EPISODE · Apr 8, 2026 · 28 MIN
Car Wash Advisory Podcast S3E2: Interview with Chirag Toor, Founder of FlexWash
from Car Wash Advisory Podcast · host Car Wash Advisory
In this episode, host Harry sits down with Chirag Toor, founder of FlexWash, to discuss how his all-in-one POS and CRM platform is transforming the sales process at car washes nationwide. Chirag shares his journey — from growing up in his family's Southern California car wash to building a tech career at companies like Facebook and ZipRecruiter — and how that combination led him to spot a critical gap: operators had valuable customer data but no effective way to use it at the point of sale.The conversation covers how FlexWash's tablet-based system uses license plate recognition to surface customer history in real time, enabling attendants to personalize every interaction. They also explore back-lot upselling, employee leaderboards, A/B testing for promotions, and a migration process that recently achieved a 99.2% token transfer success rate in just four to six weeks.Key Takeaway: The car wash industry has the data — FlexWash puts it where it matters most, at the point of sale.Learn more at flexwash.com
What this episode covers
In this episode, host Harry sits down with Chirag Toor, founder of FlexWash, to discuss how his all-in-one POS and CRM platform is transforming the sales process at car washes nationwide. Chirag shares his journey — from growing up in his family's Southern California car wash to building a tech career at companies like Facebook and ZipRecruiter — and how that combination led him to spot a critical gap: operators had valuable customer data but no effective way to use it at the point of sale.The conversation covers how FlexWash's tablet-based system uses license plate recognition to surface customer history in real time, enabling attendants to personalize every interaction. They also explore back-lot upselling, employee leaderboards, A/B testing for promotions, and a migration process that recently achieved a 99.2% token transfer success rate in just four to six weeks.Key Takeaway: The car wash industry has the data — FlexWash puts it where it matters most, at the point of sale.Learn more at flexwash.com
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Car Wash Advisory Podcast S3E2: Interview with Chirag Toor, Founder of FlexWash
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