'Businesses felt like this was a shakedown' over ADA compliance

"To them it just felt like terrorism," says St Louis Magazine Executive Editor Sarah Fenske about attorneys sending letters to local businesses, threatening lawsuits over their lack of compliance with the Americans with Disabilities Act. "You get this letter from a lawyer you've never met, representing a person who's never come to your business, claiming that a business or website wasn't accessible." The Missouri legislature is attempting to stop these excessive lawsuits. She also discusses city staffing issues.