Building AI Strategy in Finance: From Cost Savings to Customer Experience with Tonjia Coverdale episode artwork

EPISODE · Feb 7, 2025 · 39 MIN

Building AI Strategy in Finance: From Cost Savings to Customer Experience with Tonjia Coverdale

from Main Street AI · host Multimodal

Tonjia Coverdale, Chief Strategy Officer at Associated Bank, shares her experience in technology and explores the transformative role of AI in banking and insurance. She discusses the challenges of AI adoption, the significance of data governance, and the importance of collaboration between business and IT. Tonjia also highlights the need to invest in data, enhance personalization, and address privacy concerns to drive successful AI initiatives.

Episode metadata supplied by the publisher feed · Published Feb 7, 2025

Embed this episode

Ready to play

Building AI Strategy in Finance: From Cost Savings to Customer Experience with Tonjia Coverdale

0:00 39:42

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

Frequently Asked Questions

How long is this episode of Main Street AI?

This episode is 39 minutes long.

When was this Main Street AI episode published?

This episode was published on February 7, 2025.

Can I download this Main Street AI episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!