. 4. Power of Ecosystems: Faye explains how partnerships simplify operations and remove manual work. 5. Breaking Growth Barriers: Faye discusses common blind spots that prevent businesses from scaling. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how direct selling continues to evolve as a powerful model built on trust, flexibility, and human connection. Joining us is Peter Maddox, President of the Direct Sellers Association of Canada. With deep insight into a network of over a million independent sellers, Peter shares how this industry is shaping modern entrepreneurship. Key Highlights The Modern Seller: Peter explains why more Canadians are turning to direct selling as a flexible business model. Accessible Entrepreneurship: Peter shares how the model supports income generation alongside personal commitments. Trust in Commerce: Peter highlights why relationship driven selling is gaining strength in today’s market. Economic Contribution: Peter discusses the industry’s impact and what policymakers need to recognize. Future Through Education: Peter outlines how new training and scholarship programs support long term growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how programmatic advertising is evolving into a precision driven engine powered by data and smarter platforms. Joining us are Vince Simone from Yahoo Canada and Lyle Wagner, Co founder and CEO of Datadesk. Together, they bring deep expertise on how data and technology are reshaping digital marketing strategies. Key Highlights The Programmatic Shift: Vince explains how DSPs are evolving and the key challenges brands face today.   From Data to Action: Lyle shares what makes data truly usable and impactful for marketers.   Cookieless Targeting: Vince discusses how advertisers can maintain precision without third party cookies.   Power of Partnership: Vince and Lyle explain how their collaboration simplifies programmatic advertising.   Future of Ad Tech: Lyle highlights the key trends shaping the next phase of digital advertising. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is evolving from simple automation into systems that understand human context, tone, and intent. Joining us is Charlie D’Elia, Co Founder of Fermion AI Group. With a strong foundation in franchise systems and operational alignment, Charlie shares how emotionally aware AI is shaping the next generation of business tools. Key Highlights The Origin of Fermion AI: Charlie shares what inspired the platform and how his personal AI usage shaped its direction. AI Misconceptions: Charlie explains what business owners are getting wrong about AI adoption today. The Risk of Vibe Coding: Charlie highlights why unstructured AI usage can harm long term business outcomes. Emotionally Aware AI: Charlie discusses how understanding tone and intent improves engagement and conversions. Future of Franchise AI: Charlie outlines how Fermion AI and Flux will transform communication across networks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation depends less on speed and more on trust, clarity, and delivering real user value. Joining us is Sam Hyland, VP of Services at Veriday. With over two decades of hands-on experience, Sam shares how strong execution and honest delivery separate successful projects from failed ones. Key Highlights Strategy vs Execution Gap: Sam explains why many digital transformations fail during execution, not planning. Liferay and Scalable Experiences: Sam shares how Liferay enables flexible and scalable digital platforms. AI Without Rebuilding: Sam discusses how businesses can layer AI onto existing systems effectively. What Good Delivery Looks Like: Sam highlights how alignment and trust drive successful project outcomes. Competing Through Value: Sam explains how focusing on user experience helps smaller firms compete globally. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing disconnect between organizational goals and employee realities, and how it is impacting performance. Joining us is Chris Lee, VP of Employee Communications Practice at Gallagher. Drawing from the latest Employee Communications Report, Chris shares insights on burnout, alignment, and the evolving workplace. Key Highlights Report Insights: Chris shares the scale of participation and the most important finding from this year’s report. The Readiness Gap: Chris explains how misalignment is slowing down organizational growth. Burnout and Overload: Chris highlights how excessive information is driving employee fatigue. AI in Communications: Chris discusses the current state of responsible AI use within organizations. Driving Real Change: Chris outlines the most critical step leaders must take to close the gap. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how inclusive ecosystems and community driven initiatives are shaping economic growth and opportunity across Canada. Joining us is Sarah Evalina, Chief Operating Officer at the Canadian Queer Chamber of Commerce. With deep experience in advocacy and leadership, Sarah shares how equity, access, and community are transforming entrepreneurship nationwide. Key Highlights 1. CQCC’s Economic Impact: Sarah explains how queer owned businesses contribute billions to Canada’s economy while still facing barriers. 2. The FAM Program: Sarah shares how the program builds a national network that supports entrepreneurs at every stage. 3. Breaking Barriers: Sarah highlights how FAM addresses challenges like access to capital and safe business environments. 4. Supplier Diversity Access: Sarah discusses how certification opens doors to corporate and government procurement. 5. Global Trade Opportunities: Sarah outlines how international missions help businesses scale and build global connections.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how enterprises are shifting from static reporting toward real time, risk driven insights. In 2026, leaders can no longer rely on status updates; they need systems that predict issues before they impact performance. Joining us is Parasar Saha, Founder and CEO of Digy4 Inc. With more than 23 years of experience in quality engineering and enterprise transformation, Parasar leads a Canadian SaaS platform trusted by major organizations while championing innovation within Canada’s growing tech ecosystem. Key Highlights Broken Reporting Models: Why siloed reporting structures prevent organizations from identifying real operational risks.   Risk First Decision Making: How risk first reporting transforms executive visibility and business outcomes.   Agentic AI in Practice: What is real versus hype in enterprise AI and how autonomous systems deliver measurable ROI.   Scaling Canadian SaaS: Lessons from selling into highly regulated enterprises and building credibility through partnerships.   Canada’s AI Advantage: How Mississauga and the broader Canadian ecosystem are emerging as global innovation hubs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how shared mobility is reshaping transportation and becoming a critical part of economic infrastructure across Canadian cities. Joining us is David Riggs, General Manager for Hopp Canada. Backed by Bolt’s global mobility platform, David shares how Hopp is scaling rapidly while redefining convenience, safety, and accessibility for modern commuters. Key Highlights Scaling Across the GTHA: David explains the biggest operational challenges in expanding a ride hailing platform.   