Building Businesses and Changing Lives: Frontline Leadership with Monica Rothgery

The Profit Minds Podcast with Dr. Steven Kirch, Episode 87 In this episode of The Profit Minds Podcast, Dr. Kirch speaks with Monica Rothgery, speaker and best-selling author. Monica shares her journey from struggling as a Taco Bell General Manager to leading 4,000 KFC restaurants as COO. Tune in to hear her insights on leadership, achieving operational excellence, and empowering frontline managers. Key takeaways:  * Journey from Military to Business Leadership: Monica goes over her experiences in frontline leadership shaping her 30-year career. * Challenges and Lessons in Leadership: Monica highlights valuable lessons she’s learned about including leadership and employee engagement. * Importance of Frontline Leaders: Monica emphasizes the importance of her book, "Lessons from the Drive-Thru," and how it is aimed at empowering leaders to improve their skills and impact. * Keys to Effective Leadership: Monica discusses the importance of genuine care and engagement with employees. Believing that their development and well-being can improve productivity, reduce turnover, and enhance customer service. * Impact of Early Work Experiences: Monica shares her passion for ensuring that frontline leaders have a positive impact on young employees entering the workforce. Learn more about Monica Rothgery: * Connect with Monica on LinkedIn: www.linkedin.com/in/monicarothgery * Visit Monica’s website: https://www.monicarothgery.com  * Check out Monica’s book, “Drive-Thru: Real Life Wisdom for Frontline Leaders”: https://www.monicarothgery.com/books *********************************** Welcome to The Profit Minds Podcast with Dr. Steven Kirch. Dr. Kirch is the creator of the Profit Minds(TM) Growth System, a unique blend of profit growth, productivity acceleration, and business process for scale. In each episode of The Profit Minds Podcast, Dr. Kirch interviews entrepreneurs and small business owners from around the world with a unique story to tell. Connect and learn more about Dr. Steven Kirch:  * LinkedIn: https://www.linkedin.com/in/stevekirch  * Profit Minds Website: ⁠https://profitminds.net⁠  * Download (for FREE) Dr. Kirch’s E-book, which Reveals… How any Entrepreneur can Find 30K in their business guaranteed (Closing More Sales and Generate More Leads!): ⁠https://ebook.profitminds.net/optin916882⁠  * Take the Profit Acceleration Quiz: ⁠https://www.theprofitquiz.com/0⁠ Subscribe to The Profit Minds YouTube Channel and Playlist: ⁠https://www.youtube.com/channel/UCYzSBrvwx4z2nGYW9A-Uo4g/playlists