CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how B2B companies can unlock growth with a modern CRM that connects sales, operations, and customer success in a single unified platform. Joining us is Craig Crawford, Founder and CEO of Rolldog, who shares insights on overcoming CRM failures, enabling collaboration, and leveraging AI for trusted business partnerships. Key Highlights CRM Failures: Craig explains why most CRMs fail in day-to-day use. Growth Through Collaboration: Craig shares how CRM drives business growth and teamwork. Affordable Mid-Market Solutions: Craig discusses making enterprise CRM accessible for mid-sized companies. Integration Power: Craig highlights integrations that improve sales-to-production workflows. AI and the Future: Craig outlines how AI will shape Rolldog as a trusted business partner. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why Canada continues to produce innovative startups yet struggles to build globally dominant companies that retain talent, IP, and long-term economic value at home. Joining us is Adam Froman, Founder and CEO of Delvinia. Adam shares a candid perspective on Canada’s scale-up challenges and the practical shifts needed to strengthen the country’s innovation economy. Key Highlights 1. The Scale-Up Gap: Adam explains why many Canadian startups struggle to grow globally. 2. Policy and Capital Challenges: Adam shares how economic conditions impact business scaling. 3. Protecting Canadian IP: Adam highlights why talent and intellectual property move offshore. 4. Global Economic Pressure: Adam explains why scaling has become more urgent in 2026. 5. Competing Globally: Adam shares practical solutions to help Canadian firms scale successfully. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI adoption is becoming the next major driver of productivity and competitive advantage for Canadian businesses. Joining us is Véronique Dorval, Executive Vice President and Chief Operating Officer at BDC. Véronique shares how the new LIFT initiative is helping SMEs move from AI hesitation to meaningful transformation. Key Highlights Understanding LIFT: Véronique explains how LIFT differs from traditional financing programs. AI Adoption Barriers: Véronique shares why many SMEs still hesitate to adopt AI. Productivity Gains: Véronique highlights how AI improves efficiency and growth potential. Supporting Canadian AI: Véronique explains why local innovation is central to the strategy. Inclusive Growth: Véronique outlines how LIFT supports underserved entrepreneurs and regions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial systems and cloud technology are helping businesses move from confusion to clarity. Joining us is Depo Ogunruku, Chartered Professional Accountant and Founder of Outsourced Finance. Depo shares how SMEs can use smarter financial systems to improve cash flow, reduce stress, and scale confidently. Key Highlights Finance Transformation: Depo explains how cloud accounting is reshaping business finance. Cash Flow Reality: Depo shares why profitable businesses can still face cash shortages. Financial Mistakes: Depo highlights the most common errors business owners should avoid. Scaling Finance Teams: Depo explains when businesses should bring in financial experts. 2026 Financial Systems: Depo outlines the systems needed for sustainable growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial tools, smarter banking solutions, and founder-focused products are reshaping the way Canadian entrepreneurs manage and grow their businesses. Joining us is Christine Robson, Senior Director of Product at Wealthsimple. Christine shares how Wealthsimple is challenging traditional business banking models by building simpler, more accessible financial products designed specifically for Canadian SMEs. Key Highlights Rethinking Business Banking: Christine explains why Wealthsimple is entering the business banking space. Making Cash Work Harder: Christine shares how Business Chequing helps entrepreneurs maximize everyday funds. Simplifying Business Spending: Christine discusses how the Prepaid Business Card streamlines expenses and operations. Supporting Cross-Border Growth: Christine explains how USD Business Accounts reduce friction for expanding businesses. Unlocking Capital Efficiently: Christine highlights how the Business Portfolio Line of Credit provides flexible access to funding. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how visionary leadership, ownership culture, and disciplined expansion can transform a company into a global powerhouse. Joining us is Jamie Prickett, Co-founder of Experior Financial Group and Co-CEO of AOG. Jamie shares how building an ownership-first organization helped scale Experior across North America. Key Highlights Ownership Culture: Jamie explains why empowering people drives long-term growth. U.S. Expansion: Jamie shares lessons from scaling across all 50 U.S. states. Leadership Development: Jamie highlights how strong leaders are built at scale. IPO Vision: Jamie explains how the AOG merger supports future growth plans. Family Financial Security: Jamie shares practical shifts families should make today. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how late payments are quietly limiting growth and how automation is changing the way businesses manage cash flow. Joining us is Sia Ghazvinian, Co-Founder and CEO of Abivo. Sia shares how AI-driven systems are transforming accounts receivable into a streamlined, predictable process. Key Highlights Broken Collections: Sia explains why traditional invoicing and follow-ups fail SMEs. AI Digital Employee: Sia shares how Kate manages collections with a human touch. Finance Evolution: Sia highlights how automation reshapes finance team roles. Cash Flow Automation: Sia explains where businesses should start with automation. Scaling Mistakes: Sia outlines common errors in manual collections processes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how technology, transparency, and advocacy are reshaping the mortgage experience in Canada. Joining us are Rahul Kambhampati and Pavit Paul from Cashly Inc. Together, they share how AI-driven tools and client-first thinking are transforming private lending. Key Highlights Private Lending Simplified: Rahul explains how Cashly makes mortgages accessible beyond banks. AI for Brokers: Pavit shares how technology improves speed and client communication. Real Client Impact: Rahul and Pavit highlight when private mortgages create financial flexibility. Market Trends: Rahul and Pavit explain why transparency is critical in today’s lending space. Winning Process: Rahul and Pavit outline the disciplined approach behind consistent results. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how business performance is deeply tied to human behavior, mindset, and engagement. Joining us is Kim F. Hoyer, Founder and CEO of Factor X Solutions Inc. Kim shares how neuroscience and structured systems unlock higher levels of execution and growth. Key Highlights 1. Breaking the Plateau: Kim explains why businesses stall despite effort. 2. P4 System Impact: Kim shares how structured frameworks solve core challenges. 3. Peer Accountability: Kim highlights why shared accountability drives consistent results. 4. Neuroscience in Leadership: Kim explains how thinking patterns shape performance. 5. Accelerating Growth: Kim outlines what a true business breakthrough looks like. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian businesses can scale into market leaders through disciplined strategy and long term thinking. Joining us is Andrew Clark, CEO of Saltire Capital Ltd. Andrew shares how a structured investment approach and focus on people can unlock exceptional growth. Key Highlights The HALO Thesis: Andrew explains the framework behind identifying high potential businesses. Buy and Build Strategy: Andrew shares how this model differs from traditional private equity. Investing in Essentials: Andrew highlights why infrastructure businesses create long term value. Unlocking Capital: Andrew discusses what Canada needs to support business growth. Defining Market Leaders: Andrew explains the traits that separate leading companies from the rest. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how organizations can balance rapid AI adoption with strong governance and compliance. Joining us is Ulas Ozguven, Co-founder and Chief Commercial Officer of VerifyWise. Ulas shares how businesses can move from fragmented oversight to structured, system-driven AI governance. Key Highlights AI Governance Foundations: Ulas explains where companies should begin with governance. Shadow AI Risks: Ulas highlights why unmanaged AI usage is a growing threat. Balancing Innovation: Ulas shares how to stay compliant without slowing progress. Future of AI Audits: Ulas outlines what businesses need to track moving forward. Open Source Governance: Ulas explains why community-driven models improve accessibility. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore independent consulting, vendor-neutral technology strategy, and the keys to successfully leading digital transformation in mid-market organizations in 2026. Joining us is Keith Daser, Founder and CEO of Deliver Digital, who shares insights on moving from corporate roles to independent consulting, avoiding first-year pitfalls, and ensuring digital projects succeed. Key Highlights Barriers to Independence: Keith explains why experienced tech leaders hesitate to become independent consultants. Year-One Struggles: Keith highlights the common challenges new consultants face in their first year. Collaborative Over Lone Wolf: Keith discusses why solo consulting models are no longer effective. Vendor-Neutral Advice: Keith emphasizes the need for unbiased tech guidance in mid-market companies. Avoiding Digital Project Failure: Keith shares strategies to prevent digital transformation projects from failing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how community and human connection are transforming the modern workplace for small businesses and remote professionals in 2026. Joining us is Charlotte Kirby, founder of The Village Hive Coworking, who shares insights on building human-centric workspaces, fostering local business ecosystems, and creating flexible, connected communities. Key Highlights Human-Centric Workplace: Charlotte explains why connection matters more than ever. Local Business Ecosystem: Charlotte discusses how strong communities accelerate growth. Flexibility and Adaptability: Charlotte highlights the importance of adaptable work models. Culture of Value: Charlotte shares lessons on making people feel valued and connected. Full-Circle Vision: Charlotte reveals the next chapter for The Village Hive after 10 years. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern security has evolved beyond physical protection into a sophisticated blend of hospitality, communication, and advanced technology. Joining us is Benjamin Tabesh, founder and CEO of Condor Security. Benjamin shares how Condor built a reputation for elite service standards by combining specialized training, luxury hospitality, and forward-thinking security operations. Key Highlights Building the Bespoke Underdog: Benjamin shares how Condor stood out in a competitive industry. Redefining Security Training: Benjamin explains how communication became central to modern security. The Luxury Hospitality Shift: Benjamin highlights how concierge-style service transformed client expectations. AI and Security Operations: Benjamin explains how technology is reshaping modern protection services. The Future of Condor Security: Benjamin shares his long-term vision for growth and innovation. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how smart lifecycle marketing, customer retention, and sensible strategy are helping brands grow sustainably in an increasingly crowded digital market. Joining us is Katherine Lesperance, Founder and CEO of Sensible Marketer Inc. Kat shares how businesses can simplify marketing complexity and build long-term customer relationships through data-driven execution. Key Highlights Beyond the “Best” Tactic: Kat explains why strategy matters more than chasing trends. Building the Right Martech Stack: Kat shares how SMEs can choose tools that actually fit. Lifecycle-First Growth: Kat highlights how CRM and email drive stronger customer retention. Win-Back Campaigns: Kat explains why reactivating past customers boosts long-term revenue. Balancing Strategy and Execution: Kat shares how brands align vision with daily marketing action. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian organizations can move beyond static succession planning to build continuous, AI-driven talent strategies that safeguard leadership continuity in 2026. Joining us is Peter Demangos, CEO and Co-Founder of SuccessionHR, who shares insights on modernizing leadership readiness, embedding accountability, and creating sustainable succession practices. Key Highlights Limitations of Spreadsheets: Peter explains why traditional succession spreadsheets fail and the risks they pose. AI-Enhanced Talent Insights: Peter highlights how AI provides actionable, data-driven leadership readiness insights. Manager-Level Accountability: Peter outlines strategies for embedding ownership of succession planning beyond HR. Continuous Succession Discipline: Peter shares the mindset shift needed to move from annual to continuous planning. Building Future-Ready Strategies: Peter details the first steps to creating sustainable, resilient succession frameworks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI, labour market shifts, and global trade uncertainty are reshaping the future of Canadian businesses and economic growth. Joining us is Dr. Tony Bonen, Executive Director of Economic Research at Signal49 Research. Tony shares how businesses can navigate economic disruption through data-driven insights, workforce strategy, and global market awareness. Key Highlights 1. AI and Industry Disruption: Dr. Bonen explains which sectors face the biggest automation shifts. 2. Global Trade Uncertainty: Dr. Bonen shares how SMEs can prepare for changing trade dynamics. 3. Opportunities Beyond North America: Dr. Bonen highlights emerging opportunities in Ireland and the EU. 4. The Future Workforce: Dr. Bonen explains how education must evolve for an AI-driven economy. 5. Turning Data into Decisions: Dr. Bonen shares how research supports smarter business strategy. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how enterprises are moving beyond legacy file transfer methods to secure, cloud-native workflows that enable high-speed global collaboration in 2026. Joining us is Gene Villeneuve, Chief Revenue Officer at MASV, who shares insights on scaling global go-to-market strategies, simplifying file orchestration, and balancing speed with enterprise security. Key Highlights Global GTM Success: Gene explains MASV’s approach to unified international sales and operations. Limitations of FTP: Gene highlights why traditional file-sharing methods no longer meet enterprise needs. Enterprise Security at Speed: Gene outlines balancing fast transfers with robust data protection. Simplicity as Advantage: Gene discusses why simplicity drives MASV’s scalable competitive edge. Future File Trends: Gene identifies emerging trends in global file orchestration. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why modern growth marketing is no longer about collecting more tools, but about building smarter systems that deliver real customer value. Joining us is Elie Najm, Growth Marketing Manager at eZsign. Elie shares how businesses can simplify their tech stacks, strengthen positioning, and stay human in an AI-driven marketplace. Key Highlights Tech Stack Audit: Elie explains how businesses can identify wasteful marketing tools. Underdog Positioning: Elie shares how smaller brands can compete with larger players. Human-Centered Marketing: Elie highlights how trust becomes a competitive advantage in AI. Owner Mentality: Elie explains how ownership thinking improves customer experience. Customer-Centric ROI: Elie outlines how support and training impact long-term growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how organizations can move beyond AI experimentation and build scalable, secure, and measurable systems that deliver real business value. Joining us is Emily Steen, AI Solutions Developer and Forward Deployed Engineer at Thrive. Emily shares how businesses can design production-ready AI workflows, implement strong governance, and confidently scale AI initiatives across their operations. Key Highlights Why AI Pilots Fail: Emily explains the common mistakes that prevent AI projects from reaching production. The Crawl, Walk, Run Framework: Emily shares how organizations can scale AI safely and effectively. Building Successful AI Pilots: Emily highlights the elements that make early AI initiatives measurable and impactful. Scaling AI Across Operations: Emily discusses the organizational changes required for enterprise AI adoption. Governance and Accountability: Emily explains how businesses can maintain oversight in autonomous AI systems. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how climate hard tech and strategic investment are shaping Canada’s path to long-term economic growth. Joining us is Sarah Goodman, President and CEO of NorthX Climate Tech. Sarah shares how catalytic funding and inclusive innovation are driving real impact in Canada’s climate economy. Key Highlights Catalytic Funding: Sarah explains how early investment de-risks climate ventures. Industrial Strategy: Sarah highlights why climate innovation drives national competitiveness. Wildfire Technology: Sarah shares why mitigation tech is critical for emissions reduction. Women in Climate Tech: Sarah explains how inclusive funding strengthens innovation pipelines. Global Vision: Sarah outlines NorthX’s role in scaling climate solutions worldwide. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how flexibility, lean operations, and virtual infrastructure are redefining what it means to build a modern business in 2026. Joining us is Lucas Seyhun, founder and CEO of The Farm Soho. Lucas shares how coworking, virtual operations, and adaptable workspaces are helping entrepreneurs scale without the burden of traditional overhead. Key Highlights The Evolution of Workspace: Lucas explains how coworking has transformed in the modern economy. Scaling with Lean Infrastructure: Lucas shares how startups can grow without expensive office commitments. The Rise of Virtual Operations: Lucas explains how virtual mailbox services support remote businesses. Lessons from Entrepreneurship: Lucas highlights common startup mistakes and key leadership lessons. The Future of Hybrid Work: Lucas shares how The Farm Soho is adapting to changing business needs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why cultural intelligence has become one of the most important competitive advantages for businesses operating across borders and global teams. Joining us is Chris Crosby, Co-Founder and Executive Chairman of Country Navigator. Chris shares how organizations can avoid costly cultural missteps and build stronger international collaboration through Cultural Intelligence and AI-driven coaching. Key Highlights Why Cultural Intelligence Matters: Chris explains why CQ is now a business-critical leadership skill. The Hidden Cost of Cultural Friction: Chris shares the biggest mistakes companies make when hiring globally. Understanding Cultural Distance: Chris explains why Canadian businesses must navigate U.S. workplace differences carefully. Building Culturally Intelligent Teams: Chris highlights practical ways SMEs can improve global collaboration. The Future of AI-Driven Coaching: Chris shares how AI will reshape cross-cultural communication and training. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation is rarely about software alone and why the real challenge often lies in leadership, communication, and execution. Joining us is Tim Holter, Vice President of Delivery at S4A IT Solutions. With decades of SAP delivery experience, Tim shares how organizations can bridge the gap between technology planning and real operational success. Key Highlights Why Implementations Fail: Tim explains why technology projects struggle despite strong systems. The Human Side of Delivery: Tim shares how psychology and communication shape project outcomes. Practical Habits for Success: Tim highlights the most common mistakes organizations make during implementation. Aligning Teams and End Users: Tim explains how businesses can close the planning-to-execution gap. The Future of Technology Delivery: Tim shares what leaders should prepare for over the next decade. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how strategic alignment, leadership execution, and organizational clarity help businesses break through growth barriers and achieve sustainable success. Joining us is Anthony C. Taylor, Founder and Principal at SME Strategy Consulting. Anthony shares how companies can eliminate internal friction, align leadership teams around shared goals, and transform strategy from a document into measurable action. Key Highlights The Hidden Cost of Misalignment: Anthony explains how organizational misalignment quietly impacts growth and performance. Strategy vs. Alignment: Anthony shares why a strategic plan alone is not enough to drive results. Breaking Through Growth Ceilings: Anthony discusses how companies can scale while maintaining focus and accountability. The Value of Retained Advisory: Anthony explains how ongoing strategic guidance differs from traditional consulting engagements. The Strategic Alignment Toolkit: Anthony highlights the tools and frameworks that help teams execute with clarity and consistency. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data, strategy, and performance marketing are helping businesses scale more efficiently in an increasingly competitive digital landscape. Joining us is Niveditha Dasyam (Niv), Founder of Elevon. Niv shares how businesses can eliminate wasted ad spend, strengthen marketing foundations, and use data-driven decision-making to achieve sustainable growth. Key Highlights The Foundation of Performance: Niv explains the structural mistakes that cause businesses to waste advertising budgets. Competing with Bigger Brands: Niv shares how SMEs can win through smarter targeting and creative testing. The Future of AI Search: Niv discusses how businesses can stay visible as discovery shifts toward AI-powered platforms. From Freelancer to Founder: Niv reflects on why customized strategies outperform one-size-fits-all marketing approaches. Finding and Fixing Wasted Spend: Niv highlights how businesses can identify inefficiencies and improve campaign performance quickly. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how startups can scale strategically by building the right foundation before investing heavily in growth. Joining us is Cyril Kowaliski, Founder of Sugarcube Strategy. With deep experience across global brands and startups, Cyril shares how founders can move from scattered efforts to structured, data driven growth. Key Highlights Sequencing Growth: Cyril explains the right order startups should follow before investing in marketing. Product Market Fit: Cyril shares how founders can validate true market demand. Fractional Leadership: Cyril highlights how fractional CMOs bring strategic clarity without full time cost. Leader vs Agency: Cyril explains the difference between strategic leadership and execution focused agencies. Scaling Readiness: Cyril outlines how founders can identify the right moment to scale marketing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how service based businesses are transforming operations through automation and turning digital systems into real revenue engines. Joining us is Franc Botti, CEO and Co founder of MioCommerce. With decades of leadership experience and hands on industry insight, Franc shares how modern platforms are reshaping field service businesses. Key Highlights 1. Redefining Service Platforms: Franc explains what sets MioCommerce apart from traditional tools. 2. Improving Cash Flow: Franc shares how faster payments strengthen business stability. 3. AI Driven Efficiency: Franc discusses how automation reduces workload and boosts profitability. 4. Smart Booking Systems: Franc highlights how flexible booking handles complex service needs. 5. Immediate Business Impact: Franc explains the quick operational gains after switching platforms. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is removing technical barriers and turning business owners into builders of their own software. Joining us is Eugene Chayko, Founder at Affiniti Digital Media. Eugene shares how AI is accelerating product development and reshaping how humans collaborate with technology. Key Highlights From Users to Creators: Eugene explains how non technical founders can now build their own software. Rapid Product Development: Eugene shares how ideas can become working products in days. Human AI Collaboration: Eugene discusses how AI agents will transform everyday work. Avoiding AI Pitfalls: Eugene highlights common mistakes businesses make when adopting AI. CallSet Innovation: Eugene explains how AI driven communication tools improve business workflows. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how Canadian small businesses can capitalize on one of the biggest global events coming to our country and turn short-term visibility into long-term growth. Joining us is Erin Shea, Senior Director and Head of North America Marketing at Vista. Erin shares how branding, AI-powered tools, and strategic preparation can help entrepreneurs maximize opportunities created by the FIFA World Cup 2026™ and beyond. Key Highlights The State of Canadian Small Business: Erin explains what is driving optimism and growth among entrepreneurs. The FIFA World Cup 2026™ Opportunity: Erin shares how prepared Canadian businesses are for the global spotlight. Closing the Preparedness Gap: Erin highlights practical ways businesses can prepare for increased demand. The Power of Strong Branding: Erin explains how professional branding helps businesses stand out during major events. The Future of Small Business Marketing: Erin shares how new Vista tools are helping entrepreneurs stay competitive. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how public relations is shifting from visibility to real strategic impact in a value driven business landscape. Joining us is Jason Chennette, Vice President at CASACOM. With decades of experience, Jason shares how strong narratives and aligned communication can drive meaningful business growth. Key Highlights PR Evolution for SMEs: Jason explains how PR is shifting from media exposure to strategic influence. Narrative Over Noise: Jason highlights how aligned messaging drives stronger business outcomes. ESG and Credibility: Jason discusses how ESG storytelling builds long term trust. Employer Branding Impact: Jason shares why internal communication is key to external success. B Corp and Purpose: Jason explains how purpose driven strategy shapes modern PR approaches. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why talent—not technology—is becoming the biggest bottleneck in Canada’s AI driven economy. Joining us is Nisha Lewis, COO at NPower Canada. With a focus on building inclusive pathways into digital careers, Nisha shares how closing the talent gap is key to unlocking real innovation. Key Highlights 1. AI Talent Gap: Nisha explains where the disconnect lies between AI investment and skilled talent. 2. Alternative Training Models: Nisha shares how NPower creates job ready talent outside traditional education. 3. Inclusive Growth: Nisha highlights who is being left behind in AI adoption and why it matters. 4. Cybersecurity Demand: Nisha discusses the rising need for security roles and workforce readiness. 5. Scaling Talent Nationwide: Nisha explains how regional programs can support SMEs across Canada. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI and data are reshaping access to capital and leveling the playing field for modern investors and business owners. Joining us is Michael Arbus, CEO of Moomoo Financial Canada. Michael shares how smarter tools and strategic thinking are helping individuals and founders make better financial decisions. Key Highlights AI in Business: Michael explains where AI is creating real leverage today. Capital Allocation: Michael shares how founders can make smarter financial decisions. Scaling with AI: Michael highlights how to balance innovation with strong execution. Mindset Shift: Michael discusses the transition from banker thinking to operator mindset. Fintech Future: Michael outlines the direction of Canada’s evolving fintech ecosystem. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how outdated systems are holding businesses back and why modernizing your tech stack is key to unlocking AI driven growth. Joining us is Chinkal Patel, Partner at Mantrax Software Solutions. With over two decades of experience, Chinkal shares how businesses can bridge the gap between strategy and execution through smarter digital transformation. Key Highlights SMB Tech Challenges: Chinkal explains the biggest infrastructure issues slowing down growing businesses. Legacy System Risks: Chinkal highlights why delaying modernization can limit future growth. Risk Free Transformation: Chinkal shares how to evolve systems without disrupting operations. Secure AI Adoption: Chinkal discusses how businesses can safely integrate AI into workflows. Private LLM Advantage: Chinkal explains how data secure AI models protect business intelligence. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how resilience, leadership, and practical AI adoption are helping entrepreneurs navigate uncertainty, improve profitability, and build businesses that are ready for long-term success. Joining us is Ema Dantas, Summit Strategist, author, and one of fewer than 130 Canadians to complete the Seven Summits. Ema shares how the mindset required to conquer the world's highest peaks can help founders overcome business challenges and embrace transformation with confidence. Key Highlights AI Without the Complexity: Ema explains how SMBs can use AI to increase revenue and efficiency. Protecting Margins in a Changing Market: Ema shares strategies for maintaining profitability in the AI era. Leadership Lessons from Everest: Ema highlights how summit experiences shaped decision-making under pressure. Building an Exit-Ready Business: Ema explains what founders should prioritize to create long-term value. The Human + AI Advantage: Ema shares how small teams can combine technology with human expertise for growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how financial strategy, tax planning, and smart governance help founders turn funding into sustainable long-term growth. Joining us is Aman Tagore, Founder of REACH Professional. Aman shares how entrepreneurs can avoid costly financial mistakes while building stronger systems for scaling and investor readiness. Key Highlights Taxable vs Non-Taxable Funding: Aman explains the hidden tax risks founders often overlook. Funding and Financial Governance: Aman shares why accurate reporting becomes critical after raising capital. Avoiding CRA Surprises: Aman highlights the most common tax and compliance mistakes founders make. Structuring for Long-Term Success: Aman explains why early financial systems shape future growth. The Role of a Fractional CFO: Aman shares how strategic financial leadership reduces scaling risks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how legal services are evolving through digital innovation, making access faster, simpler, and more reliable. Joining us is David Barder, CMO at NotaryPro. David shares how technology, data, and experimentation are transforming a traditionally rigid industry. Key Highlights Legal Access Gap: David explains how technology is fixing inefficiencies in traditional legal services. Data Driven Growth: David shares how businesses can use data to drive smarter revenue decisions. Experimentation Culture: David highlights how testing fuels growth even in regulated industries. Dragon’s Den Impact: David discusses how the experience accelerated visibility and momentum. Future of Legal Tech: David outlines how customer expectations will reshape legal services. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how leadership, sales systems, and operational discipline help transform a local trades business into a high-growth regional enterprise. Joining us is Ross Harold Palfrey, Owner of Harry’s Home Comfort. Ross shares the lessons learned from scaling a two-person startup into a growing team serving thousands of homeowners while embracing the future of clean energy solutions. Key Highlights The Anatomy of a Bootstrapped Launch: Ross shares what helped Harry’s Home Comfort gain momentum in a competitive market. Earning Trust as a Young Entrepreneur: Ross discusses the lessons that helped build credibility and customer confidence. Building a High-Impact Sales Structure: Ross explains why strong sales systems are essential for sustainable growth. Expanding into Clean Energy: Ross shares the vision behind investing in solar and battery solutions. Scaling While Preserving Culture: Ross discusses how the company grew from 2 to 30+ team members without losing its values. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how heritage, hospitality, and community-driven experiences are redefining what it means to stand out in a competitive market. Joining us is Laura Squires, General Manager of Gladstone House. Laura shares how culture, art, and people-first leadership are helping transform one of Toronto’s most historic boutique hotels into a modern hospitality landmark. Key Highlights Preserving History: Laura explains how Gladstone House balances heritage with modernization. Standing Out in Hospitality: Laura shares what differentiates the hotel in Toronto’s market. The Power of Art and Community: Laura highlights how art shapes the guest experience. Building Hospitality Teams: Laura explains how empowered teams create stronger service culture. Future of Gladstone House: Laura shares the opportunities shaping the hotel’s next chapter. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how applied AI is transforming traditional industries by turning operational data into smarter, faster, and more profitable decisions. Joining us is Remi Dion, Co-Founder and VP of Applied AI at Explorai. Remi shares how niche AI tools are helping industries like construction and manufacturing modernize operations and improve efficiency. Key Highlights The Vision Behind Explorai: Remi explains why Explorai focuses on operational AI for SMEs. Solving Estimation Challenges: Remi shares how Estim.ai improves accuracy and profitability. Why Niche AI Wins: Remi highlights why specialized AI tools outperform generic solutions. Operational AI vs Everyday AI: Remi explains how businesses can identify high-impact AI tools. Future of Industrial AI: Remi outlines what is next for AI in construction and manufacturing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-driven scams and digital fraud are reshaping trust, security, and financial safety in the modern economy. Joining us is David Chin, Leader of Fraud Strategy at Interac. David shares how fraud tactics are evolving and how businesses, institutions, and consumers can better protect themselves in a rapidly changing threat landscape. Key Highlights News-Based Scams: David explains why scammers are exploiting breaking news and urgency. AI and Fraud: David shares how AI is making scams more convincing and difficult to detect. Digital Trust: David highlights how fraud impacts confidence in the digital economy. Fighting Fraud Together: David explains how Interac collaborates with partners to improve security. Staying Protected: David outlines what people should do when faced with suspicious messages. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how sustainability, biodiversity, and purpose-driven leadership are shaping the future of consumer brands and long-term business growth. Joining us is Angela Ysseldyk, second-generation co-owner of Dutchman’s Gold. Angela shares how family legacy, pollinator advocacy, and environmental stewardship are helping build a stronger connection between business and community impact. Key Highlights Leading a Family Legacy: Angela shares how she balances heritage with modern growth. Pollinators and Food Security: Angela explains why bee health matters to Canada’s ecosystem. The “Let’s Plant” Campaign: Angela highlights the mission to restore pollinator habitats. Purpose-Driven Business Growth: Angela explains why businesses must stand for something meaningful. Scaling as a Family Business: Angela shares lessons for families growing a company together. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate, social impact, and disciplined investing can work together to solve Canada’s housing challenges. Joining us is Nikolai Ray, President of Ikigai Impact. Nikolai shares how conscious capitalism and scalable housing strategies can create both financial returns and lasting community value. Key Highlights The Ikigai Model: Nikolai explains how purpose shapes investment strategy. Private Capital Impact: Nikolai shares how investors can support housing supply responsibly. Scaling with Purpose: Nikolai highlights why focused expansion protects mission and quality. Impact Investing Reality: Nikolai explains why social impact and profit are not opposites. Housing Market Future: Nikolai outlines opportunities and challenges shaping Canada’s future. Learn more about Ikigai Impact: https://ikigai-impact.com/ Connect with Nikolai Ray on LinkedIn: https://www.linkedin.com/in/nikolairay/?isSelfProfile=false Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how marketing has evolved into one of Canada’s most powerful economic drivers shaping business growth, innovation, and consumer trust. Joining us is Esther Benzie, President and CEO of the Canadian Marketing Association. Esther shares how marketers are creating measurable economic impact while adapting to AI, regulation, and shifting consumer expectations. Key Highlights Marketing’s Economic Impact: Esther explains why marketing’s contribution has been underestimated. Talent and Recognition: Esther shares the risks of undervaluing marketing professionals. AI and Skills: Esther highlights how AI is reshaping the future of marketing talent. Trust and Personalization: Esther explains how brands can balance AI with consumer trust. Marketing as Strategy: Esther outlines how SMEs can integrate marketing into growth planning. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-powered devices, mobile security, and intelligent productivity tools are transforming the way professionals work in an increasingly connected business environment. Joining us is Paul Edwards, VP & GM of Enterprise Mobility at Samsung Electronics Canada. Paul shares how agentic AI, enterprise mobility, and the latest Samsung innovations are helping businesses streamline workflows, enhance security, and empower employees to achieve more. Key Highlights The Rise of Agentic AI: Paul explains how smartphones are evolving into proactive productivity partners. Redefining Mobile Productivity: Paul shares how the Galaxy S26 Ultra supports modern business workflows. Enterprise Security in the AI Era: Paul highlights the importance of secure mobile ecosystems for businesses. The Power of Connected Devices: Paul explains how the Samsung ecosystem improves collaboration and efficiency. The Future of Enterprise Mobility: Paul shares how AI-driven devices will reshape professional productivity. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is reshaping Canada’s innovation economy and why staying connected to the right ecosystem has become essential for business growth and competitiveness. Joining us is Isabelle Turcotte, Co-Founder and CEO of ALL IN. Isabelle shares how Canada’s largest AI event is helping SMEs, innovators, and global leaders turn AI ambition into practical business opportunities. Key Highlights The Rise of ALL IN: Isabelle explains how ALL IN became Canada’s leading AI event. Practical Value for SMEs: Isabelle shares how businesses can benefit from attending the summit. The Launch of ALL IN Talks: Isabelle highlights what makes the new format unique. AI and Global Strategy: Isabelle explains why international collaboration matters in AI leadership. The Montreal Experience: Isabelle shares what attendees can expect from the flagship summit. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how professionals can navigate career pivots, personal branding, and workplace transformation in an AI-driven era. Joining us is Ariel Hennig Wood, Professional Certified Coach and Job Search Advisor at Canada Career Counselling. Ariel shares how clarity, confidence, and actionable strategies help professionals thrive during change. Key Highlights Career Alignment: Ariel explains how personal branding helps professionals find the right path. Confidence in Transition: Ariel shares strategies for navigating career changes successfully. AI and Careers: Ariel highlights how AI is reshaping coaching and career development. Supporting Employees: Ariel explains how organizations can use coaching to strengthen teams. From Planning to Action: Ariel outlines how clients move from exploration to execution. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leadership, AI, and security come together to build truly resilient organizations. Joining us is Steve Tcherchian, CEO of XYPRO Technology. Steve shares how businesses can move from reactive systems to proactive, secure, and high-performing digital operations. Key Highlights AI Execution: Steve explains how to turn AI adoption into real productivity gains. Leading Change: Steve shares how to guide teams through transformation effectively. Digital Resilience: Steve highlights why resilience must be owned at the leadership level. Cybersecurity Strategy: Steve explains how scaling companies should manage risk. Global Leadership: Steve outlines lessons from leading mission-critical organizations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why modern payment systems and predictable cash flow are becoming critical survival tools for Canadian businesses. Joining us is Mark Loewen, President of Telpay. Mark shares how independent, value-driven payment solutions can help businesses gain greater control, reliability, and financial stability. Key Highlights 1. Cash Flow Risks: Mark explains why poor cash flow management threatens growing businesses. 2. Modern Payment Systems: Mark shares the most effective ways to improve payment predictability. 3. Independent Advantage: Mark highlights how value-led fintech benefits Canadian SMEs. 4. Team Culture: Mark explains how internal culture strengthens payment reliability. 5. Future of Payments: Mark outlines what Canada’s payment ecosystem needs most. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI and data are reshaping one of Canada’s largest digital marketplaces. Joining us is Justin Re, Chief Product Officer at AutoTrader. Justin shares how product innovation and AI integration are transforming the car-buying experience. Key Highlights AI Vision: Justin explains the strategy behind integrating AI into AutoTrader. Modern Car Buying: Justin shares how the customer journey has evolved in recent years. Data Personalization: Justin highlights how data drives smarter user experiences. AI Roadmap: Justin outlines the next phase of product innovation. Balancing Value: Justin explains how to align user experience with business outcomes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation