Business English Podcast | Corporate Finance | Managing Late Payments & Having Flight Attendants

Send us Fan MailSo, some of you may be confused by the title, but most businesses in the world fail because they have air traffic controllers and pilots in flight attendant positions. As a flight attendant, although fake most of the time, they have the human connection. If you were to put a pilot in that same position, they would fail because they're very bad with people. Air Traffic Control officers? Beyond terrible...their goal is to get your from point a to point b safely. That's in.  So, if you have a pilot, who lacks empathy, in a role that they shouldn't be, it could hurt your business. In today's podcast, we will listen to a lady follow-up with late payments, and because she's not a flight attendant, she fails miserably and potentially loses out on customers with the attitude and carelessness she has. TOEFL iBT Writing Course: https://arsenioseslpodcast.podia.com/toefl-ibt-pre-writing-courseTOEFL iTP Bundle (Reading, Structure, Written Expression):Try my TOEFL membership: https://arsenioseslpodcast.podia.com/toefl-ibt/buyPodia TOEFL Memberships: https://arsenioseslpodcast.podia.com/toefl-ibtPodia TOEFL iTP Course (Reading presale): https://arsenioseslpodcast.podia.com/toefl-itp-reading/buyPodia TOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buyPodia TOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expressionInstagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6fFacebook: https://www.facebook.com/Arseniobuck/?ref=bookmarksYoutube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntALinkedin: https://www.linkedin.com/in/arsenio-buck-9692a6119/Instagram: https://www.instagram.com/thearseniobuckshow/?hl=enBuzz sprout: https://www.buzzsprout.com/165390Support the showEarly Access Membership (for avid listeners and those who want all my podcasts early!) $10/month or $100 a yearWhatsApp: +66 (Thailand) 06 3359 0002Emails: [email protected] Instagram: https://www.instagram.com/thearsenioseslpodcast/Second Instagram: https://www.instagram.com/arsenioseslpodcastt/Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA