Capsule 22: Tejasvi from HealthPlix | Transforming Customer Experience

Day by day, there's increased pressure on customer experience teams to retain customers. This is not always supplemented with adequate support from the organization. Tejasvi Kushwah, Head Doctor - Growth & Retention has been working with frontline teams for over a decade now and believes that it's critical to make the lives of frontline teams simpler to see business outcomes. Listen in!