CaseMatters: I knew it could happen; I just didn’t think it could happen to me

Issues can arise in any treatment, in the pre-treatment conversation or during the post treatment management of care. In this episode of CaseMatters, the Dental Protection team explore a real-life case, where despite the dental practitioner believing the patient understood the risks of treatment and had given consent to proceed, an adverse outcome led the patient to claim "I knew it could happen; I just didn’t think it could happen to me."