CCaaS Series: Patty Hayward of Talkdesk

In our CCaaS series, Nick and Kyle speak with a variety of players competing in the emerging contact center technology arena. In this episode, we are joined by Patty Hayward, Director of Healthcare Strategy at Talkdesk. Resourcive is a leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.