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Building strong design teams that scale: a conversation with Susan Rice

EPISODE · May 10, 2021 · 46 MIN

Building strong design teams that scale: a conversation with Susan Rice

from Insights Unlocked · host UserTesting

How do you build a customer-focused design team that scales? Susan Rice has done it three times. She’s the Vice President of UX at Workiva, a global SaaS reporting compliance platform that enables the use of connected data and automation for reporting across finance, accounting, risk, and compliance. In her Human Insight Podcast interview with Janelle Estes, UserTesting’s Chief Insights Officer, Rice discusses:  Building a customer-focused team Her favorite UX design KPI UX design differences between B2B and B2C Advice for those embarking on a design career

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Building strong design teams that scale: a conversation with Susan Rice

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