Blending Passion with Purpose - The Monique McMahon Story

This was a travelling episode of the inner sanctum, recorded on a trip to Sydney. We got to catch up with industry legend, Monique McMahon! Monique is the owner of Que Colour and MCM Beauty, and in this episode we got deep!Monique shared her journey from working in a high-end salon to founding her own salon. All while balancing motherhood. She openly spoke into the challenges and successes of running and expanding a salon. As well as her passion for education and her innovative colour techniques.We also explored the story behind MCM Beauty, Monique's wholesale import distribution company. Which started with the luxury brand Christophe Robin and has expanded with aligned brands. MCM showcases her commitment to combining clean beauty with luxury.There's talk about integrating passion and business. Family involvement, and work-life balance. As well as salon culture and cultivating a brand.Tune in to learn more about Monique’s drive to set new trends, maintain high standards, and her future aspirations for the industry.00:00 Episode Summary02:51 Introducing Monique McMahon04:36 Balancing Motherhood and Career06:55 The Birth of Q: The Story Behind the Name08:12 The Christophe Robin Connection09:27 Growing Pains: From Small Space to Larger Salon18:38 The Dual Business Model Experiment19:46 The Importance of Branding and Consistency20:56 The Cost of Running a Luxury Salon25:38 The Evolution of Q: Policies and Procedures34:57 Embracing Social Media and Education40:11 Creating an Education Module for Apprentices42:31 The Importance of Culture in a Salon44:11 Challenges of Moving Off the Floor47:26 Dealing with Client and Team Dynamics50:57 The Role of Passion in Business53:34 Expanding Through Education Events01:00:44 The Birth and Growth of MCM Beauty01:11:17 Balancing Work and Family Life01:16:08 Final Thoughts and Future PlansMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely