Mint Techcetra

PARTNERED Artificial Intelligence is entering a new phase-and it's no longer just about generating content. In this episode of Techcetra, in partnership with  @salesforce  Leslie D'monte speaks with Shibani Ahuja, SVP, Enterprise IT Strategy at Salesforce, about why enterprises are shifting from Generative AI to Agentic AI, what it means for CIOs, and why most AI initiatives fail to scale. Drawing from conversations with CIOs worldwide, Shibani explains why AI strategy today is less about technology and more about business outcomes, organisational change and adaptability. The discussion explores the architectural differences between Generative AI and Agentic AI, the importance of data readiness, scaling AI beyond pilot projects, the evolving role of Chief AI Officers, and why enterprises need what she calls an "Adaptability Quotient (AQ)." One of the highlights of the conversation is her simple Marvel-inspired analogy using Iron Man and Wolverine to explain one of AI's most complex concepts. In this episode: Generative AI vs Agentic AI Why 95% of AI pilots fail to scale The future role of CIOs Human impact of AI transformation Building enterprise AI strategy Data, governance and AI readiness AI architecture explained simply Why adaptability matters more than ever If you're a technology leader, CIO, founder, enterprise decision-maker or simply curious about where AI is headed, this conversation offers practical insights into the next phase of enterprise AI. #AgenticAI #ArtificialIntelligence #Salesforce #EnterpriseAI #GenerativeAI #CIO #DigitalTransformation #TechPodcast #RajivMakhni #Techcetra Learn more about your ad choices. Visit megaphone.fm/adchoices

PARTNERED Artificial Intelligence is changing retail in ways most customers never notice. In this episode of Techcetra in partnership with  @salesforce  Mint's Leslie D'Monte speaks with Avnish Anand, Board Member at ORRA Fine Jewellery and former Co-founder & CEO of CaratLane, about how AI is reshaping customer experience in luxury retail. From recreating the personalised service of India's traditional family jewellers to using voice, video and customer insights for hyper-personalised experiences, Avnish explains how AI is helping retailers build deeper customer relationships without losing the human touch. The conversation also explores: Why AI matters in jewellery retail Hyper-personalisation at scale How AI can preserve customer relationships across stores The role of Agentic AI in retail Why human interaction will always matter in luxury AI-powered jewellery design and customisation Building customer loyalty in the age of AI The future of retail technology If you're interested in AI, retail innovation, customer experience, marketing, or digital transformation, this episode offers valuable insights into how technology is changing one of India's oldest industries. #AI #RetailAI #AgenticAI #CustomerExperience #LuxuryRetail #Jewellery #ArtificialIntelligence #Salesforce #DigitalTransformation #Techcetra Learn more about your ad choices. Visit megaphone.fm/adchoices

PARTNERED Artificial Intelligence is advancing faster than ever—but can this pace continue? In this episode of Techcetra partnered with  @salesforce  , Leslie D'Monte speaks with Neil Thompson, Director of the FutureTech Research Project at MIT, to explore the economics driving today's AI revolution. While recent breakthroughs have transformed what AI can do, Neil explains that much of this progress has come from scaling compute—using more GPUs, more power and larger investments. But is that model sustainable? What happens when compute demand outpaces supply? The conversation dives into the economics of AI, chip shortages, NVIDIA's dominance, large language models, small language models, Agentic AI, AI in scientific research, digital labour, and the future of AI infrastructure. Neil also shares his perspective on India's AI ambitions, semiconductor manufacturing, local language models and why continuously improving smaller models may be a smarter long-term strategy. In this episode: Why we're living through AI's "golden age" The economics behind AI scaling Why chip shortages could continue for years Compute vs algorithmic innovation LLMs vs SLMs The rise of Agentic AI AI's role in scientific research Can AI compete with human labour? NVIDIA, GPUs and the future of AI infrastructure India's AI roadmap and semiconductor ambitions Whether you're an AI enthusiast, business leader, developer, researcher or policymaker, this conversation offers a practical look at the technological and economic forces shaping the future of artificial intelligence. Subscribe to Mint Techcetra for more conversations with global technology leaders, researchers and innovators. #ArtificialIntelligence #AI #AgenticAI #MIT #NeilThompson #Techcetra #MachineLearning #NVIDIA #Semiconductors #GenerativeAI #LLM #SLM #AIInfrastructure #IndiaAI #FutureOfAI Learn more about your ad choices. Visit megaphone.fm/adchoices

SPONSORED Artificial Intelligence is changing education faster than ever before. But beyond concerns about students using ChatGPT, how are universities themselves adopting AI? In this episode of Mint Techcetra partnered with  @salesforce , we speak with Dr. Ganesh Prasad, - Director - Digital & IT, MAHE (Manipal Academy of Higher Education), about how one of India's leading universities is building AI-powered systems that go far beyond chatbots. From AI agents that automate faculty workflows and personalise student learning to governance frameworks, healthcare applications and the future of higher education, this conversation explores what it really takes to build an AI-first university. Subscribe to Mint for more conversations with leaders shaping the future of technology, business and innovation. #AI #Education #ArtificialIntelligence #AgenticAI #HigherEducation #Techcetra #MAHE #EdTech #DigitalTransformation #Technology #Innovation #ChatGPT #FutureOfEducation Learn more about your ad choices. Visit megaphone.fm/adchoices