Evolving Rider Expectations: David shares how customer needs are shifting toward flexibility and reliability.   Safety Innovations: David highlights the latest features improving safety for both riders and drivers.   Hopp for Business: David discusses how the platform simplifies and streamlines corporate travel.   Future Growth Plans: David outlines the key priorities driving Hopp Canada’s expansion in the coming year. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how payroll is evolving from a complex burden into a streamlined system that supports modern workforce management. Joining us is Ben Richmond, CEO of Wagepoint. With deep experience in fintech and a focus on simplifying financial tools, Ben shares how innovation and leadership are reshaping payroll for Canadian small businesses. Key Highlights The CEO Transition: Ben shares the key priorities that shaped his first six months leading Wagepoint.   The Rebrand Vision: Ben explains the strategy behind Wagepoint’s evolution and new direction.   Payroll Challenges Today: Ben highlights the biggest pain points SMEs face in managing payroll.   Product Innovation: Ben discusses how new tools like Timesheets and My Wagepoint improve efficiency.   Scaling Culture: Ben shares how to maintain strong team culture in a growing remote organization. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the hidden risks of AI adoption and why unsecured usage can expose businesses to serious data vulnerabilities. Joining us is Sam Jenkins, Managing Partner and Co founder of Punchcard Systems. With over 25 years in digital transformation, Sam shares how organizations can move from risky AI usage to secure, scalable systems. Key Highlights The Risk of Shadow AI: Sam explains how unmanaged AI use can expose sensitive company data.   Internal AI Portals: Sam shares how private AI systems protect data and improve control.   Driving Secure ROI: Sam discusses how custom AI platforms boost productivity without compromising security.   Responsible AI Adoption: Sam outlines the first steps businesses should take to implement safe AI practices.   Future Tech Trends: Sam highlights the key technology shift that will shape Canadian SMEs next. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why cybersecurity is no longer just about buying the latest software. In 2026, real protection comes from aligning people, processes, and technology to build true cyber resilience. Joining us is Brandon Krieger, President and CEO of KNSS Consulting Group. With more than 20 years of cybersecurity experience, Brandon works as a Fractional vCISO helping organizations turn security into a business enabler while guiding leaders through the realities of ransomware and risk management. Key Highlights The Silver Bullet Myth: Why most breaches occur due to human and process gaps rather than technology failures.   Realistic Security: What practical and achievable cybersecurity looks like for growing businesses.   Outcomes Over Compliance: How leaders can focus on real security results instead of checklist driven frameworks.   Ransomware Readiness: How organizations should prepare for and respond to modern cyber attacks.   Executive Cyber Awareness: The common cybersecurity myths that still mislead business leaders. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses scale from a single location into global franchise systems. In 2026, sustainable growth depends on building repeatable systems that protect brand quality while expanding across markets. Joining us is Arif Abdulla, VP of Franchise Development at Nurse Next Door. Over nearly two decades, Arif has helped grow the company from one location to more than 400 across North America, the UK, and Australia by focusing on strong partnerships and long term franchise success. Key Highlights Scaling Beyond One Market: The key pivots required to expand from a local business into a multi country franchise.   Traits of Successful Partners: The patterns and qualities Arif sees in franchisees who build lasting businesses.   The Hidden Work of Growth: The behind the scenes operational work that makes franchise expansion successful.   Cross Border Expansion: The challenges of translating a business model into new international markets.   The 20 Year Mindset: How Arif maintains curiosity and drive after decades in the franchise industry. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing gap between rapid container adoption and the maturity of security practices. In 2026, businesses are realizing that modern development speed can easily outpace compliance and risk management. Joining us is Bob Shaker, Chief Product and Technology Officer at ActiveState. With more than 30 years in cybersecurity leadership at organizations like Symantec, Malwarebytes, and Trellix, Bob now focuses on strengthening security postures through trusted open source ecosystems. Key Highlights ActiveState’s Evolution: How the company has transformed to support modern software security needs.   Container Security Gap: Why container adoption is accelerating faster than security maturity.   Compliance Blind Spots: Why many audit programs fail to resolve CVE vulnerabilities effectively.   People First Leadership: How developer focused cultures produce stronger security solutions.   2026 Threat Landscape: How organizations can stay ahead of evolving threats while adopting AI. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data science and AI are transforming supply chains into predictive, high-performance systems. Joining us is Jasneet Kohli, Co Founder of TrueGradient. With experience from Amazon and Walmart, Jasneet shares how advanced modeling is helping modern brands make smarter, faster decisions. Key Highlights The Origin of TrueGradient: Jasneet shares what inspired building AI driven tools for mid market supply chains. The Limits of Spreadsheets: Jasneet explains why traditional tools fail in today’s complex supply environments. AI as a Multiplier: Jasneet discusses how AI enables small teams to manage large scale operations. Modern Planning Systems: Jasneet highlights the capabilities brands need to stay competitive. Mobile Innovation: Jasneet outlines how mobile access will transform real time supply chain decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful AI adoption starts with solving the right business problems, not chasing the latest tools. Joining us is Chris Dore, CEO of ScarlettNova Corp. and Founder of Rogue Ventures. With a global background and deep expertise in applied AI, Chris shares a grounded approach to building real impact through technology. Key Highlights Problem First AI Strategy: Chris explains why AI fails without clear business problems and strong expertise. Venture Studio Model: Chris shares how Rogue Ventures differs from traditional accelerators. Entrepreneur Mental Health: Chris discusses how global experience shaped his approach to resilience. AI as Change Management: Chris highlights how organizations can adopt AI without overwhelming teams. Preparing the Next Generation: Chris outlines the key mindset needed to succeed in an AI driven world.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.