EPISODE · Oct 2, 2023 · 18 MIN
Challenges of hotel technology with Kurt Macher, Shangri-la Group - The Shard
from Hoteliers’ Voice
In partnership with ACE Hotel Tech Summit, we spoke with Kurt Macher, General Manager, Shangri-La The Shard, London and Innovation & Luxury Customer Experience Lead - Middle East, Europe, India & Americas for the Shangri-la Group about the challenges and frustrations with technology. We cover the complexities in technology at hotels including;the journey to implementation and adoptionstruggles to maximise the investmentsecurity risks to considerstaff usabilityListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/
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In partnership with ACE Hotel Tech Summit, we spoke with Kurt Macher, General Manager, Shangri-La The Shard, London and Innovation & Luxury Customer Experience Lead - Middle East, Europe, India & Americas for the Shangri-la Group about the challenges and frustrations with technology. We cover the complexities in technology at hotels including;the journey to implementation and adoptionstruggles to maximise the investmentsecurity risks to considerstaff usabilityListen to more episo...
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Challenges of hotel technology with Kurt Macher, Shangri-la Group - The Shard
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