Salon Rising

There is one question that quietly underpins every leadership decision a salon owner makes. Are you in service or are you in sacrifice?In this honest, reflective conversation, Sam and Jen sit down to unpack the difference, why it matters, and how the answer changes everything from your team energy to your retail numbers to the way you feel walking into your own business.This is not a leadership masterclass. It is a real conversation between two friends who are deep in the work themselves, examining the labels we attach to leadership, culture and ourselves. The word boss carries an ego. The word culture has become a buzzword. And the version of leadership most of us were taught, the one that sits at the top shouting orders down, is actually the opposite of what builds a business that lasts.Sam shares what she has learned from 14 staff down to three, why finance is the most important pillar of any small business, and why the targets document she has used for years has never felt more valuable.Jen reflects on capacity, glass balls and plastic balls, and the moment she pulled out of an event that would have broken her. Together they explore what it actually looks like to lead from below rather than above.What we coverThe difference between service and sacrifice, and how to tell which one you are inWhy resentment is the signal you have stepped into sacrificeReverse engineering your leadership from the version you actually wantWhy the word boss does not sit right anymoreFinance as the foundation everything else flows fromWhy your team needs financial literacy, not just targetsCapacity, boundaries and protecting your glass ballsStripping the ego out of the decisions you make about your businessWhy your first priority is your team and theirs is your clientsThe labels we attach to ourselves, our businesses and the people in themWhen you lead from service, your business stops feeling heavy. It starts feeling like home.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

In this Mini Moment, Tegan from Moosh joins Jen to talk about something most salon owners are quietly stressing about...marketing. Specifically, what to actually spend money on, when to bring someone in to help, and what kind of return you can realistically expect.After years of consistent regulars, Tegan is in a rebuild season and marketing to brand new clients is now non-negotiable. She shares exactly what she has been doing, why she finally outsourced her paid ads, and how that decision is now bringing in 14 new clients a week.This is an honest, practical conversation about the chicken and egg of marketing spend, why you cannot build a business on Instagram posts alone, and why finding people who actually understand your brand is the difference between marketing that lands and marketing that makes you cringe.What we coverWhy community Facebook pages are not the answerThe real cost of trying to run paid ads yourselfHow to know when it is time to outsource your marketingWhat a proper marketing agency actually does for a salonWhy understanding your brand has to come before outsourcingThe chicken and egg of marketing investment when cash is tightOne client a week from your team can fund the whole marketing budgetWhy patience is part of the marketing strategyMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Sometimes the dream you were chasing is not the dream you needed. In this episode, Sam and Jen are joined by one of Sam's dearest friends and biggest cheerleaders, Tegan from Moosh. After 10 years in business, a team that grew to 11 and has since come back to two, Tegan opens up about what it has actually taken to come back to herself, her vision and the kind of salon she always wanted to build.This is a conversation about the slow, quiet realisations that only come from time in the chair. The grief of losing long term staff. The bittersweet beauty of regular clients moving on. The financial honesty most owners avoid. And the moment you walk into your salon, hear how peaceful it is, and realise this calm was the goal all along.Tegan is open, warm and full of the kind of gusto that makes everyone around her feel like they can do anything. But this episode shows another side of her too. The leader stepping into herself for the first time. The mother holding boundaries. The owner choosing service over sacrifice. And the woman who genuinely loves what she does and is finally ready to enjoy it.What we cover10 years of Moosh, from 40 square metres to a commercial purchaseGoing from 11 staff down to two and what that has taught herThe grief of losing long term team members and regular clientsWhy your business cannot be built on sacrificeComing back to your vision and rebuilding from thereKnowing your numbers as the antidote to fearHiring for personality over skillThe trap of panic hiring and why it never worksLeading through different seasons of life and teamWhy being a hairdresser does not have to be the thing you outgrowShe's back. And the salon she always wanted was here all along.Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

Most salon owners set up their booking software once and never go back. The descriptions are outdated, the services do not reflect the brand anymore, and there is revenue sitting quietly in the background that nobody is capturing. Sound familiar?In this Mini Moment, Jen sits down with Sherri from Timely to talk about why an annual audit of your salon software is one of the most underrated things you can do for your business. And why the new Timely add-ons feature might just be the thing that changes how you think about upselling forever.Because here is the thing. The best add-on conversation is the one you never have to have out loud. When your software is set up properly, it does the prompting for you. Your clients get the nudge at the right moment, they feel in control of their choices, and you get the revenue without the awkward middle bit.What we coverWhy auditing your salon software once a year is non negotiableHow misaligned service descriptions can disconnect your brand experienceThe new Timely add-ons feature and how it works for your businessLetting technology do the upselling so you do not have toWhy giving clients ownership of their booking increases add-on uptakeHow solo operators can use software to reduce overwhelmAI, social media and the future of working smarter not harderWhy having fun on Instagram is actually a strategyYour software should be working while you are behind the chair. This episode will show you how to make that happen.Mentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Sometimes the most important conversations are the ones that happen between two friends who are deep in it themselves. In this episode, Sam and Jen pull back the curtain on where they are each at right now. In their businesses, in their teams and in their lives and give each other, and you, permission to just be in the season you are in.Sam is back on the floor full time and genuinely loving it. Jen is in the hustle, building her team and finding her rhythm. Neither of them is where they thought they would be. And both of them are okay with that. This episode is a honest, grounded and at times deeply personal conversation about what it actually looks like to run a small salon business in real time, without the highlight reel.From wage ratios and retail to radical honesty and gratitude, this one covers a lot of ground. But the thread running through all of it is the same. The season you are in right now is not a detour. It is the journey.What we coverWhere Sam and Jen are each at in their businesses right nowSam's return to the floor and what that season has taught herJen's hustle of building and filling her team's columnsWage ratios, what they should look like and how to check yoursRetail as a tool for genuinely helping clients, not selling to themTraining young team members consistently and why bite size beats once a weekThe difference between being in your business and running it from aboveThe time is going to pass anyway. You may as well be in it.Timestamps00:00 Episode Summary02:29 Hospital Detour and Boundaries04:50 Easter Break Reset Rituals06:59 Back on the Salon Floor09:00 Booked Out and Waitlist Systems10:34 Jen’s Hustle to Fill Columns12:24 Training Young Staff Fast14:43 Offers Referrals and Memberships16:37 Choosing Your Season in Business18:27 38 Hours on Floor Plus Admin19:42 Capacity and Wage Ratio Basics22:23 Salon Cost Benchmarks23:38 Tracking Wages Weekly24:39 Team Targets and Performance25:47 Retail Without the Ick28:05 Owner Lessons and Expectations32:09 Work for Yourself Myth35:25 Quarter Two Focus36:55 Gratitude and Seasons46:04 Closing ThoughtsMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

Retention. It is one of those words that gets thrown around a lot in this industry, usually tied to numbers, rebooking rates and revenue. But Sara Briscoe from Roca Verde has a different way of looking at it, and once you hear it this way, you will not be able to unhear it.Because retention is not just good for your bottom line. It is good for your nervous system. A column full of familiar faces means less anxiety, less tap dancing to impress someone new, and more of the kind of days that remind you why you love this job. That is what is in it for your team. And that is exactly the conversation most salon owners are not having.In this Mini Moment, Sara breaks down the why behind retention, the how behind building it, and why teaching your team to care about it starts with making it personal.What we coverWhy retention is an emotional conversation as much as a financial oneThe real cost of a column full of new clients on your adrenals and your confidenceHow to teach your team the why so they actually careThe power of a consistent consultation and giving clients a hair journeySocial media as a retention tool, not just a marketing oneWhy a calm familiar column is one of the greatest gifts you can give your teamWhen you and your team understand what retention actually does for you and them, everything shifts.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Some episodes stop you in your tracks. This is one of them.Sam & Jen are joined by one of Sam's closest friends and hair besties, Brooke Wolf from Paper Rokk. For a conversation that is as honest, warm and real as it gets.Brooke has built her salon business over 12 years through some of life's most defining moments. Loss, burnout, single motherhood, a new build and now navigating the early days of a significant personal change. And through all of it, one thing has kept showing up as the answer.Connection.This episode explores what connection actually looks like in business and in life. The connection you have with your team, your clients, your closest friends and yourself. It is a conversation about showing up for people in ways that matter, about the salons that save us when everything else feels uncertain, and about what happens when you finally let yourself lean into the people around you instead of pushing through alone.Brooke's story is one of resilience, self awareness and grace. And her reminder that we are in the business of connection, even when we forget it, is something every salon owner needs to hear.What we coverBrooke's journey from heartbreak to building Paper Rokk over 12 yearsOpening a salon after loss and figuring it out as you goRunning two salons, burning out and knowing when to let one goNavigating separation as a business owner and a motherWhy grief doesn't stop, it just moves with youThe difference between sending a text and actually showing upHow your salon can save you in the seasons you least expectWhat connection really means for your team, your clients and yourselfWhy saying yes more often can change everythingThe glass balls and the plastic balls, what you let fall and what you don'tThe answer was always connection. It just takes the hard seasons to remind us.Timestamps:00:00 Episode Summary02:33 Meet Brooke Wolf03:27 Friendship And Support Crew06:27 Starting A Salon After Loss09:27 Second Salon And Burnout12:15 Closing Palm Beach Lessons13:43 New Space Pregnancy Chaos15:07 Group Chat Lifeline19:20 Separation And New Chapter25:43 Grief While Leading28:49 Finding Joy In Small Moments32:37 Saying Yes Again34:31 Glow Up And Bucket List35:44 Better Apart Realizations36:45 Trauma And Overworking39:13 New Hobbies And Joy42:57 Friendship Web Story46:13 Connection Over Everything51:02 Salon As Safe Haven56:21 Business Lessons And Team59:03 Show Up For People01:05:30 Grace In Breakups01:08:30 Co Parenting And Closure01:10:02 Final Connection ReminderMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Most salon owners are sitting on a network they have barely touched. The clients in their chairs, the brands they love, the people they already know and trust. In this Mini Moment, Jen sits down with Sherri from Timely to talk about one of the most underutilised assets in your business, the community you have already built around you.It is a conversation that started with a question Timely kept hearing from salons: costs are rising, times are tough, how do we actually help? The answer became Timely Perks, a growing initiative built to ease the real financial pressure of running a salon by connecting owners with brand partnerships, exclusive offers and education, all in one place. But the conversation quickly opens out into something bigger than a product feature. It becomes a genuine exploration of what it means to build with your community rather than just within it.From leveraging the clients already in your chairs to rethinking what collaboration can look like across brands, artists and industries, this one will shift the way you see the network you already have.What we coverWhat Timely Perks is and why it was createdHow to support clients through tough financial times without discountingTreating your clients as partners, not just appointmentsLeveraging your existing client network in ways you probably haven't tried yetThe power of collaboration across brands, artists and industriesWhy community over competition is more than a hashtagOne simple thing you can do today to start building those connectionsYour next great business partnership might already be sitting in your chair.Mentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

There's a particular kind of calm that only comes after years in the trenches.In this episode, Sam and Jen sit down with the brilliant Sara Briscoe from Roca Verde, an 18 year salon owner, country girl turned Sunshine Coast icon, and one of the most refreshingly real voices in the industry right now.Sara has built, sold, renovated and rebuilt her way through nearly two decades of business, and she brings all of it to this conversation without filters, without fluff, and with a lot of heart.They talk about what it actually looks like to build a salon from the ground up, from a tiny 50 square metre space called Blondies to the stunning Roca Verde, and now into the next chapter with a brand new build in the works. But this episode goes well beyond bricks and mortar. It gets into the stuff that lives underneath the beautiful feed and the full appointment book. The real cost of running a big team, why wages to sales ratios matter more than most people realise, and why so many salon owners are still undercharging and burning out because of it.This is also a deeply human conversation about leadership, letting go, and learning to love the season you are in. Whether that is a season of growth, a season of stillness, or a season of just holding it all together while a new dream takes shape behind the scenes.What we coverSara's journey from country Queensland to building one of the Sunshine Coast's most recognised salonsWhat it really takes to buy, build and renovate salon spaces over 18 yearsSelling a building you love and starting again from scratchWages, pricing and why knowing your numbers changes everythingThe tiered pricing model that brought wages to sales back into a healthy rangeHiring for the person, not just the skill setWhy a bad culture fit can rock an entire businessThe apprentice conversation the industry needs to be havingLearning to let your people go with grace and prideWhy it is not that deep, and how that mindset shift changes everythingThere is one thing that has stayed consistent across 18 years of building, selling, hiring, losing, laughing and starting again. And that is Sara.This episode is a reminder that you are the constant. Everything else is just the season you are in.Timestamps00:00 Episode Summary02:02 Podcast Welcome and Guest04:54 Warts and All Growth09:55 From Country to Salon Owner12:42 Building Roca Verde Empire17:29 Designing The All Space20:43 Selling Up and Staff Trust23:52 New Site and Pop Up Plan30:08 Family Priorities and Burnout33:49 Apprentices vs Freelancers39:20 TikTok vs Instagram Comments39:52 Wages Salon Misconceptions41:03 Apprentice Pipeline Crisis44:57 Pricing Value Perception48:15 Raising Prices Without Guilt54:02 Tiered Pricing Know Numbers01:00:43 Hiring Culture Retention01:06:05 Letting Staff Leave Well01:09:34 Its Not That Deep WrapMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Staff retention is one of the biggest conversations happening across the hair and beauty industry right now. In this Mini Moment, the girls sit down with Abbe from Koko Cosmetica to unpack what actually keeps great team members in your business and why it’s rarely about perks or pay rises.Instead, it comes down to something much more human: creating a safe, supportive environment where your team feels respected, heard and able to live their lives outside of work. Because the truth is, your team aren’t just employees, they’re people building their own lives alongside your business.We talk about the small leadership habits that build loyalty over time, from respecting personal boundaries to paying people properly, and why often the biggest shifts start with looking at ourselves as leaders first.What we cover:Why creating a safe work environment matters mostLetting staff live their lives outside workSupporting sick leave and personal time properlyWhy leadership self awareness is essentialThe importance of paying staff correctly and on timeWhy consistency builds trust within your teamA great team culture isn’t built in big gestures. It’s built in the small, everyday ways you show your people they matter.Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

If you want anywhere near a business, it’s hard. There is no secret club. No magic strategy. No shortcut that only a few people know about. In this episode, the straight talking and unapologetically honest Sam Mangan joins us for an unfiltered, no fluff conversation about what it actually takes to build something meaningful and why so many people are chasing the wrong things.We unpack the myth of instant success and the obsession with access. Meeting the CEO will not save you. A viral moment will not build your foundation. Success is built in relationships, in uncomfortable conversations, in asking better questions, and in choosing to do the hard thing when no one is watching.This episode is a reality check and a reminder. Every business is a dumpster fire behind the scenes. Every operator is putting out fires daily. If you feel like you’re struggling, you’re not alone. Everyone is in a lifeboat. The difference is not who avoids the hard. It’s who chooses it.What We CoverWhy “it’s hard” is not a strategyThe myth of the secret formula for successWhy networking is about people, not business cardsThe truth about instant gratification and social media successWhy extraordinary outcomes require extraordinary effortHow to ask better questions in businessWhy ideas are worthless without executionThe importance of relationships at every levelTimestamps00:00 – Episode Summary02:29 – The real reason Sam quit04:18 – Being blunt but still kind05:34 – Sam’s honest Bond panel rant08:38 – The rise of free content10:37 – The danger of delusional ambition11:27 – The fake influencer illusion13:58 – The hard work reality check14:59 – Raising kids around money18:04 – Questioning self help culture22:19 – How to spot fake coaches23:12 – The questions real consultants ask31:20 – Networking to find real answers36:52 – Why gatekeepers deserve respect38:27 – Putting relationships before transactions39:23 – When kindness genuinely pays off40:03 – The unexpected Celine Dion story44:35 – Dating app filters and authenticity45:42 – Coffee shop loyalty lessons48:31 – Why change starts today49:21 – Lessons from the Aspire podcast53:13 – Ideas are nothing without execution55:33 – How Sam built his business57:47 – Why networking takes practice01:00:28 – The ego free celebrity insight01:02:25 – Coming back to home base values01:11:33 – The truth that failure is universal01:13:18 – Final reflections and wrap upMentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What if the reason your business feels heavy… isn’t the workload, it’s misalignment?In this Mini Moment, we’re sharing a behind the scenes masterclass from inside Rising Finances Online and Solo Rise Online. This is the foundational work our members do early on, defining their why, their purpose, and their core values.Because here’s the truth: if you don’t consciously decide how you want your business to serve your life, it will quietly start running you instead.Your values are your compass. Your why is your anchor. And your purpose is the filter every big decision should pass through.What we cover:The power of defining your whyValues as your business compassMisalignment as a hidden cause of burnoutGrowth that aligns with your lifeBuilding a business that reflects youThis isn’t mindset fluff. It’s practical clarity.If your business feels noisy, heavy, or disconnected, it might be time to come back to your values.And if you would like to delve deeper into our online courses, you can check them out below 👇➡️Rising Finances Online➡️Solo Rise OnlineMentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What happens when the hardest season of your life becomes the foundation for your strongest one?In this deeply honest and reflective conversation, Abbe from Koko Cosmetica returns to the podcast two years after her first appearance, and she is not the same woman. Since we last spoke, she’s navigated postpartum depression, grown her salon to five years strong, welcomed a third baby, survived the FIFO juggle, and stepped into a calmer, more grounded version of herself as both a mother and business owner.We talk honestly about postpartum mental health, delegation in business, the pressure to keep expanding, sustainable systems, and the uncomfortable truth that growth often requires letting go.If you are a mother in business, a salon owner feeling stretched, or a woman quietly navigating your own hard season, this one will feel like a hand on your back.What we cover:The reality of postpartum depression as a business ownerWhy discomfort is often the birthplace of growthLetting go of a business idea that no longer fitsDelegation as both leadership and self protectionCreating sustainable systems in motherhood and businessThe power of separating work and home energyThis episode is a reminder that you can survive the mud, grow through it, and come out clearer, calmer, and stronger on the other side.Timestamps:00:00 Episode Summary 04:03 Meet Abbe Again: Five Years in Business, FIFO Life & New Baby 05:44 Putting Projects Down: Pausing the Clothing Brand to Focus 07:43 Choosing Baby #3 After Postpartum Depression Fears 11:31 A Healing Postpartum 13:53 Spotting the Signs: Anger, Overwhelm & Business Pressure 20:37 Sustainable Business Habits: Delegation, Stock & Systems 29:12 Motherhood + Business Balance: Separation, Routines & Small Wins 33:04 Ditching Social Media - Replacing Scroll Time with Podcasts 34:13 The 1% Reminders That Change Your Day 35:18 Family Systems That Save Your Sanity 36:49 Delegation Without Perfection 42:27 Close the Loops: Tackle One Annoying Area to Build Momentum 43:57 Why Uncertainty Is Needed to Level Up 48:06 Seasons of Business 50:33 Putting Projects Down and Staying True to You 55:02 Redefining Success & LegacyMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Loneliness is something we don’t talk about enough in our industry, yet it’s quietly impacting our health, our work, and our relationships.In this solo Mini Moment, Jen reflects on a recent conversation sparked by Ange Davis and a statistic that stopped her in her tracks: loneliness has a similar impact on the body as smoking 15 cigarettes a day. From there, she explores how modern life, business efficiency, and the rise of solo work can unintentionally strip away real human connection.This episode is a reminder of the unique role salon professionals play. For some clients, the chair is the only place they’re truly seen, heard, or even touched. And while connection can feel inconvenient, loneliness is far more costly. This Mini Moment invites you to pause, reflect, and consider how small acts of presence can profoundly affect both your clients’ wellbeing and your own.Because in an industry built on human connection, showing up as a human might be the most powerful service you offer.Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

In this episode of Salon Rising: The Podcast, Sam and Jen sit down with the amazing Chantelle from Telleish for an honest, expansive conversation about what it truly takes to build and lead a large salon business, without losing yourself along the way. From humble beginnings and major personal sacrifice to creating one of Melbourne’s most iconic salons, Chantelle shares the reality behind the growth most people only see from the outside.Together, they unpack the identity shift from hairdresser to leader, the emotional weight of managing big teams, pricing with confidence, paying stylists well, and why heart led business can be both your superpower and your biggest challenge. Chantelle also opens up about motherhood, stepping back from the floor, navigating staff turnover, and building systems that allow a salon to scale sustainably while still feeling human.This episode is a grounded, real look at leadership, money, team culture, and long term thinking, especially for salon owners questioning what “success” actually looks like in this season of their life.What we coverThe identity shift from stylist to leader (and why it can feel like grief)Building and sustaining a large team without burning outPricing, profitability, and the roadmap to higher stylist earningsWhy not everyone will like you — and why that’s part of leadershipCreating a “salon for life” model that supports clients through every seasonThis episode is proof that there’s no single “right” way to build a salon. But there is a way to build one that feels rich in life, aligned with your values, and sustainable for the long haul.Timestamps00:00 Episode Summary01:59 Guest Introduction05:41 The Story Behind Telleish09:56 Expanding and Innovating the Salon22:44 Leadership and Team Management30:00 Navigating Challenges and Personal Growth41:30 Building Trust in the Workplace41:46 The Importance of Team Loyalty43:04 Challenges in the Hair Industry44:00 Raising Prices to Elevate the Industry44:48 Investing in Employee Growth49:45 Balancing Business and Personal Life55:06 Navigating Financial Challenges58:26 Adapting to Industry Changes1:12:22 The Value of Team Diversity1:17:22 Concluding Thoughts and Future PlansMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

In this Mini Moment, Sam and Jen talk honestly about something salon owners rarely prioritise properly: a dedicated day to work on the business, not just survive inside it.As they head into 2026, this chat is about boundaries, nervous system care, and why diarising your wellbeing is just as important as diarising clients. From admin Mondays to non negotiable “me days,” this episode is a reminder that sustainability is not lazy, it is leadership.If you ended 2025 depleted, reactive, or running on fumes, this Mini Moment is your permission slip to slow down strategically and build a year that actually supports you.What we coverWhy a weekly business admin day changes everythingThe difference between maintenance work and true restNervous system burnout and recognising the warning signsScheduling therapy, physio and health like real business commitmentsBooking holidays early so rest is planned, not reactiveIn short: this episode is a reminder that you are the asset. When you protect your energy, your business becomes stronger, calmer and far more sustainable.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Confidence as a salon owner is a funny thing. You can be incredible in the chair, calm with clients, talented as hell… and still feel completely rattled by team stuff, quiet weeks, money pressure, reviews, or the fear of being judged.In this episode, Sam and Jen unpack the invisible weight salon owners carry and why confidence doesn’t mean “nothing goes wrong”, it means you keep leading even when things do.We talk about the difference between winging it as a stylist (with foundations underneath) versus winging it as a business owner (and accidentally winging the outcome). This is your reminder that confidence is built through clarity, numbers, boundaries, brave conversations, and keeping promises to yourself. Not through pretending you’re smashing it when you’re secretly drowning.What we coverWhy confidence gets shaken by team issues, quiet weeks, reviews and judgementThe difference between “faking it” and leading with real foundationsWhy business owners lose confidence when they don’t know their numbersHow systems, boundaries and clarity create calm leadershipWhy brave conversations (and owning your mistakes) build trust fastIn short: confidence isn’t something you magically have. It’s something you build, one clear decision, one hard conversation, and one honest look at your numbers at a time.Timestamps:00:00 Episode Summary02:50 Confidence and Team Dynamics06:58 Handling Judgement and Self Worth11:07 Continuous Learning and Adaptation23:33 External Validation and Self Worth28:02 Living the Day Twice28:29 Financial Planning and Sacrifices29:11 Support Systems and Confidence30:55 Boundaries and Business Decisions36:28 Systems and Procedures37:31 Knowing Your Numbers39:41 Leading with Clarity43:58 Brave Conversations51:02 Building Confidence53:18 Homework for ConfidenceMentioned in this episode:First Align, then Redesign — Live MasterclassIf you’ve been moving from one season to the next without really stopping, this is for you. First Align, then Redesign is a live $99 masterclass for salon owners who want to pause, step out of autopilot, and create a clear, grounded vision for their life and business in 2026. You’ll get the live session, full replay access, and the RE-ALIGN Workbook to guide you through the process. ✨ $99 refunded if you upgrade into a Salon Rising course. Learn more and join here 👇Align Masterclasshttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Growing your salon doesn’t always mean adding more days, more late nights or running yourself into the ground. In this Mini Moment, Sam and Jen break down what actually moves the needle when you want more profit without more exhaustion.This is a practical, honest chat about working smarter not harder. From optimising your appointment book, to charging correctly for the work you’re already doing, to being confident enough to say no to bookings that don’t serve your business.If your diary feels full but your bank account doesn’t, this one will hit home.What we cover:Why optimising your appointment book can unlock thousands without adding hoursThe real cost of underchargingHow treatment menus and client choice remove the awkwardness around retailWhen it’s okay to say no to smaller bookings to protect higher value servicesWhy knowing your hourly number changes everything about how you book clientsThis episode is a reminder that more clients isn’t always the answer. Better systems, clearer pricing and smarter booking decisions are.Timestamps00:00 Introduction to the Podcast00:17 How to Grow Your Salon Without Working More Hours00:37 Optimising Appointment Books01:13 Offering Additional Services03:03 Pricing Strategies for Salon Services03:41 Efficient Booking Practices06:18 Balancing Workload and Client Satisfaction10:30 Final Thoughts and Tipswww.salonrising.comMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

What happens when the babies on hips become teens with attitudes, endless school events and bigger problems…but business still needs you too? In this raw, funny and very real episode, Sam and Jen return to one of the Inner Sanctum’s most loved topics...Motherhood in Business. And dive into what it really looks like when you’re raising kids while running a salon and carrying the mental load of it all.From chaotic mornings and four different school drop offs, to the guilt, the overwhelm, the constant tabs open in our heads and the pressure to do it all… this episode is equal parts cathartic, comforting and hilariously relatable.If you’ve ever felt like you’re doing the school run with one hand and holding your business together with the other, this one is for you.What we coverThe mental load of older kids: bigger ages, bigger stakesWhy business owners need more support than everThe money traps busy mums fall into (and what to look at instead)Systems, hacks and tiny changes that save your sanityHow to find pockets of joy when life feels like “too much”In short, this episode is a love note to every exhausted salon mum doing her best. A reminder that you’re not alone, you’re not losing it, and you’re allowed to choose joy and support over self sacrifice.TimestampsMentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

In this bite-sized chat, Jen is joined by Brayden from Your Salon Support, for a jargon free breakdown of the marketing terms every salon owner thinks they should know… but often doesn’t.From marketing plans to AIO, social strategies to loyalty systems, Bray strips it all back so you know what matters, what you can ignore, and what actually moves the needle depending on whether you’re a solo operator or running a full team. If marketing feels overwhelming or you’ve ever wondered “Do I really need all this?”, this is the episode that finally makes it make sense.What we coverWhat a marketing plan actually is (and why it’s the foundation of everything)How a social media plan differs — and why it should never exist in a vacuumWhy EDMs (email direct marketing) are the most underrated sales tool in the industryThe rise of AIO and how ChatGPT is literally recommending salonsThe non-negotiables for solos vs. small salons vs. larger teamsIf you’ve been feeling lost in the marketing maze, this Mini Moment is your permission slip to simplify, streamline and get strategic. Let’s make tech (and marketing) sexy, one clear plan at a time.Timestamps00:00 Introduction to Marketing Terminology00:40 Understanding Marketing Plans01:30 Crafting Effective Copy05:02 Social Media Strategies05:50 Email Direct Marketing (EDM)08:57 The Importance of a Website11:31 Artificial Intelligence Optimisation (AIO)14:57 Tailoring Strategies for Solo Operators and Salons16:09 Conclusion and Final ThoughtsMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What a year!!In this raw, honest, and surprisingly uplifting episode, Sam and Jen sit down to unpack the real 2025. The chaos, the curveballs, the court battles, the soaring rent, the unexpected grief, the kids’ schedules, the moments of magic, and the beautiful anchor that their salons have become.From navigating explosive life seasons to rediscovering joy in small team culture, this conversation is a reminder that you can rebuild, recalibrate and keep rising, even when life feels loud.They talk through what changed, what surprised them, what hurt, and what healed and why joy, rest, and the power of a mighty small team have reshaped the way they’ll run life and business in 2025. If you’ve had a year that stretched you, softened you or forced you to pivot, this episode will feel like a deep breath and a moment of being seen.What we coverThe lease shock, the pivot plans and choosing a smaller, stronger teamCourt battles, grief, overwhelm and learning to protect your peaceWhy joy (not hustle) is the new KPI for 2026The value of unplugging, resetting, and building in space before burnout hitsLetting go of control, embracing change and finding your anchor in the chaosThis is a conversation about the year that shaped us and the clarity, courage and joy we’re taking forward.Timestamps:00:00 Episode Summary02:08 Christmas Preparations and Traditions04:04 Balancing Business and Personal Life09:10 Lease Challenges and Business Adaptations16:22 Navigating Legal Battles and Personal Struggles24:02 Reflecting on a Year in Business24:39 Embracing the Power of Saying Yes25:40 The Importance of Taking Time Off27:17 Overcoming Overwhelm and Finding Balance28:24 Creating Joyful Memories with Family29:42 The Need for Personal Space and Self Care32:22 Pivoting in Life and Business41:11 Setting Goals and Embracing Uncertainty46:24 Final Reflections and Looking AheadMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What’s really working for salons right now...and what isn’t?In this Mini Moment, Jen sits down with Jeanette from Salon First to unpack findings from her Business Success 2025 Survey, which gathered insights from over 200 salon owners across Australia. The results reveal what’s changing, what’s staying the same, and where salon owners should really be focusing their energy this year.From retention struggles to menu simplification and the rise of lash, brow and skin services, this chat cuts through the noise to highlight what’s actually moving the needle in 2025.💡 What we cover:The biggest shifts salons are making this yearWhy retention matters more than reachHow to simplify your service menu for profitWhat 200 salons said about memberships and growthWhy listening to clients still trumps every trendA grounded reminder that success in 2025 isn’t about doing more, it’s about doing what works, and doing it well.Special thanks to Jeanette McConville from Salon First@salonfirsthttps://www.salonfirst.com.au/Timestamps00:00 Introduction00:52 Discussing the Feedback Survey03:16 Key Takeaways from the Survey08:15 Trends and Profitable ServicesMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What happens when life forces you to do the hard thing and you come out steadier, wiser, and more at peace with who you are?In this raw and generous conversation, Alex Fuchs — APAC Colour Master for KEVIN.MURPHY and owner of Fuchs Hair in Sydney, opens up about army bunkers, resilience, court battles, leadership wobbles, and the journey back to a client first salon he truly loves.We go deep on identity, pressure, growing a career and a family at the same time, and the quiet power of being seen in the chair. Timestamps00:00 Episode Summary01:22 Podcast Introduction and Guest Welcome02:42 Reconnecting with Alex03:26 Alex's Career Journey18:14 The Army Experience27:56 Life in Australia38:52 Oversharing and Its Consequences39:19 Support from the Salon Team39:34 Court Rulings and Emotional Impact40:00 Balancing Personal and Professional Life41:00 Leadership Challenges in the Salon42:27 Reflections on Salon Management44:52 Client Connections and Authenticity46:41 The Importance of Client Experience01:00:47 Social Media and Young Hairdressers01:02:35 Adapting and Evolving in the Industry01:06:29 Final Thoughts and ReflectionsIf you’ve ever felt like the wheels were coming off behind the scenes, this one will feel like a deep breath and a hand squeeze.💡 What we cover:The mirror moment that became Alex’s turning pointResilience lessons from compulsory service to courtroom stressLosing team, finding culture, and leading without people pleasingSmaller team, better profit, and falling back in love with clientsSocials as one pillar and putting client experience back at the centreIf this episode made you feel seen, hit subscribe and share it with a salon friend who needs it today.Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What if the secret to stronger, thicker, and more beautiful hair starts where you least expect it...your scalp?In this Mini Moment. Samara and Jen are joined again by the amazing Monique McMahon. Owner of Que Colour and MCM Beauty, to talk about the growing movement that’s redefining the beauty industry: scalp care. Fresh from her US masterclass tour and the global launch of the Christophe Robin Fortifying Range, Monique shares what’s driving the shift from styling to scalp science and how salon owners can lead the conversation.💡 In this episode, you’ll hear:Why scalp health is the new frontier in haircareThe truth about stress, slick backs, and hair lossWhat makes the Christophe Robin Fortifying Range so powerfulHow to guide clients through their own hair health journeySimple tools and habits for stronger, healthier hairThis isn’t just about great hair, it’s about transforming the way we care for it, from root to tip.Featured Product: Christophe Robin Fortifying RangeThe Christophe Robin Fortifying Range strengthens and revitalises weakened hair, helping reduce hair fall caused by breakage by up to five times after just one use. Infused with amaranth peptides, it leaves hair visibly stronger, fuller, and more resilient.👉 Explore the range hereTimestamps00:00 Introduction and Special Guest Announcement01:00 Monique's US Masterclass Tour01:54 Hair Loss and Scalp Health Discussion03:02 Christophe Robin Fortifying Range10:40 Tips for Discussing Hair Loss with Clients14:20 Wrapping UpMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

What happens when a tech minded gamer swaps code for colour and decides to make salon tech & marketing sexy?In this episode in the Inner Sanctum, we sit down with Brayden, founder of Your Salon Support and host of the podcast talk show, Can We Go Live, to unpack how salon owners can make tech and marketing feel sexy, simple, and smart again.Brayden shares his journey from the video game industry to the hair and beauty world, building systems that help salon owners move beyond the “post and hope” marketing mindset. We dive into the thinking behind his YSS Loyalty platform and how it’s reshaping the way salons connect with their clients, building real loyalty without relying on discounts.You’ll also hear how to turn memberships into recurring revenue, why your email list might be your most underused asset, and how small tech shifts can make a big impact on client retention, consistency, and growth.What We CoverThe 4 pillars of salon marketing Loyalty that lives on your client’s phone (and why it works)How to make memberships make sense for hairFilling last minute gaps without cheapening your brandThe one marketing tool you need to turn on todayThis isn’t just a conversation about marketing systems, it’s a wake up call that the future of your salon is already in your hands.Timestamps00:00 Episode Summary 02:42 Journey from Video Games to Salon Support 04:30 Building a Business in Salon Support 07:42 Marketing Strategies and Diversification 15:44 Loyalty and Membership Programs 25:00 Understanding Your Audience 25:15 Effective Use of Availability 25:59 Rebooking Strategies 26:37 Innovative Commission Tracking 27:44 Building Loyalty Without Cheapening 28:31 Integrating with Modern Software 31:39 Making Tech Sexy in the Salon Industry 35:09 Remote Team Dynamics 41:39 Expanding Globally 45:17 The Importance of Email Marketing 46:47 Conclusion and Final Thoughts 🎁 Special Gift from Brayden:Brayden is offering Salon Rising: The Podcast listeners a 3 month free YSS Loyalty subscription. Designed to help you elevate client connection and loyalty in your salon.To unlock, use the referral code SALON RISING via yssloyalty.com/contactMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Culture is the heartbeat of your salon, but it needs constant attention to stay strong.In this episode, Samara and Jen give a behind the scenes look at the Culture Reset Masterclass, where they’ll unpack what it really takes to build a team culture that’s calm, connected, and accountable.They share personal lessons from years of leadership, the moments that worked, the ones that didn’t, and the game changing mindset shifts that transformed how they lead their teams.💡 In this episode, you’ll hear:What the Culture Reset Masterclass will cover (and why it’s so needed right now)The one culture mistake most salon owners makeHow to rebuild trust and motivation in your teamReal talk on boundaries, burnout, and brave conversationsWhy this reset could change your 2026If you’ve been feeling off balance with your team, unsure how to reconnect, or just need a fresh start for the year ahead, this masterclass is your moment.Timestamps00:00 Introduction and Greetings00:24 Diving into Culture00:59 Masterclass Insights and Reflections05:00 Team Dynamics and Values07:30 Practical Tips for Team Meetings08:20 Upcoming Culture Masterclass DetailsMentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 It’s Time to Reset, Realign, and Feel Good in Business AgainOn October 29th, join Samara LIVE inside The Culture Reset Masterclass.If your salon or solo business has been feeling a little off, this 90 minute session is your space to pause, reflect, and realign. You’ll reconnect with your purpose, clarify your values, and set boundaries that protect your energy, so you can step into the new year feeling grounded, clear, and inspired.Alongside the session, you’ll also receive your own Culture Reset Plan a practical guide you can use with your team or by yourself to turn reflection into action and keep your culture strong all year round.✨ 90-Minute Live Masterclass ✨ Includes your own Culture Reset Plan ✨ For salon owners and solo operators ✨ Recording included 💸 Save 5% with code POD5 at checkoutClick below to Join Now 👇Culture Masterclass

What happens when you press play on your very first podcast episode two years later?In this special episode, Samara and Jen go back to where it all began. Episode 1 of Salon Rising: The Podcast. What started as two best friends sharing insights about business, life, and salon ownership has since grown into a platform of connection, community, and real conversations.Listening back, some things made us cringe, but what stood out most was how much has changed, in business, in life, and in who we are today.We revisit the lessons, the laughs, and the raw truths of that first conversation, and share how our purpose has evolved, what’s stayed the same, and why this podcast still lights us up.💡 In this episode, you’ll hear:The biggest shifts in our lives and businesses since Episode 1How our philosophies on business and life have evolvedThe power of speaking from scars, not woundsWhy community, connection, and storytelling are still at the heart of Salon RisingWhat we’ve learned about impact, growth, and building a life (not just a business)This isn’t just a reintroduction, it’s proof that growth is constant, change is inevitable, and your story will always keep unfolding.Timestamps:00:00 Introduction: The Purpose of Salon Rising01:46 Reflecting on the First Episode02:01 Reintroducing Ourselves02:16 Jen's Journey and Identity04:16 Sam's Journey and Identity06:40 The Evolution of Our Podcast10:05 Navigating Personal and Professional Challenges13:15 The Impact of Sharing Stories20:28 The Purpose Behind the Podcast21:24 Reflecting on Personal Growth22:03 Unexpected Podcast Journey23:25 Transformative Conversations24:52 Purpose and Impact26:47 Creating a Supportive Community30:28 Balancing Business and Life33:30 Gratitude and Perspective38:32 Invitation to Share Stories39:17 Conclusion and GratitudeMentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Choosing a colour brand isn’t just about tubes of tint, it’s one of the biggest financial and cultural decisions you’ll make as a salon owner. In this mini moment, Jen sits down with the incredible Monique McMahon, salon owner and Wella Colour Ambassador, to unpack how to make the right choice for your business and your team.Monique shares why opportunities should be at the top of your list, how to negotiate with brands, and what she looks for to ensure her team thrives in and out of the salon.💡 In this episode, you’ll learn:Why your colour brand choice is about more than costThe opportunities top brands can offer your team (education, Fashion Week, editorial, social media)The two non negotiable questions to ask when choosing a brandHow to align your salon values with the right partnerWhy “don’t ask, don’t get” is the motto for negotiating with colour companiesIf you’ve ever felt overwhelmed by the sea of colour brands, this chat will give you clarity, confidence, and the courage to ask for what you and your team really need.Timestamps00:00 Introducing Monique McMahon00:33 Choosing the Right Colour Brand01:45 Opportunities with Colour Brands03:09 The Importance of Asking for Opportunities07:45 Monique's Role and Experience09:40 Tips for Salon OwnersMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What does true success in the beauty industry look like? And how do you stay authentic while building it?In this inspiring episode, Jen sits down with Jeanette, General Manager of Beauty Wholesaler, Salon First, who has spent 27 years growing, adapting, and thriving alongside the ever changing beauty industry.From the days of “Back Scratches” in 1989 to leading one of Australia’s most trusted distributors today, Jeanette shares the lessons that only time, resilience, and authenticity can teach.💡 In this episode, you’ll learn:Why authenticity is the foundation of long-term successHow the beauty industry has evolved over nearly three decadesLessons in leadership, team culture, and staying adaptableThe real numbers every salon owner needs to know (and why numbers don’t lie)Why niching down and knowing your value will always winThis conversation is packed with wisdom, perspective, and practical advice for salon owners who want to grow not just a business, but a career built on authenticity.Special thanks to Jeanette McConville from Salon First@salonfirsthttps://www.salonfirst.com.au/Timestamps00:00 Episode Summary01:03 Welcome to the Inner Sanctum05:17 Trends in the Beauty Industry06:01 The Rise of Lash and Brow Services06:28 Skin Care Innovations14:52 Navigating Business Challenges24:05 Digital Transformation in Beauty26:59 Industry Experience and Consistency27:42 Digital Growth and Social Proof29:05 Partnerships and Collaborations32:11 Niche Markets and Community Building35:11 Balancing Work and Personal Life37:36 The Importance of Numbers41:22 Choosing the Right Partnerships46:04 Trade Shows and Industry Events53:03 Final Thoughts and TakeawaysMentioned in this episode:Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What if you built your salon around the life you actually want? Not what others expect.In this Mini Moment, Samara, Jen, and Taryn from Brow Substance dive into the powerful (and often overlooked) question: What do you really want your business and life to look like?From the pressure to “progress” into salon ownership, to the reality of balancing family, staff, and clients, this episode explores why success doesn’t always mean bigger. Sometimes the most powerful move is choosing a path that aligns with your values, your energy, and the season of life you’re in.💡 In this episode, you’ll hear:How to map out what you want your life (and mornings, weekends, and energy) to look likeWhy salon ownership isn’t the only definition of growth or successThe trade offs of scaling vs. staying lean, and how to know which is right for youTwo different but equally purposeful paths from Taryn and JenWhy purpose driven decisions build stronger businesses and happier livesThis is your reminder to pause, reflect, and choose a business model that fuels your life, not drains it.Timestamps00:00 Introduction01:18 Personal Experiences and Reflections03:09 Balancing Business and Personal Life03:58 Deciding on Business Expansion07:03 Supporting Young People in the Industry14:20 Final Thoughts and AdviceMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What actually makes teams high performing (and salons sustainable)? Leadership & culture coach Emma Campbell joins Samara to unpack why a sense of safety and purpose at work is the secret to performance, profit, and long term team loyalty. Together, they explore how salon owners can step out of the bottleneck, empower their teams, and create a culture where people feel supported to bring their best selves to work. Expect honest conversation, practical strategies, and some “aha” moments about what really drives engagement.💡 In this episode, you’ll learn:Why team culture rooted in safety creates performance and profitHow to share financials without overwhelming your teamWhat to let go of (and delegate) so you’re not running on fumesWhat psychological safety is and why it’s the secret to high performing teamsHow to balance purpose and profit without guiltPractical tools for checking in on your culture and your own energyThis isn’t about buzzwords or business fads. It’s about building a salon culture where people feel safe, inspired, and motivated and where you as the owner don’t burn out in the process.Also mentioned in the episode:Take Emma's Phycological Safety quiz - HEREHERE is Emma's podcast episode on Phycological SafetyTimestamps00:00 Episode Summary01:49 Meet Emma Campbell: Leadership and Culture Guru04:22 Emma's Journey: From Small Town to Corporate Life08:00 Discovering Purpose-Driven Business09:24 The Importance of Purpose in Business17:24 Balancing Business and Personal Life23:25 Dealing with Pre-Teen Anxiety25:18 Navigating Big Emotions27:37 Seeking Support and Therapy36:18 The Importance of Psychological Safety40:36 Final Thoughts and ResourcesMentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What happens when you need to step away from your salon, for a holiday, maternity leave, or even an unexpected 10 months...and you still want the business to thrive?In this Mini Moment, Samara sits down with Brodie from Smooth Hair to unpack how she set her salon up to run without her. From building trust in a manager, to breaking down the numbers, to avoiding money sitting idle in stock, Brodie shares the real steps that kept her salon financially sound and her team motivated while she was away.💡 How to Handle It Without Losing Momentum:Why financial transparency (done right) empowers your teamThe simple way to break targets into achievable numbersHow to set your manager up for success and why bonuses matterSmart ordering strategies that protect cash flowThe balance between culture, accountability, and freedomWhether you’re planning leave, dreaming of an extended holiday, or just want your salon to be less dependent on you, this conversation shows it is possible.Timestamps00:00 Introduction to Salon Rising Podcast00:18 Setting Up Your Salon for Success00:51 The Importance of Trusting Your Manager02:04 Financial Transparency with Your Team04:11 Breaking Down Financial Goals05:40 Efficient Ordering and Inventory Management08:00 Empowering Your Team and Manager09:45 Conclusion and Final ThoughtsMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What does success look like when you’ve been in beauty for 22+ years...and still love it?In this episode, Samara and Jen sit down with Taryn from Brow Substance to unpack reinvention, pricing with confidence, and building a business that serves your life (not the other way around).From Yellow Pages days to TikTok, from home studio to shared clinic space, Taryn shares the mindset and money shifts that kept her passionate and profitable. Expect straight talk on bottom dollar vs profit, charging without guilt, posting availabilities (yes, you should), and designing a business around motherhood, sport schedules, and real life.You’ll learn:How to price without guilt (and why “bottom dollar” is not the goal)The reinvention mindset: niching, un-niching, and staying relevantPosting availabilities without looking “quiet” (and why it works)Spreadsheets, tax, and paying yourself first (hello, bonuses)Superannuation for women in business and why future you needs itChoosing growth or simplicity: ego vs the life you actually wantThis one’s practical, honest, and wildly freeing.Timestamps00:00 Episode Summary03:11 Guest Introduction: Taryn from Brow Substance 04:03 Taryn's Journey in the Beauty Industry 04:59 Adapting to Industry Changes 05:50 Social Media Evolution 10:35 Financial Realities and Business Strategies 13:21 Personal Growth and Business Insights 15:49 The Importance of Continuous Learning 33:27 Setting Financial Goals and Bonuses 35:29 Weekly Planning and Assessments 36:01 Content Creation and Marketing Strategies 36:38 Importance of Goals and Motivation 41:17 Debate on Posting Availabilities 47:28 Balancing Business and Personal Life 48:48 Evaluating Business Decisions 01:04:15 Financial Planning and Superannuation 01:06:24 Conclusion and Reflections Mentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

Sick leave is never easy to manage. But how you handle it says more about your salon culture than you might think.In this Mini Moment, Samara and Jen unpack how to handle sick leave without burning out your team. From setting boundaries with staff, to managing client expectations, to recognising when sick leave is really a sign of deeper cultural issues, they share lessons every salon owner can use.💡 In this episode, you’ll learn:How to handle sick leave without burning out your teamWhy sick leave can reflect the health of your cultureThe boundaries that make sick days easier to manageWhy supporting staff well encourages loyalty How to manage client reschedules with care and clarityThis isn’t just about staff being “off”, it’s about creating a salon culture where your team feels supported, your clients feel respected, and your business stays steady no matter what.Timestamps00:00 Introduction and Greetings01:01 Discussing Sick Leave01:06 Personal Experiences with Sick Leave02:57 Impact of Sick Leave on Business04:51 Handling Sick Leave Effectively08:46 Final Thoughts on Sick Leave12:20 Conclusion and FarewellMentioned in this episode:https://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What happens when life throws you the unimaginable and you’re still responsible for a business and a team?In this raw and deeply moving episode, Samara sits down with Brodie, owner of Smooth Hair in Alstonville, who opens up about the most challenging year of her life.What began as a five week family holiday turned into a nine month stay in Perth after her 2 year old daughter was diagnosed with leukemia. From that moment, Brodie was thrust into balancing motherhood, cancer, and running a salon from 4,000km away.She shares how she kept her business not just afloat, but thriving. The loyalty and dedication of her team, and the perspective shifts that have transformed how she leads.💡 In this episode, you’ll hear:How Brodie's salon stayed afloat while she was away for nearly a yearThe raw reality of parenting a child through chemotherapyLessons in leadership, loyalty, and letting goThe importance of building a business with deep roots and real relationshipsThis is more than a business conversation, it’s a powerful story of resilience, perspective, and the strength it takes to lead in your hardest season.Timestamps00:00 Episode Summary 01:27 Meet Brody from Smooth Hair 02:20 The Journey to Smooth Hair 07:12 Building a Supportive Salon Family 12:52 The Decision to Move to Perth 15:10 Maxie's Health Crisis 19:50 Facing Leukemia: A Mother's Perspective 24:05 Navigating Business and Personal Challenges 28:10 The Struggles of Parenting a Sick Child 29:01 Finding Community in Unexpected Places 30:31 Returning Home and Resuming Normalcy 33:00 Balancing Work and Personal Life 37:28 A Surprise Engagement 38:44 Expecting a New Baby 42:16 Managing a Business Through Personal Challenges 48:17 The Importance of Support and Resilience 52:20 Final Thoughts and Gratitude Mentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

In this powerful Mini Moment, Nicki from Salon Purpose returns to talk about the early lessons that helped her grow from a solo operator into the leader of a 19 staff salon.If you're still doing everything yourself, from stock to scheduling to xero, this one’s for you. Nicki shares how she finally got out of her own way, why hiring a bookkeeper was her first move, and how letting go of perfection created space for business growth and personal freedom.💡 What You’ll LearnHow to delegate with intention The power of hiring before you're readySystems that support freedom, not just structureWhy you must know how to do the task before offloading itHow letting go of control opens the door to real growthYou’ll hear honest insights about control, burnout, systems, and self worth. It’s the kind of advice you wish you had when you started, and might still need to hear today.Timestamps00:00 Introduction to the Inner Sanctum00:22 Starting Out: Nicki's Journey03:00The Importance of Delegation05:00 Balancing Personal and Professional Life06:50 Practical Tips for Salon Management11:05 Empowering Your Team12:00 Conclusion and Final ThoughtsMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

This week in the Inner Sanctum, we welcome back the incredible Monique McMahon, owner of Que Colour and global ambassador for Christophe Robin. In this heartfelt and honest episode, Monique shares how small shifts in efficiency have transformed her business. Why profitability doesn’t always mean having more staff. And the personal changes that are fuelling her success.From cutting out coffee and alcohol to scaling her team with intention, Monique reveals the behind the scenes strategies that are keeping her salon thriving. All while preparing for a major US tour. Expect candid conversations about rebooking rates, cutting costs without cutting corners, the role of presence in leadership, and why Google Reviews are more powerful than you think.💡 What you’ll learn:How fewer staff can sometimes mean higher profitsSmart ways to boost salon efficiency without sacrificing client careWhy presence matters as much as skill in building client loyaltyThe truth about social media (and why you don’t have to do it)How small personal changes can ripple into massive business successTimestamps00:00 Episode Summary02:31 Team Dynamics and Business Challenges 04:33 Efficiency and Business Operations 22:07 Client Experience and Rebooking Strategies 23:01 The Importance of Presence and Confidence 34:22 Training Framework and Social Media 35:48 Balancing Social Media and Business 40:30 Google Reviews and Client Engagement 44:00 Team Meetings and Delegation 51:10 Lifestyle Changes and Business Efficiency 51:58 Innovative Hair Products 59:38 Future Plans and Ambitions 1:04:45 Conclusion and Final Thoughts ✨ Whether you’re a salon owner, solo operator, or stylist ready to level up, this conversation with Monique will leave you inspired and ready to take action.Level up your balayage with Q WrapDiscover how Q Wrap from MCM Beauty is transforming colour services with precision, speed and flawless results. Created with colour expert Monique McMahon, Q Wrap is the professional film every stylist needs.💡 Get 20% off your Q Wrap order with code SR20 today - Q Wrap Mentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Thinking about hiring your first team member...but feeling the fear? You’re not alone.In this honest and practical Mini Moment, Samara and Jen break down the real emotions and strategy behind that first hire.From burnout and back to back days on the floor, to making space for growth, they share the personal and financial checkpoints every salon owner should consider. The girls discuss their own hiring journey. From deciding whether they could afford it, to crafting the right SEEK ad, navigating friend networks, and trusting their gut in interviews.If you’re exhausted, overbooked, or dreaming of building something bigger, this mini moment gives you the insight (and encouragement) to take your next brave step.🎧 Listen now to learn:How to know when you’re really ready to hireWhat your first staff member should bring to the tableSmart ways to test fit without committing fastHow to write job ads that attract the right peopleWhy the vibe matters more than the resumeTimestamps00:00 Introduction 00:11 The Journey to Hiring 01:24 Financial Considerations Before Hiring 01:58 First Hire Experience 03:26 Handling Quiet Weeks 08:13 The Hiring Process 10:12 Navigating Confidentiality 13:54 Trial Periods 16:06 Conclusion and Final Thoughts 💛 A HUGE Thank You to Our Mini Moment Sponsors - TimelyWe’ve partnered with Timely to bring you something special:New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons—helping you manage bookings, clients, staff, and more with ease.🛍️ Head to Timely and use the code SALONRISING at checkout to claim the offer.Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

What if your salon could be known for more than just great hair? In this heart filled episode, we sit down with Nicki from Salon Purpose. A salon owner who built her entire business model around kindness, integrity and impact.From starting in a 15 square metre backyard salon to leading a 19 staff team and raising over $100,000 through her “With Love” campaign, Nicki shares how purpose has shaped every decision she's made. And why that purpose is her biggest accountability.She opens up about the fears she had around numbers, how she only works one day a week on the floor, and why your legacy isn’t built in the big moments, but in the small ones. Whether you’re solo or managing a team, this episode will inspire you to lead with your heart, without losing sight of the numbers.💡 What you'll learn:How to lead a values-driven salon without burning outWhat profit-for-purpose actually looks like in actionWays to embed generosity into your business from day oneSmart systems for training and team managementHow to create a connected team culture, even with 19 staff⏱ Episode Timestamps00:00 Episode Summary02:34 Nicki's Journey to Salon Purpose 04:50 Building a Purpose Driven Salon 07:11 From Home Salon to Expanding Business 11:25 Creating a Community Focused Salon 19:51 Managing a Growing Team 29:22 The With Love Campaign and Giving Back 32:57 Overcoming Personal Challenges to Start a Business 33:23 The Importance of Knowing Your Numbers 34:27 Financial Security and Purpose Driven Profit 35:09 Training and Team Management 40:18 Generosity Beyond Finances 49:38 Building a Supportive Work Culture 54:29 Final Thoughts on Generosity and Business This isn’t just a salon story, it’s a blueprint for building a business that changes lives. Press play now and get inspired to lead with purpose.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇TimelyTimely

Ever feel guilty for stepping away from the salon floor to work on your business? You’re not alone.In this Mini Moment, Jen is joined by Sherri to unpack why taking time off the tools isn’t just okay, it’s essential. They share real talk about charging your worth, tracking every dollar, staying inspired, and avoiding the burnout spiral so many salon owners fall into.🎧 Listen now to learn:Why working smarter beats working harder every timeThe hidden costs draining your profits (and how to fix it)The burnout signs you’re ignoring right nowHow to create space for creativity and growthSimple systems to make business life feel easierTimestamps00:00 Introduction and Greetings 00:49 Working Smarter, Not Harder 01:59 Tracking Costs and Managing Stock 05:01 Financial Hacks and Spending Wisely 08:11 Social Media and Creative Processes 14:47 Avoiding Burnout and Self-Care Tips 20:14 Conclusion and Final ThoughtsStep away from the chair, breathe, and remember: building your dream business takes more than just doing clients. You’ve got this ❤️💛 A HUGE Thank You to Our Mini Moment Sponsors - TimelyWe’ve partnered with Timely to bring you something special:New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons—helping you manage bookings, clients, staff, and more with ease.🛍️ Head to Timely and use the code SALONRISING at checkout to claim the offer.Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com

Ever felt trapped by the very business you built? In this powerful episode, Ashlin from The Elk Collective shares why she walked away from her 10 staff salon to build a thriving home based business aligned with her life and purpose.She opens up about the burnout of running a big team, the pressure to look “successful,” and how coming back to her why transformed her work, family life, and finances. If you’ve ever wondered if there’s another way to do business, this conversation will give you courage.🎧 Listen now to learn:Why bigger isn’t always better in businessHow to redefine success on your own termsPractical financial tips for salon ownersThe mindset shifts that brought her peace and joy again👉 Tap play to feel inspired to build a business that works for you.00:00 Episode Summary 01:41 Welcome to the Inner Sanctum 03:13 Ashlin's Journey: From Home Salon to Elk Collective 05:23 The Challenges of Managing a Growing Team 08:00 Rebranding and Returning Home 11:34 Balancing Business and Family 21:54 Financial Realities and Mental Health 34:20 The Transition to a Home Based Salon 40:50 Creating a Balanced Work Environment 41:10 The Role of Key Team Members 47:10 Delegation and Team Dynamics 49:46 Financial Lessons and Strategies 52:14 Planning for Financial Stability 1:06:52 The Importance of Future Planning 1:08:59 Overcoming Industry Challenges 1:13:44 Final Thoughts and Encouragement Mentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Going solo doesn’t mean going it alone.In this Mini Moment, Jen is joined by Sherri from Timely to unpack what really happens behind the scenes of solo businesses. From the emotional weight of doing it all, to the turning point most business owners hit at 18 months, they explore the silent struggles and simple shifts that can make solo life feel less… solo.💬 Inside:Why “solo” doesn’t mean unsupported (and what to call it instead)The cheer squad exercise that changes everythingWhat no one tells you about client data, systems & automationLearning fatigue, mindset overload & how to take your power backWhether you're just starting out or deep in the juggle, this episode will remind you that support is a strategy—and success doesn't have to be lonely.🎧 Press play for the pep talk every solo business owner needs.00:00 Introduction to Mini Moments 00:46 The Sole Trader Journey 01:39 Building a Support System 06:52 Financial Realities and Growth 10:26 Learning and Overwhelm 12:58 Importance of Systems and Automation 16:13 Client Data and Communication 17:21 Conclusion and Takeaways 💛 A HUGE Thank You to Our Mini Moment Sponsors - TimelyWe’ve partnered with Timely to bring you something special:New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons—helping you manage bookings, clients, staff, and more with ease.🛍️ Head to Timely and use the code SALONRISING at checkout to claim the offer.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Ever felt knocked flat by burnout, public criticism, or self doubt? In this raw and honest chat, Kelly Christie, aka The Skin Queen and also owner of The Facial Bar on the Gold Coast, joins Samara and Jen to share the unfiltered truth behind building two successful businesses. From the realities of online hate to the behind the scenes lessons of leadership, resilience, and growth. This episode is packed with wisdom for every beauty business owner.💬 Inside:The hardest lessons of leadership, staff culture, and finding her styleHow public criticism almost broke her (and what helped her rebuild)Balancing multiple businesses while protecting her mental healthThe mindset shifts that helped her step into her powerWhat she’s doing differently now to create thriving teams and successIf you’ve ever wondered how to stay strong and grow through the toughest seasons of business—this one will light you up.🎧 Hit play to feel seen, supported, and inspired to rise through it all.00:00 Episode Disclaimer02:44 Navigating Client Cancellations 04:52 Guest Introduction: Kelly, the Skin Queen 05:59 Kelly's Journey to Becoming Skin Queen 08:38 Challenges of Running a Salon 12:38 The Importance of Leadership in Business 15:29 Maintaining Team Morale and Culture 24:21 The Emotional Impact of Leadership 36:31 Rebuilding and Finding Flow 40:36 Facing Industry Backlash 41:34 Dealing with Online Criticism 43:49 Mental Health Struggles 45:19 Finding Strength and Purpose 47:22 Rebuilding and Moving Forward 54:34 Business Growth and Future Plans 1:09:18 Final Thoughts and Reflections Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.comTimely

Ever juggled clients, kids, and business—and felt like you were barely holding it together?In this honest and heart filled episode, Samara and Jen dive deep into the real talk so many women in business crave. From the early solo days to salon ownership, they unpack the guilt, the financial faceplants, and the little wins that make it all worth it.💬 Inside:The truth about mum guilt (and why it never fully goes away)What they wish they’d done differently with moneyWhy burnout nearly broke them—and how they came back strongerThe mindset shifts that helped them grow as leaders and womenIf you've ever thought “is it just me?”—this one’s for you.🎧 Hit play to feel seen, heard, and supported. You’re not alone.What we cover:00:00 Introduction and Authenticity 00:09 Burnout and Purpose 00:44 Reflecting on Life Choices 00:59 Podcast Promotion 01:38 Casual Catch-Up 02:13 Business Insights and Advice 16:22 Motherhood and Business 21:37 Balancing Family and Outsourcing 22:25 Dealing with Mom Guilt 25:06 Setting Boundaries for Work-Life Balance 26:24 Leadership and Team Management 33:00 Financial Lessons and Wins 36:18 Reflecting on Personal and Professional Growth 40:03 Biggest Cheerleaders and Final Thoughts Mentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What’s it really like to run a salon with your best friend?In this episode, we sit down with Tiff & Phoebe—co-owners of Blond Therapy. A values led salon in a small Queensland town, to unpack the real behind the scenes of co-owning a salon.From splitting roles without resentment, to managing finances and raising families on different timelines (four kids vs. no kids), they share the honest highs and hard-earned lessons of building a brand together. Without burning out or blowing up their friendship.💬 We talk about:Why aligned values matter more than business plansHow they divide responsibilities (without the drama)What they won’t compromise on as they grow Blond TherapyNavigating different life stages and expectations as partnersWhether you’re dreaming of opening a salon with your bestie, or already deep in the trenches, this episode is full of insights, connection, and real talk on salon partnerships that work.🎧 Listen now to hear the truth behind Blond Therapy’s success.💌 Subscribe if this podcast has ever made you feel seen, supported, or slightly less alone.00:00 Episode Summary 02:16 Introducing the Tiff & Phoebe 03:39 The Journey to Co-Ownership 09:22 Creating a Unique Salon Experience 24:42 Balancing Personal and Professional Lives 32:45 Navigating Financial and Operational Challenges 38:28 Rising Overheads and Business Longevity 39:04 The Taxation Challenge 39:29 Finding the Right Accountant 40:02 The Reality of Running a Salon 40:48 Hiring Staff: Challenges and Successes 42:27 Training and Integrating New Staff 45:41 Building a Supportive Work Environment 51:04 Choosing the Right Product Partner 1:03:49 The Importance of Community and Support 1:09:33 Final Thoughts and Reflections Mentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMTimely

What if the anxiety you feel isn’t just in your mind, but stored in your body?In this episode, we go deep with Sherri from Connected Being Co as she shares how nervous system healing and breathwork can help you regulate your stress. Process trauma, and show up in your life with more calm, clarity, and connection.We talk about everything from breathwork myths and burnout recovery to ex-prisoner rehabilitation and parenting in the age of emotional awareness. Whether you’re a business owner, a parent, or just someone who finds themselves overwhelmed and exhausted, this one’s for you.💥 Big lessons?Why your anxiety might actually be fear in disguiseHow breathwork creates “safe stress” that makes you more resilientThe real link between childhood trauma and autoimmune diseaseHow checking in with your breath can change your day (and your life)This episode isn’t just about wellness, it’s a wake up call. You’ll walk away with practical ways to tap into your breath, rewire your stress response, and start healing what’s beneath the surface.🎧 Listen now for a warm, wise, and wildly honest conversation about nervous system health, self awareness, and taking responsibility for how you move through the world.💌 Don’t forget to subscribe if this podcast has helped you feel seen, soothed, or a little more whole.00:00 Episode Summary 03:22 Understanding the Nervous System 03:58 Impact of Childhood Trauma 05:44 Breathwork as a Healing Tool 06:50 Daily Breathwork Practices 10:05 Safe Stress and Nervous System Regulation 13:46 Breathwork Techniques and Applications 20:30 Breathwork for Sleep and Relaxation 32:42 Working with Ex-Prisoners 36:10 Building Trust Through Breath Work 37:05 Meditation and Future Self Visualization 37:46 Challenges After Prison 38:16 Dedication and Support Among Men 40:33 The Role of Women in Men's Healing 53:12 Understanding and Managing Anxiety 59:43 The Science and Practice of Breath Work 1:06:50 Final Thoughts on Breath Work and Healing Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇TimelyTimely

What does it really mean to command a room, without being the loudest in it?In this magnetic episode, we sit down with Tiana Baxter, a powerhouse in business and personal transformation, to explore the kind of leadership that begins behind the scenes.From corporate boardrooms to building multiple million dollar businesses, Tiana opens up about reinventing herself, integrating faith, and learning how to lead from deep integrity, even when the spotlight fades.We talk body language, energy, influence, and the truth about what makes someone truly magnetic. And we go into marriage shifts, motherhood, losing and finding your voice again, and why silence can sometimes be your most powerful strategy.💥 Big lessons? • Influence starts with how you lead yourself • Why your identity must match your next level • How to spot when you’re burnt out, or just overwhelmed • What quiet power really looks like in relationships and businessWhether you're in hustle mode or quietly rebuilding, Tiana’s story will shift how you think about leadership, self worth, and what it takes to rise with purpose.🎧 Listen now for a grounding, insight packed, and fiercely honest episode that will change how you show up.💌 Don’t forget to subscribe if this podcast has ever made you laugh, cry, think, or helped you feel more powerful in your own skin.00:00 Episode Summary 01:41 Introduction to the Podcast 02:52 Meet Tiana Baxter 04:23 Tiana's Journey and Insights 05:35 The Evolution of Leadership 08:05 Navigating Business Growth and Challenges 13:31 The Role of Integrity in Leadership 14:42 Balancing Personal and Professional Growth 29:32 Expanding Capacity and Self Care 32:19 The Hustle and Overwhelm 33:16 Balancing Passion and Burnout 36:41 Rebranding and Finding Purpose 40:59 Navigating Personal and Professional Growth 47:38 Leadership and Self-Responsibility 53:24 Faith and Personal Evolution 1:02:23 Foundations of Personal Development 1:02:42 Principles of Marriage 1:03:17 The Role of Women in Relationships 1:07:35 Influence and Support Networks 1:10:05 Leadership and Integrity 1:15:09 Letting Go and Finding Peace 1:23:01 Identity and Vision 1:25:37 Conclusion and Final Thoughts Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇TimelyTimely

What happens when the worst has already happened?In this powerful follow-up, Ashe Hornsby returns to the Inner Sanctum to deliver the raw, unfiltered truth about what it really takes to survive the unthinkable—and come back stronger.From losing her partner, her business, and almost herself, Ashe shares how she navigated grief, burnout, legal battles, and letting go of the fight. We talk rebuilding from a literal fire, running a business in a shed during Covid, opening (and closing) a café, and learning when it’s time to surrender instead of push.💥 Big lessons?The difference between surviving and actually livingWhy boundaries matter more when everything is burningHow slowing down became Ashe’s greatest power moveWhether you're in the thick of it or climbing your way back, Ashe’s story will remind you that resilience isn’t always loud—it’s choosing to keep going, even when no one sees it.🎧 Listen now for a brutally honest, heartbreakingly funny, and deeply inspiring look behind the scenes of rebuilding.💌 Don’t forget to subscribe if this podcast has ever made you laugh, cry, think—or feel a little less alone.Timestamps00:00 Episode Summary 02:44 Reintroducing Ashe and Reflecting on Part One 04:03 The Impact of Covid on Business Operations 05:35 Rebuilding Amidst Challenges 06:08 The Importance of Insurance and Financial Preparedness 09:17 Leadership and Team Management During Crises 12:33 The Struggles of Small Business Owners 18:58 The Value of Transparency and Communication 27:44 Appreciating Discounts and Fair Work Regulations 33:47 Struggles During COVID-19 34:41 Mom's Battle with Cancer 38:35 Opening a Restaurant Amidst Chaos 46:11 Lessons from a Failed Venture 57:34 Reflecting on Business and Life Mentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

In this highlight, Samara and Jen chat with Sherri, who leads ANZ partnerships for Timely.They talk about why many solo businesses shut down within 18 months…and how you can stop that from happening to you. They share easy tips to help your business stay strong and explain what it really costs to work for yourself…beyond just time and money.They also talk about how hard it can be to do everything on your own. If you wait until you’re burnt out, it might be too late. But small changes in the way you plan and run your business can make a big difference over time.You’ll also hear real talk about what success really looks like, and why it’s okay to build a business that works for you, not just what others expect.If you own a salon, are working on your own or thinking about it, this episode will help you build a business that lasts. One step at a time.00:00 Introduction and Background00:42 The Importance of Software in Business01:39 Understanding Business Metrics02:23 Challenges of Solo Business Ownership06:31 The Role of Business Coaching09:00 Daily Routines and Personal Reflections11:08 Conclusion and Final ThoughtsInspired? Listen to the full episode here:Apple: https://podcasts.apple.com/au/podcast/the-business-lessons-youll-wish-you-learned-with/id1675792257?i=1000682799780 Spotify: https://open.spotify.com/episode/2kHschWM6C7UZbw4JcfMMg?si=0XmcJOPGSR2t584yMQhE4AYouTube: https://youtu.be/tAMgHJCsQ_8?feature=sharedMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

On this episode we dive into the power of connection, community, and finding your people in the hair industry.Aimee, owner of Bhava Salon and creator of Mane Union, shares her journey of moving interstate, the unexpected loneliness that followed, and how she turned that experience into something bigger. Mane Union was born from a desire to create a space where hairstylists and salon owners could truly connect, collaborate, and feel seen.If you've ever felt like you're doing it all alone, this episode is a must-listen. Whether you're craving real conversations, industry support, or just a group of like-minded people who get it, this is your sign to find (or create) your own community.00:00 Episode Summary04:35.9 Introducing Amy from Mane Union06:03.9 Amy's Journey: Moving and Starting Fresh08:16.9 Challenges and Triumphs in Salon Management08:39.9 The Impact of COVID-19 on Business17:21.9 Transitioning Ownership and New Beginnings25:33.9 The Emotional Toll of Staff Turnover35:14.6 Navigating Personal Relationships in the Salon Industry36:10.6 Handling Client Communication During Transitions39:56.6 Challenges of Freelancers and Business Models42:25.6 The Birth of Mane Union43:06.6 Creating Safe Spaces for Connection46:23.6 Balancing Personal and Professional Life52:29.6 The Importance of Small, Intimate Gatherings56:38.6 Vision and Future of Mane Union58:44.6 The Role of Social Media in Building Connections01:04:27.6 Final Thoughts and Closing RemarksMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇TimelyTimely