Bühne frei: Ralf Kohlen, braucht Qualitätsmanagement ein ...

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Bühne frei: Ralf Kohlen. Im Interview besprechen Ralf Kohlen und ich, inwieweit sich Ralf's Gedanken geändert haben, seit er sein Buch Quality reinvented! veröffentlicht hat. So viel vorweggenommen: Er würde Dinge radikaler beschreiben. Im Gespräch erfahrt ihr, was genau radikaler beschreiben würde, wie er die Überlebenschancen der 9001 gerne sehen würde und was er mit Managementreview, Kundenorientierung und Qualitätspolitik assoziiert. Show Notes 0:00 Intro 0:30 Quality Reinvented - Das Buch: Was würdest du nach 2,5 Jahren anders schreiben? 3:12 QM-Revolution 4:30 Coachendes Auditieren 6:47 Konventionelles QM braucht Erneuerung 8:35 Existenzberechtigung ISO 9001 und anderer Normen 11:30 Normbefriedigung 12:35 Wirksamkeit der Normen 16:05 Begriffe erste Assoziation: Begriff 1 „Management Review“ 18:00 Begriff 2: „Kundenorientierung“ 20:13 Begriff 3: Qualitätspolitik

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Frequently Asked Questions

How long is this episode of Modell Aachen Insights?

This episode is 23 minutes long.

When was this Modell Aachen Insights episode published?

This episode was published on May 3, 2023.

What is this episode about?

Bühne frei: Ralf Kohlen. Im Interview besprechen Ralf Kohlen und ich, inwieweit sich Ralf's Gedanken geändert haben, seit er sein Buch Quality reinvented! veröffentlicht hat. So viel vorweggenommen: Er würde Dinge radikaler beschreiben. Im Gespräch...

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