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Building Customer Delight using AI episode artwork

Jul 19, 2023 44 min

Building Customer Delight using AI

from Mint Techcetra Hosted by Mint - HT Smartcast

In this episode, we explore how AI is transforming customer experiences for healthcare, banking, and telecom sectors. Sundara Sukavanam, Chief Digital Officer at Firstsource Solutions, shares insights on how Firstsource is leveraging AI's role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this podcast offers valuable industry knowledge. Join us to uncover the power of AI in boosting business growth and customer happiness. You are tuned in to the 6th episode of a special series brought to you by nasscom

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Building Customer Delight using AI

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The Mint Door Podcast Drs Karen Tindall & Laura Schwindt Are you ready to move beyond burnout and unlock your true potential? The Mint Door Podcast features raw, honest conversations with high-achievers who are redefining success. Join us as they share their personal struggles, triumphs, and the strategies they use to thrive in a demanding world. Discover how to cultivate a holistic approach to well-being, enhance your leadership skills, and optimize your life for true fulfillment. Open the door to a life of purpose and impact with The Mint Door Podcast. Join us: https://www.themintdoor.net Top of the Morning Mint - HT Smartcast Top of the Morning is a daily podcast hosted by Nelson John, in which we bring you all the action from the global markets and the business world to kick-start your day on a well-informed note. This is a Mint production, brought to you by HT Smartcast Mint Podcast by Adam Levy Adam Levy Mint is your portal into the onchain creator economy. Learn more by visiting: https://adamlevy.io/mint. AI Rising Podcast HT Smartcast AI is all around us – in our search engines, when recommending movies or books, when playing video games, or even when making digital payments. AI flies airplanes, drives cars, helps speed up drug discovery, and even predicts the next storm. But the AI treadmill moves at a very rapid pace with its own pros and cons. Case in point, Generative AI like Chat GPT, Mid Journey, etc. So, dive into the world of AI with Mint's weekly podcast, AI Rising! Join Mint Sr. Associate Editor & Tech expert Leslie D'Monte and Convergence Catalyst co-founder and principal analyst Jayanth N Kolla as they speak to students, academics, business leaders, policymakers, lawyers, artists, gamers, and scientists to explore the impact of artificial intelligence (AI) in our lives and work. Uncover its wonders and drawbacks, like deep fakes and privacy concerns. Are we on the brink of AI sentience? Tune in to explore.This is a Mint production, brought to you by HT Smartcast.

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This episode is 44 minutes long.

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This episode was published on July 19, 2023.

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