The RaaP: Resourcive as a Podcast

Lumen just confirmed it's ending sales of enterprise voice services, but what that actually means depends on what you're using and who's billing you for it. Kyle Hall sits down again with Dave Capece, Resourcive's CX Practice Lead and a former Level 3 network engineer, to break down what's confirmed, what's still unclear, and exactly what to check before your next contract renewal.

Kyle Hall is joined by Dave Capece, CX Practice Lead at Resourcive, for the first practice lead episode of The RaaP. Dave spent the first 15 years of his career as a voice engineer serving telephone companies, then moved to the enterprise side in 2015. He brings that engineering foundation to contact center engagements every day, and it shapes how he diagnoses problems. The conversation covers what actually changed in the contact center over the last decade, why the depth of analytics available today is the single biggest shift, and why roughly half the time the answer is not technology at all. Dave also gets into a pattern he keeps inheriting: organizations that moved to CCaaS three years ago but built it around requirements written for a premise system two decades earlier. And Kyle raises the assumption buried in many cloud business cases, that moving to as a service platforms meant you no longer needed voice engineering expertise on staff. If you run a contact center, or you inherited one, this is a practical look at where the gaps are and how to close them.

Most organizations are adopting AI tools without fully reckoning with what that adoption means for security. In this episode, Kyle Hall sits down with Kyle Gotzman to break down why traditional security models, including role-based access controls and standard detection methods, weren't designed for a world where AI agents can act on behalf of users at machine speed. They cover the concept of bounded agency, why the MCP layer is becoming the critical choke point in agentic AI environments, and what IT leaders actually need to be thinking about before they hand an AI system the keys to their infrastructure. Whether your organization is deploying Copilot across the company or starting to build agentic workflows, this conversation cuts through the noise and gets practical about where the real risks live.

Managed service providers are often viewed as a way to reduce IT costs, increase coverage, and simplify operations. But the reality is more nuanced. In this episode of The RaaP, Kyle Hall and Kyle Gotzman discuss why MSP selection is becoming a more common priority for mid market, enterprise, and private equity backed companies. They break down what MSPs actually provide, where companies misunderstand the economics, why comparing current IT spend to an MSP quote can be misleading, and what makes the selection process so difficult. The conversation also explores when companies should consider changing providers, how growth and acquisitions can expose MSP limitations, and what good looks like once the right partner is in place.

Most organizations don’t have a shortage of ideas. They have a prioritization problem. In a world of infinite options, there are finite resources. Figuring out how to allocate those resources for maximum impact is where most teams get stuck. Over time, IT environments drift. Priorities shift. Vendors stay longer than they should. What once made sense no longer lines up with where the business is going. We’re seeing more leadership teams step back and ask a simple question: Are we investing in the right things? In our latest episode of The RaaP, we break down how we approach that question through what we call an Impact Assessment. A structured way to evaluate spend, strategy, and execution and bring it back into alignment.

In this episode of #TheRaaP, Kyle Hall and Kyle Gotzman break down the full build buy rent framework and why skipping this step leads to wasted spend, missed differentiation, and frustration across the business. They walk through: Why build vs buy is an incomplete analysis How to think about differentiation, durability, and time horizon The real costs and risks of building software When acquiring a product makes sense and when it does not Why renting is often the right answer and when it becomes a trap The growing “rent and extend” model most teams are actually using today The biggest takeaway: there is no universally right answer, but there are very clear wrong ones. The key is intentional, cross functional decision making before the technology choice is ever made.

In this episode of The RaaP, Kyle Hall and Kyle Gotzman strip negotiation back to fundamentals. No games. No manipulation. Just practical rules that consistently produce better outcomes. They cover: • How to recognize when you’re already in a negotiation• Why most bad negotiation is actually bad preparation• How to separate must haves from nice to haves• Why understanding the other side makes you stronger, not weaker• How giving value away silently creates long term problems Whether you’re negotiating vendor contracts, salary, project scope, or internal priorities, this episode focuses on one thing: clarity with intention.

Most organizations don’t fail because of bad ideas. They fail because execution never truly begins. In this episode of The RaaP, Kyle Hall and Kyle Gotzman unpack why so many plans stall after the PowerPoint and what actually drives outcomes once the planning phase ends. The conversation focuses on three execution fundamentals that apply at every level of an organization: Building the right team for the outcome Creating a bias for action without chaos Aligning around a clear, shared desired end state If you’re responsible for turning strategy into results in January and beyond, this episode is about getting out of ideation mode and into motion.

In this episode of The RaaP, Kyle and Kyle break down the most common—and most costly—pitfalls organizations encounter during the IT sourcing and vendor selection process. From the ubiquitous “Yes, we can” trap, to hidden-fee mazes, to sales-to-delivery handoff failures, to misleading baseline quotes, to the ticking clock of renewal time bombs, the team walks through how these issues show up in real projects and what buyers can do to avoid them. They also discuss why vendors aren’t acting maliciously—just operating within their incentives—and why experienced partners can spot these patterns early. The conversation is tactical, practical, and directly rooted in lessons from the field.

In this special episode of #TheRaaP, Kyle Hall and Kyle Gotzman take a step back from their usual topics to reflect on Veterans Day, and what military service continues to mean in business and leadership today. From the shared trust between veterans to the Marine Corps’ timeless culture and rituals, they explore how strong foundations and shared values enable agility and evolution — both in the military and in modern organizations.

MIT recently reported that 95% of GenAI projects are failing, but not because of the technology itself. In this episode, Kyle Hall and Kyle Gotzman dig into why so many organizations can’t get their AI pilots out of the lab. The answer isn’t innovation, it’s foundation. From data quality and process discipline to governance and patience, they explore how companies that mastered the basics years ago are now reaping the rewards of AI, while others struggle to make progress. They also discuss what it means to “earn the right” to adopt new technology, the difference between moving fast and moving forward, and how preparation, not speed, creates real transformation.

In this episode of #TheRaaP, Kyle Hall and Kyle Gotzman dive into one of the most critical exercises for IT and finance leaders during budget season: assessing external IT services spend. They break down the foundational steps every organization should take, starting with building a baseline inventory of spend, normalizing vendor data, and questioning long-held assumptions. From there, they explore how to prioritize opportunities using a practical framework that balances cost, architecture, and security. Whether it’s identifying stranded services, rationalizing security tools, or grading initiatives based on impact and difficulty, this conversation provides a clear roadmap for finding meaningful savings without losing sight of business outcomes.

In this episode, Kyle Hall and Kyle Gotzman unpack one of the most persistent problems in IT infrastructure: telecom and network sprawl. They discuss how multi-location companies, especially those with 20 to 100 sites, struggle with legacy circuits, inconsistent inventory, and underutilized UCaaS platforms. Even in a cloud-first world, physical infrastructure challenges persist. From POTS lines and PRIs to broadband contracts and firewall mismatches, the conversation dives into why companies still get tripped up by what’s on the ground. You’ll hear: What changes (and what doesn’t) when you move to the cloud How lack of inventory leads to hidden costs and operational risk Why technical debt is often hiding in your infrastructure The role of a telecom “champion” inside the business How growing companies can stay lean without losing visibility If you're a Director or VP of Infrastructure trying to clean up your network stack without slowing down growth, this episode is for you.

What does it take to save over $1 billion in procurement? Gavin Mlinar joins The RaaP to share how competition, endurance, and strategy have shaped his approach to sourcing and negotiation. From early lessons at Unisys to leading category transformations as a CPO, Gavin unpacks his philosophy: “You don’t know where you stand until you compete.” We dive into: Competitive bidding vs. industry benchmarks Handling incumbent negotiations with Microsoft, Broadcom, and others Why AI in procurement isn’t quite there yet Why most procurement teams are reactive — and how to break the cycle

In this episode, Kyle Hall and Kyle Gotzman discuss the current state of AI adoption in mid-market and enterprise companies. While a majority of organizations report implementing AI, only a small percentage are realizing meaningful results. The conversation explores why that gap exists and what companies can do to close it. Topics include: Why AI isn’t delivering results for many companies The importance of foundational practices, clean data, and strong processes AI as an efficiency multiplier, not a replacement for discipline Lessons from cloud and CRM adoption cycles How successful companies approach onboarding AI tools and agents The role of people, process, and culture in driving ROI from AI This episode offers practical insights for IT and business leaders looking to get value from AI investments. Timestamps:(01:15) AI adoption stats: High usage, low realized value(03:00) Why this is the same hype cycle as cloud(04:45) AI as an amplifier: It won’t fix bad practices(06:00) The “AI agent” myth vs. what success really takes(07:30) Onboarding AI like an employee: Train, QA, repeat(08:45) People, process, and culture > tool(10:00) CRM analogy: Same tool, different outcomes(11:15) The ab roller story: Tools don’t replace discipline(12:00) Cloud migration flashback: basics still matter(13:30) Indicators of AI success: Who was doing it the hard way before?(14:30) Why AI shouldn’t be your “tip of the spear”(15:30) Final thoughts: ROI lives in the fundamentals

In this episode of The RaaP, we’re joined by Adrian Tilston, Resourcive’s Cyber Practice Lead, for a deep dive on why mid-market manufacturers—especially those growing through M&A—face serious cybersecurity gaps. From chaotic IT environments to rising supply chain demands, we explore why cyber complexity is actually a business problem that impacts EBITDA, scalability, and customer contracts. We also break down how Resourcive helps manufacturing companies navigate this, building practical cyber maturity programs without massive tool spend. Whether you’re a CFO worried about risk exposure or an IT leader buried in MSP tickets, this episode will give you real-world insight into how to make cyber a business enabler, not a cost center. (00:00) Intro & Adrian’s background: Green Beret, offensive security, cyber strategy (03:00) Why manufacturing is struggling with IT & cyber maturity (05:45) The problem with scaling legacy environments post-M&A (08:00) Early warning signs your cyber complexity is about to hit revenue (12:00) Supply chain due diligence and how it forces manufacturers’ hand (13:30) How Resourcive’s approach is different (it’s not just more tools) (17:00) The critical role of technical validation vs. trusting MSP statements (20:00) Building a live, practical roadmap (not just “buy more tools”) (23:00) The CFO lens: capital efficiency, managing real risk, scaling smart (26:00) Who this is for: lean IT teams, mid-market firms scaling through M&A (29:00) Post-breach remediation: rebuilding and future-proofing (32:00) It’s a program, not a product: why cyber needs ongoing care (36:00) Final thoughts: where to start, what to look at, how to protect your business

In this episode, the Kyle's discuss recent trends in software development, cloud technology, and the role of AI in software engineering. They explore the paradox of increasing innovation in development tools while job postings for developers in the U.S. are declining. The conversation touches on Cloudflare’s new product, AWS Amplify Gen 2, and how "everything as code" is transforming infrastructure deployment, reducing reliance on traditional development teams. They also discuss the challenges enterprises face in moving toward cloud-native environments and practical strategies for transitioning away from legacy systems.(00:45) – The Developer Paradox(01:30) – What’s Really Happening?(03:00) – Strategic vs. Tactical Dev Work(04:30) – AI as the New Junior Dev(06:00) – Everything is Code(08:00) – Deploying Global-Scale Apps from a Laptop(10:00) – The Risk & Power of Full-Stack as Code(11:30) – Sandboxing & Infrastructure On-Demand(12:30) – Bringing Legacy Into the Cloud: The Strangler Fig Approach(14:00) – Closing Thoughts

In this episode of The RaaP (Resourcive as a Podcast), we explore two critical technology challenges for today’s businesses: optimizing cloud costs and harnessing AI in contact centers. Kyle Hall and Kyle Gotzman discuss how focusing on how you build—not just how you buy—can unlock up to 80% in AWS savings. From rethinking database structures to eliminating unnecessary infrastructure, this conversation provides actionable insights for tech leaders looking to reduce spend and increase efficiency. We also dive into the rapidly evolving role of AI in contact centers. Learn how AI is reshaping customer interactions through empathy, hyper-personalization, and proactive insights. Kyle walks through Resourcive’s AI maturity model, highlighting real-world use cases that empower teams, enhance customer loyalty, and drive business outcomes. Whether you're tackling legacy cloud setups or exploring the next wave of AI-driven transformation, this episode is packed with strategies to help you stay ahead. Tune in for actionable takeaways and strategic insights you can put to work right away.

In this episode, we dive deep into the concept of a Technology Value Creation Partner and explore why this approach is critical for mid-market and enterprise businesses. Tune in to learn: What makes a Technology Value Creation Partner different from traditional vendors. How to align technology investments with your overall business strategy. The importance of persistent engagement and proactive problem-solving. Why Resourcive is the best partner to help you navigate today's complex IT landscape.

In this episode of The RaaP, Kyle Hall and Kyle Gotzman dive into the resurgence of network infrastructure and the evolving needs of multi-location businesses. They explore key trends like SD-WAN, SASE, and network topology changes, discussing the complexities of managing multiple vendors, faster implementation, and circuit aggregation. They also tackle the pros and cons of outsourcing vs. insourcing network management, offering practical insights for IT and business leaders. Plus, they discuss the growing importance of AI literacy in today’s workforce and how AI can enhance productivity. Tune in for valuable insights on solving modern network challenges and leveraging AI effectively. Key Topics: Network management complexities in multi-location businesses Shifting from MPLS to SD-WAN and SASE Outsourcing vs. insourcing: pros and cons The rise of AI-literate workforces Practical AI use cases in day-to-day operations

The Kyle's give a breakdown of the acquisition by ScanSource announced last week.

In today's episode of "The RaaP," hosts Kyle Gotzman and Kyle Hall dive into the intricate topic of technical debt. They begin with some lighthearted banter before transitioning to a detailed discussion on what technical debt entails, its implications, and how organizations can manage it effectively. 1. Defining Technical Debt: - Technical debt refers to the concept where decisions made during development lead to suboptimal outcomes, requiring future rework. This can apply to code, infrastructure, and various IT functions. - It is distinguished from technical constraints, which are limitations imposed by external factors like compliance or regulatory requirements. 2. Categories of Technical Debt: - Deliberate and Reckless: Knowing you're taking shortcuts without a plan to address them. - Deliberate and Prudent: Taking on debt intentionally with a plan to repay it. - Accidental and Reckless: Unintentionally accumulating debt due to poor planning. - Accidental and Prudent: Unplanned debt that arises despite careful planning. 3. Managing Technical Debt: - It's crucial to dedicate resources to paying down technical debt, akin to managing financial debt. Failure to do so can result in escalating 'interest' costs, hindering future development and innovation. - Organizations should treat technical debt repayment as a regular budget item, ensuring that it does not spiral out of control. 4. Impact of Technical Debt: - Accumulated technical debt can slow down an organization, making it difficult to implement new technologies like cloud computing and AI. - Managing technical debt is essential for maintaining agility and staying competitive in a rapidly evolving tech landscape. 5. Current Trends: - The hosts discuss how the move to cloud computing and the advent of AI are making the management of technical debt more critical than ever. Organizations need to ensure their systems are optimized for these new technologies. 6. Practical Implications: - Kyle Hall shares experiences of how technical debt affects not only clients but also the evaluation of vendors. The presence of technical debt in vendor solutions can impact their reliability and product development velocity. By the end of the episode, listeners gain a comprehensive understanding of technical debt, its challenges, and strategies to mitigate its impact. The discussion emphasizes the importance of intentionality and planning in managing technical debt to enable future growth and innovation.

In this episode, the Kyle's discuss the challenges and strategies related to IT operating models for mid-sized companies, particularly those owned by private equity firms. They highlight the importance of scalability, resilience, and risk mitigation in these companies, which often have lean IT teams and face pressure to mature their infrastructure. They mention the significance of aligning IT strategies with the company's deal thesis and long-term goals, emphasizing the need for a holistic approach to IT management. The conversation touches on topics such as onboarding processes, outsourcing decisions, and forward planning for future growth. Then, they discuss the evaluation of ROI (Return on Investment) in AI (Artificial Intelligence) implementations. Kyle Hall introduces the topic, emphasizing its relevance and complexity due to recent news articles and marketing claims about AI ROI. They delve into the challenges of assessing ROI for AI, considering both hard returns (such as cost savings and productivity increases) and soft benefits (like improved user experience and skill retention). They explore various use cases, ranging from computer vision in healthcare to predictive maintenance in vending machines, highlighting the potential impact on efficiency and decision-making. The conversation underscores the importance of defining clear use cases for AI projects and acknowledges the strategic imperative for organizations to explore AI despite the current difficulties in quantifying ROI. They conclude by emphasizing the need for ongoing monitoring and adaptation in AI initiatives.

In this episode, the Kyle's discuss the recent rise in carveout projects before Kyle teaches Kyle about edge computing and VDI. Then the guys give some advice to a user looking for guidance around a global SD-WAN deployment.

In this episode, the Kyle's discuss a recent Cybersecurity engagement where Adrian, our Cyber Practice Lead, is on site at publicly traded company. Then the KH teaches KG about the Champion Challenger Model as a vendor management strategy.

Coming off a trip to New York to attend and speak at a leading PE firms CIO Summit, they Kyles discuss the conversation Resourcive led around the tech operating model. Then the KG teaches KH about repatriation and the where the cloud fits in the marketplace for infrastructure and compute needs.

In this episode of The RaaP, Nick and Kyle are joined by Michael Cadieux, one of the industry's leading procurement professionals. Michael shares his thoughts on a wide range of topics:  Creating Procurement Foundry, the leading peer-to-peer procurement professional network  The Evolution of Procurement  Current Challenges for Technology Procurement Leaders   How Procurement Leaders are Preparing for 2024  What the Future of Roles in Procurement Look Like  And more! 

In this episode, Nick and Kyle are joined by Walt Carter, Chief Digital Officer, CIO, COO, author, and keynote speaker. With a wealth of knowledge and experience spanning over 40 years, Walt shared invaluable insights and strategies for making digital transformation a resounding success. Key Takeaways: Digital transformation is not just about technology; it's all about people. The importance of creating a clear and detailed vision for your transformation. The significance of consensus and alignment within your organization. The power of leading indicators in measuring transformation progress. The critical role of continuous learning and improvement in the transformation journey.

In this episode, Nick and Kyle chat with Jack Ryan, Infrastructure Director at Diverzify. Amidst an aggressive M&A growth plan, Jack shares his key priorities when integrating new acquisitions. Jack discusses due diligence insights, technology's impact on integration, and the delicate art of balancing vision with execution. Gain valuable strategies for transparent communication, realistic expectations, and optimizing MSP partnerships. Tune in to navigate the evolving M&A landscape successfully.

In this episode, Nick and Kyle sit down with Chad Wray, VP of IT at Paragon Health. Chris breaks down his Top 3 areas of focus right now: Intake of referrals, data, and connectivity & costs. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Kyle are joined by Tammy Knies, Head of Vendor Management and Procurement at Live Oak Bank. They discuss the fundamentals of building a mature procurement practice, nuances in IT/technology procurement, and the opportunity that exists in creating value for the enterprise in these areas. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Adrian are joined by Brian Greenberg of Fortium Partners. They discuss the ins and outs of fractional technology leadership, how Brian prioritizes when starting a new engagement, and what the most common challenges are he's seeing at companies today both operationally and in the realm of security. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

Adrian Tilston does a Security Takeover of The RaaP and is joined by Ben Corll, CISO Americas at Zscaler. Their discussion focuses on how security leaders should think about presenting security information to a board of directors, building credibility as a leader, and overall a little about risk and how you present it. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Kyle are joined by Sarah Richardson, Chief Digital & Information Officer at Tivity Health. It's a great conversation focused on leadership in the context of technology and transformation. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Kyle are joined by muji, the investment research blogger covering the technologies powering today's hypergrowth stories including many of the companies Resourcive partners with to deliver cutting edge technology to its clients. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Kyle are joined by Tom Gesky, CEO and Chairman of Resourcive. The guys take a trip down memory lane and discuss some of the seminal moments in Resourcive's history and how they've shaped who Resourcive is today as the leading strategic IT sourcing consultancies. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Nick and Kyle discuss the ground swell of attention and focus on near-term expense reduction initiatives in response to growing market uncertainty, inflationary pressures, and renewed focus on budgets.  Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode the guys welcome James Morrison and talk about all things #cyber. (6:02) Shifting from reactive to proactive; compliance and insurance will force change, (10:24) Targeting specific business for targets of opportunity, (11:57) Changes in the IT buyer w/cybersecurity, (14:26) Pay for performance security. Compliance as a Service. Capex vs. Opex, (18:43) SASE, (26:29) Nick & Kyle recap Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode the guys welcome Stephen Semmelroth and talk about all things #cyber. (3:30) Setting the vision for the security community, (7:10) DoD moving to Zero Trust, (10:12) How security is having positive bottom-line impact, (13:00) The people component of security, (16:38) SOF Truths, (18:23) The essentials for improving your security posture now, (26:29) Nick & Kyle recap. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, the guys discuss how the cloud is re-inventing business' relationship with IT, how it is changing the role of IT within organizations, and ultimately how it is delivering meaningful business outcomes to companies large and small. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, the guys discuss the new Resourcive x Net(net) partnership, where Net(net) fits into the market, and how their addressing significant buckets of IT spend for their clients and private equity partners. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

This episode is a recording of our recent webinar Kyle hosted with eSentire. They talk trends and current state of cybersecurity, how companies should be thinking about protecting themselves, and budget rationalization for security spend. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, we discuss the thorny topic of technology service delivery and implementation. Kyle and Nick are joined by Kyle Gotzman, Director of Client Services at Resourcive to share the good, the bad, and the ugly; but also where Resourcive is able to alleviate pain points and create value for clients with the expertise and experience that goes along with hundreds of engagements. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, the guys discuss with Burke the importance of experienced technology leaders in the execution of strategic business goals and how Fortium's model of Technology Leadership as a Service is filling a void in today's executive labor market. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, the guys welcome John Zemonek to discuss a programmatic approach to security and the budget rationalization model to make sense of your investment. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

In this episode, Michael and Kyle discuss the #wireless & #mobility market, the current state of #5G, and how these developments are impacting clients in their current engagements.  Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

This episode the guys speak with John Bisack, Founder of a leading IT consultancy, Performance Improvement Partners, about the evolution of consulting in the private equity space - specifically around IT diligence and value creation. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

This episode the guys are talking about POTS! Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

James Anderson is the News Editor at Channel Futures covering all things channel and technology. The guys discuss the current state of the channel, new developments, and what to look out for in 2022. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.

This episode explores the macro trends and shifts in #B2B buying, and looks out over the coming decade in how technology will be sourced and utilized by the customer. Resourcive is the leading consulting agency advising middle-market and enterprise clients on IT service procurement. Technology topics include: UCaaS, CCaaS, Cloud, Networking, SD-WAN, Security, SASE, MSPs/MSSPs, SaaS Licensing.