Brian & Mariah: Discussing SMS & UGC, Department stores vs DTC, being cheugy, and texting with abbreviations

On this episode of Retention Chronicles, Brian and Mariah get each other's opinions on;Trying Tenzo matcha, reading instructions, and the post-purchase experienceImprovements for SMS strategy from a consumer perspectiveBed bath & beyond and the downfall of department storesIf DTC brands have the option of having a wedding registryFedEx announced they’re raising prices because of a lack of demand, inflation, and market instabilityAdobe purchasing Figma for $20 Billion and how Figma made collaborative design a thingThe differences between Canva and FigmaThe meaning of ‘cheugy’ and what constitutes as cheugyTexting and slacking with abbreviationsBe sure to subscribe to our pod to stay up-to-date and checkout Malomo, the leading order tracking platform for Shopify brands at gomalomo.com.