Breaking Panic
from The Lease Break Podcast Hosted by Sparkle Mixson
Occupancy dips. Leads dry up. A manager calls in a panic. Christen Wallace, Regional Property Manager at Morgan Properties, has spent 15 years in this industry, and her answer is simple: lead steady, not panic. Christen breaks the mindset that leaders have to have all the answers, and she and Sparkle talk about how a regional keeps several teams steady through hard seasons. In this episode: • Why empowering managers to make decisions beats routing everything up the chain • Celebrating small wins, daily check-ins and "temperature checks" when numbers are down • Focusing on what you can control, starting with the residents who already live with you • Her financial boot camp for managers and why you have to inspect what you expect • Why everyone is a leader, whatever their title Guest: Christen Wallace, Regional Property Manager, Morgan Properties Host: Sparkle Mixson, Chief Mic Officer The views expressed on The Lease Break are personal opinions of the host and guests and do not represent the companies they work with.
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