Big UC Update: Akixi

In this UC Today exclusive, host Kieran Devlin sits down with Stuart Costello, VP of Sales at Akixi, to discuss the company’s partner-first ethos, evolving CX solutions, and bold AI roadmap. With a 100% channel model and a focus on empowering service providers, Akixi is doubling down on innovation, differentiation, and delivering tangible value. Whether you’re in the UC, SaaS, or channel ecosystem, this conversation offers valuable insight into thriving in a fast-moving market. From real-time analytics to actionable AI, Akixi is redefining how service providers and MSPs create value for their customers. In this engaging conversation, Stuart Costello shares Akixi’s strategic vision, cultural evolution, and the practical steps they’re taking to help partners win and retain more business. Key highlights: Why Akixi’s 100% channel-first approach and “partner-first” culture are core to its success. How Akixi blends CX analytics, CRM integration, and call recording to solve real-world challenges. The company’s AI strategy — focused on monetisable, partner-led use cases rather than AI for AI’s sake. Insights into market trends, from Microsoft Teams dominance to the resurgence of Webex. Akixi isn’t just keeping pace — it’s setting the pace, helping partners differentiate in competitive UC markets. Next steps: ✅ Watch the full interview to learn how Akixi’s solutions can strengthen your UC portfolio. ✅ Visit Akixi’s website for partner opportunities and product insights.