“AI has to run where your applications are running and where your data resides." In this episode of Mint Techcetra, Nelson John speaks with Ravi Jain, Vice President, Systems and Cloud Sales, IBM India & South Asia, about what it takes to operationalise AI across large enterprises.The conversation looks at how hybrid cloud environments, data accessibility and governance frameworks are influencing AI deployment strategies. It also explores the growing importance of digital sovereignty and infrastructure portability, particularly as organisations look to deploy AI across complex regulatory and business environments. As AI becomes more deeply integrated into enterprise operations, the discussion highlights that long-term success depends on the right architecture, access to trusted data, and the ability to embed AI into core business processes as much as it depends on the technology itself. Learn more about your ad choices. Visit megaphone.fm/adchoices

PARTNERED As businesses race to adopt Agentic AI, one question remains: how do you move beyond experiments and create real business value? In this episode of Techcetra, Mint's technology podcast in partnership with Salesforce, we speak to Sandeep Dewangan, President & Group CIO, Safexpress, about how one of India's largest logistics companies is embedding AI into its core operations. From route optimisation and warehouse intelligence to enterprise data lakes and AI copilots, Sandeep explains why successful AI adoption isn't about flashy demos—it's about solving fundamental business problems at scale. Mint is an Indian financial daily newspaper published by HT Media. The Mint YT Channel brings you cutting edge analysis of the latest business news and financial news. With in-depth market coverage, explainers and expert opinions, we break down and simplify business news for you. Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial intelligence is no longer just an experiment for enterprises. In this special episode of Techcetra, in partnership with  @salesforce , we decode how businesses are moving beyond AI pilots and embracing production-grade, enterprise AI. Recorded on the sidelines of the Agentforce World Tour India, host Leslie D'Monte speaks with Arun Kumar Parameswaran, EVP & MD, Salesforce South Asia, and Mankiran Chowhan, Managing Director, Salesforce India, about the biggest mindset shifts among Indian businesses, the rise of agentic AI, and why trust, governance and measurable ROI matter more than ever. Watch the latest episode of Techcetra, in partnership with Salesforce. #Techcetra #Salesforce #Agentforce #AgenticAI #EnterpriseAI #FutureOfWork #ArtificialIntelligence #DigitalTransformation Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial intelligence is no longer just an experiment for enterprises. In this special episode of Techcetra, in partnership with  @salesforce , we decode how businesses are moving beyond AI pilots and embracing production-grade, enterprise AI. Recorded on the sidelines of the Agentforce World Tour India, host Leslie D'Monte speaks with Arun Kumar Parameswaran, EVP & MD, Salesforce South Asia, and Mankiran Chowhan, Managing Director, Salesforce India, about the biggest mindset shifts among Indian businesses, the rise of agentic AI, and why trust, governance and measurable ROI matter more than ever. Watch the latest episode of Techcetra, in partnership with Salesforce. #Techcetra #Salesforce #Agentforce #AgenticAI #EnterpriseAI #FutureOfWork #ArtificialIntelligence #DigitalTransformation Learn more about your ad choices. Visit megaphone.fm/adchoices

"The real challenge is converting enterprise data into real-time, accurate, meaningful context" In this episode of Mint Techcetra, Nelson John speaks with Sriram Raghavan, General Manager, IBM Software, India, and Software Innovation Lab, about how agentic AI is driving the next major evolution in enterprise data management. From data silos and real-time context to hybrid architectures and governance, the discussion examines what organisations need to do to build AI-ready data foundations. The conversation also explores the expanding definition of digital sovereignty and why openness, flexibility, and control are becoming key considerations as enterprises modernise their data and AI environments. Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial Intelligence is evolving faster than ever — and Agentic AI could completely redefine how businesses operate, how people work, and even whether traditional degrees remain relevant.In this special Techcetra episode in partnership with  @salesforce  , Leslie D'Monte, Consulting Editor at Mint speaks with Murali Karthik, VP & Head of Enterprise Digital & Technology at Air India. Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial Intelligence is evolving faster than ever — and Agentic AI could completely redefine how businesses operate, how people work, and even whether traditional degrees remain relevant. In this special Techcetra episode in partnership with Salesforce, Leslie D'Monte, Consulting Editor at Mint speaks with Arundhati Bhattacharya, President and CEO, Salesforce South Asia. Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial Intelligence is evolving faster than ever — and Agentic AI could completely redefine how businesses operate, how people work, and even whether traditional degrees remain relevant. In this special Techcetra episode in partnership with Salesforce, Mint’s Abhishek Singh speaks with Vala Afshar, Chief Digital Evangelist at Salesforce, about the rise of AI agents, digital labour, autonomous businesses, and the future of jobs in the AI era. From generative AI to agentic AI, this conversation explores: • Will AI replace jobs or create new ones? • Why universities must adapt faster • The rise of digital labour and AI teammates • How Salesforce is deploying AI agents at scale • Why businesses need an “AI-first” strategy • The future of autonomous vehicles, robotics & physical AI • AI hallucinations, trust layers & enterprise safeguards • Why optimism matters in the AI revolution Vala Afshar also explains how Agentic AI differs from Generative AI, why reskilling will define the next decade, and why companies that fail to adopt AI risk being left behind. Featuring insights on Salesforce Agentforce, AI transformation, workforce disruption, autonomous systems, digital twins, robotics, and the next wave of enterprise AI innovation. #AI #AgenticAI #Salesforce #ArtificialIntelligence #FutureOfWork #Techcetra #Mint #GenerativeAI #DigitalLabour #Automation #ValaAfshar #AIJobs #AutonomousAI #Agentforce #FutureTech Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices