Dental Protection Australia
by Dental Protection
The Dental Protection Australia podcast channel discusses the key and current dentolegal risks and issues affecting dental practitioners across Australia. The Dental Protection advisory team provide helpful advice and guidance on how to steer clear of dentolegal risks, assisting you to provide safe and high quality dental care for your patients. RiskBites provides short, bite sized guidance for some of the issues impacting the profession right now.
Episodes
-
How2... Episode 5: Deal with a regulatory complaint
Receiving notice from your regulatory body telling you there’s been a complaint is one of the scariest moments in your professional life. Would you know what to do if your patient made a complaint about you to your regulator? In this How2, Dr Kiran Keshwara provides practical advice, in minutes....
-
RiskMatters - What's it like to practice in... United Kingdom (with Raj Rattan)
In this podcast episode, Dr. Annalene Weston interviews Dr. Raj Rattan, a prominent figure in UK dentistry, discussing his journey, the unique aspects of practicing dentistry in the UK, and the challenges faced by dental practitioners. They explore the implications of the NHS contract, the...
-
How2... Episode 4: Manage a complaint
Have you ever had a patient complain about the practice, about you or the treatment you provided? Do you know what to do if they do? Dr Annalene Weston, Dentolegal Consultant with Dental Protection talks us through the immediate steps to take when complaints arrive at the practice, so we can…
more -
RiskMatters - What's it like to practice... Hong Kong (with Dr Paul Lau)
In this episode, Dr. Annalene Weston interviews Dr. Paul Lau, a prominent orthodontist based in Hong Kong, to explore the unique landscape of dental practice in the region. Dr. Lau shares insights into his extensive qualifications and experiences, including his journey from a dental graduate to a...
-
How2... Episode 3: Write a cover letter
Do you stress over applying for a new job? Does the thought of writing a cover letter give you butterflies and cold sweats? Dr Simon Parsons walks us through how we put our best foot forwards when applying for a job. How2 from Dental Protection – meaningful advice in minutes
-
RiskMatters - What's it like to practice in... Barbados (with Dr Alison Mayers)
In this podcast episode, Dr. Annalene Weston interviews Dr. Alison Mayers, a specialist periodontist from Barbados, about her experiences practicing dentistry in the Caribbean. They discuss the unique challenges faced by dental practitioners in the region, including access to resources, the role…
more -
How2... Episode 2: Avoid being sued
Do you worry that a dental patient you saw is going to sue you? Would you like to know how you can reduce your chances of getting sued? Dr Kiran Keshwara crystalises the key points regarding litigation, and critically, how to protect yourself. How2 from Dental Protection – meaningful advice in...
-
RiskMatters - What's it like to practice in... Malaysia (with Dr Chong Zhen Feng)
In this podcast episode, Dr. Annalene Weston interviews Dr. Chong Zhen Feng, a dentist from Malaysia, discussing the unique aspects of practicing dentistry in Malaysia. They explore Dr. Chong's journey into dentistry, the landscape of dental education, the challenges faced by dentists, patient…
more -
How2... Episode 1: Manage burnout
Do you sometimes feel you are burning out? Does it even matter if you do? In this How2 Dr Annalene Weston explores burnout, how it feels, why it matters and outlines some simple protective steps for everyday practice. How2 from Dental Protection – meaningful advice in minutes
-
RiskMatters - What it's like to practice in... New Zealand (with Dr Ellen Clark)
In this podcast episode, Dr. Annalene Weston interviews Dr. Ellen Clark about her experiences practicing dentistry in New Zealand. They discuss Ellen's journey into dentistry, the unique aspects of practicing in New Zealand, the challenges faced by rural dentists, and the cultural influences on...
-
RiskMatters - What's it like to practice in... Singapore (with Dr Goh Siew Hor)
In this podcast episode, Dr. Annalene Weston interviews Dr. Goh Siu Ho, a dentist from Singapore, discussing his experiences in dentistry both in Singapore and Papua New Guinea. They explore the differences in dental practices, patient attitudes, challenges faced by dentists, and the importance…
more -
RiskMatters - What's it like to practice in... Ireland (with Dr Jennifer Collins)
In this episode of the podcast, Dr. Annalene Weston interviews Dr. Jennifer Collins, a general dentist based in Dublin, Ireland, with over 20 years of experience. They discuss the unique challenges and opportunities faced by dental practitioners in Ireland, including the evolution of corporate...
-
RiskMatters - What's it like to practice in... Australia (with Dr Stevie Dilley)
In this podcast episode, Dr. Annalene Weston interviews Dr. Stevie Dilley about her experiences practicing dentistry in Australia. They discuss the unique challenges and opportunities faced by dental practitioners in rural and remote areas, the role of the Royal Flying Doctor Service, and the...
-
RiskMatters - What's it like to practice in... South Africa (with Dr Ridhwaan Haffajee)
Have you ever wondered what it’s like to practise dentistry in another country? Well wonder no more. In our new series, What’s it like to practise in…, we speak with clinicians from across our key Dental Protection jurisdictions to explore and understand their real-world experiences. From...
-
CaseMatters - Well, that's not what ChatGPT says
CaseMatters is a podcast series designed to create a shared experience where all points of view are explored. Traditionally, patient questions were directed toward treating clinicians and practitioners. Then came the era of Dr Google, where online searches began shaping expectations and…
more -
CaseMatters - I always knew my dentist was shady
There are many sides to every story. CaseMatters is a podcast series designed to create a shared experience where all points of view are explored. This episode of CaseMatters highlights the importance of effective communication across all members of staff, particularly, in practices where patient...
-
RiskMatters - Audits and Item Codes
Have you ever been the subject of an audit related to a third-party payment mechanism such as a private health fund or Medicare? Are you unsure about use of certain item codes, how non-compliant use might lead to scrutiny or even why a particular practitioner might be selected for audit? In this...
-
RiskMatters - Trauma Informed Healthcare with Dr Jacinta Vu
In this podcast episode, Dr Colm Harney from Dental Protection and Dr. Jacinta Vu, Oral Medicine Specialist discuss the importance of trauma-informed dental care, particularly for patients who have experienced domestic violence. They explore how dental practitioners can create a safe and…
more -
RiskMatters - Deep dive into body dysmorphia
Body Dysmorphic Disorder can lead to relentless dissatisfaction with one’s appearance. Join us as we unpack this important topic and learn how to approach it in dental practice. How do you think we can change the narrative around beauty standards? You can read Carolina's paper on this topic here:...
-
RiskBites - Talking about veneers
In recent years, the demand for cosmetic dental services has grown rapidly, and many practitioners will have noticed their patients becoming increasingly eager to enhance their smiles. Among the most commonly requested treatments are dental veneers, performed both in general practice and by...
-
RiskBites - Compassionate release of superannuation
It might surprise many of our listeners to learn that compassionate grounds for the early release of superannuation have actually been around for a long time since 1 July 1994, shortly after Australia’s modern superannuation system was introduced. And since 1 July 2018, it’s the Australian…
more -
RiskBites - Navigating language barriers
In this episode of RiskBites Dr Annalene Weston is joined by her colleague and fellow dentolegal consultant, Dr Kiran Keshwara, to explore a topic that’s becoming increasingly relevant in Australian dental practice. Australia is a rapidly changing and culturally diverse nation. In fact, more than...
-
RiskBites - Working with your laboratory
In this episode, we explore the often-overlooked art of communicating effectively with your dental laboratory. Dentists and technicians exchange information daily across multiple channels and on a vast range of clinical and technical matters. Yet, as Dentolegal consultant, Dr Simon Parsons notes,...
-
RiskBites - Perfectly, imperfect
As we move into the festive season and the final days of 2025, many of us naturally pause for reflection, looking back, looking inward, and looking ahead. For our last Risk Bites episode of the year, we wanted to close not with something heavy, but with something uplifting. So, in this episode…
more -
RiskMatters - Revisiting Medication-related osteonecrosis of the jaw (MORNJ) w/ Dr Saskia Salvestro
In this episode of RiskMatters, Senior Dentolegal consultant, Dr Annalene Weston sits down with Dr Saskia Salvestro to explore medication-related osteonecrosis of the jaw (MRONJ). Saskia is a highly regarded dental practitioner, recognised for her expertise in contemporary dentistry and her...
-
RiskBites - Common contract clauses that cause consternation
Employment contracts are standard in most workplaces, yet their legal language and complex clauses can often leave people feeling uncertain or overwhelmed. In this episode of RiskBites, Dr Annalene Weston and Dr Simon Parson break down some of the more common terms, conditions, and contract…
more -
Risk Matters – Changes to the Oral and Dental Therapeutic Guidelines – Version 4
In this episode of RiskMatters, senior dentolegal consultant at Dental Protection Dr Annalene Weston speaks with Adjunct Associate Professor Geraldine Moses about the recently updated – Therapeutic Guidelines - Oral and Dental version 4, released in September 2025. During their discussion Dr…
more -
RiskBites - Talking about time management
The busy and often unpredictable nature of clinical practice can really challenge us as health professionals. So, how do we stay on top of all our work? How do we avoid constant battles with an incredibly scarce resource – time? How can we stay on time in clinical practice, and should we really...
-
RiskBites - Ahpra’s new guidance for health practitioners who advertise non-surgical cosmetic procedures
With the new guidelines for health practitioners who advertise non-surgical cosmetic procedures coming into effect on the 2nd of September 2025, now is the perfect time to review and reflect upon some of the changes. In this episode of RiskBites Dr Simon Parsons and Dr Colm Harney, dentolegal...
-
RiskBites - Ahpra's new guidance for Health Practitioners who perform non-surgical procedures
In our April edition of risk bites pertaining to Cosmetics in Dentistry, Dr Colm Harney flagged the intention of Ahpra to release new resources and guidelines for registered practitioners undertaking and advertising non-surgical cosmetic procedures. Well, that time is upon us and as of the 2nd of...
-
RiskBites: Navigating Ahpra's Advertising Guidance
Advertising clinical procedures can be a minefield, largely due to the rapid adoption of social media by many and the unintended consequences that have arisen from this. In this episode of RiskBites Dr Simon Parsons speaks with fellow dentolegal consultant Dr Kiran Keshwara about the Ahpra…
more -
RiskMatters - An in depth and personal discussion with Dr Kaejenn Tchia
In this episode of RiskMatters, Senior dentolegal consultant Dr Annalene Weston speaks with Dr Kaejenn Tchia, Dentist, ADA president for Northern Territory, Entrepreneur, Motivational Coach and founder of ‘The Limitless Dentist. Listen in as Kaejenn graciously shares his passion for supporting…
more -
RiskBites - Shared care and scope of practice in dental treatment
Sharing care is second nature to most of us, it’s embedded in how we practise, because dental care is never delivered in isolation. Yet while collaborative care may feel intuitive, it’s underpinned by clearly defined principles set out in our shared Code of Conduct and scope of practice…
more -
RiskBites: Independent practice – Who’s driving the bus?
Dental Therapists, Dental Hygienist and Oral Health Therapists continue to receive the highest proportion of complaints related to scope of practice which is likely a reflection of how these roles have evolved over time, often leading to confusion, misunderstanding or lack of awareness. In this...
-
CaseMatters - Cant you just put it back in?
CaseMatters is a podcast series designed to create a shared experience where all points of view are explored. In this episode we find out what can happen when a patient who has very strong views about their treatment needs attends a multi-practitioner practice and selectively takes on advice that...
-
RiskMatters - An interview with Dr Trudy Lin - Specialist in special needs, founder and principal of Extra Mile Dental
In this episode of RiskMatters, Dr Annalene Weston from Dental Protection speaks with Dr Trudy Lin. Trudy’s accolades are many and in this podcast, she shares her personal journey into general practice and later special needs dentistry, as well as providing some guiding principles for the…
more -
RiskBites - Dental Histories
At Dental Protection we often talk about ‘stranger danger’ and the issues that can arise when treating strangers or new patients. However, it goes without saying that treating new patients is an unavoidable occurrence in our daily practice. In this episode of RiskBites titled Dental Histories, Dr...
-
RiskMatters - Guest interview – Thrive at work
In this edition, Dr Annalene Weston, Senior Dentolegal Consultant based in the Brisbane Office takes with A/Prof Jo Yarker and Marleen Reinke about their recently completed research into practitioner wellness. This research was funded by the MPS Foundation. The MPS Foundation is a global,...
-
Risk Bites: Cosmetic Dentistry
In this episode of Riskbites, Senior Dentolegal advisor Dr Annalene Weston and Dr Colm Harney from Dental Protection discuss an area of practice that is under particular scrutiny at the moment by the regulator which is ‘cosmetic dentistry’. Although the existing guidelines about this area of...
-
Risk Bites: The Second Victim and the Second Arrow
When an adverse outcome occurs or treatment does not go to plan, our patients are often recognised as the only victim in these situations. But are they? In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston explores the concept of the second victim, and its correlation…
more -
RiskBites: Uber and Audits
Uber, Audits and dentistry and interesting concept. In this episode of RiskBites Senior Dentolegal consultant Dr Annalene Weston quizzes Dr Colm Harney about the title of this podcast and asks the obvious question ‘what does a ride-hailing service have in common with third party payment audits in...
-
RiskMatters: International Women’s day - A conversation with CEO of Medical Protection Society, Karen Miller
In recognition of International Women’s Day, Senior dentolegal consultant Dr Annalene Weston interviews our CEO of Medical Protection Society, Karen Miller. Karen has been and continues to be an inspirational leader to many women and men and in this episode of RiskMatters, Karen shares the highs,...
-
RiskBites: Starting a New Job
It’s often incredibly challenging to know if you’re making the right decision when changing jobs or even starting in a new position for the very first time. Is this going to be the right choice for me? Am I doing the right thing if I have some doubts about the new role? In this episode of…
more -
CaseMatters: I’ll make sure everyone knows
As we know communication is key and when things don’t go to plan or as we expected the consequences can be surprising, unkind and unfair. But regardless of this there is always two sides or more, to every story. In this episode of CaseMatters, the practitioner, practice and patient all have their...
-
Riskbites: We all need a feel-good story
This year we’ve shared many podcasts that have identified areas of risk and shared information, moments and cases that we can all learn from. For our last podcast of 2024, we wanted to flip our focus and share a feel-good story, reminding us that not all complaints end badly. Too often we can…
more -
RiskMatters: E/Prof Laurie Walsh – Changes to Infection control guidance, what they are and what they mean
In this episode of RiskMatters, Senior Dento-legal Dr Annalene Weston speaks with Emeritus Professor Laurie Walsh about the recent changes to the Infection control guidance, namely the replacement of the Standard 4815 with AS 5369 – Reprocessing of reusable medical devices and other devices in...
-
Riskbites: The Elasticity of Truth
Is truth linked to fact? Is it a rigid and fixed construct or is it moveable, expanding and contracting like a rubber band. In many ways truth can be subjective and is often seated in an individual’s perception of the facts, what they have experienced, what they believe they have experienced and...
-
RiskBites: Burnout – using your third space wisely
Join Dr Annalene Weston and Dr Kiran Keshwara, dentolegal consultants at Dental protection as they discuss the issue of Burnout, one of the most pressing concerns for contemporary dental practitioners globally. Annalene is a champion for interventions that safeguard the needs of dental...
-
RiskBites: When can a patient sue?
The thought of litigation can unsettle the most seasoned practitioner. A question often asked by members who have received notification, or a threat of legal proceedings is …. ‘When can patients sue?’ In this episode of RiskBites Senior dentolegal consultant Dr Annalene Weston and Dr Kiran...
-
RiskBites: I’ve received a solicitors letter
Receiving a solicitors letter can be a terrifying experience for any practitioner, particularly when you read it, and are unsure what it means for you and your registration Join Senior Dentolegal Consultant Dr Annalene Weston and Dr Mike Rutherford from Dental Protection as they discuss the...
About this show
The Dental Protection Australia podcast channel discusses the key and current dentolegal risks and issues affecting dental practitioners across Australia. The Dental Protection advisory team provide helpful advice and guidance on how to steer clear of dentolegal risks, assisting you to provide safe and high quality dental care for your patients. RiskBites provides short, bite sized guidance for some of the issues impacting the profession right now.
Hosted by
Dental Protection