Change Management

Change management is a term bandied about a lot in industry as a whole and in the health care industry in particular. Yet, organizations struggle in carrying it out and few seem to see lasting results from their efforts. In this episode, two industry leaders in change management share principles to make your change management initiatives succeed. Guest speaker: Dwayne Banks, CCP Senior Change Management Partner Vizient Kimberly Kisner, MBA Director, Change Management Vizient Moderator: Amber Hanser, MHA, CPHQ Senior Improvement Program Director Performance Improvement Programs Vizient Show Notes: [03:04] Defining change management [03:46] Leading change [05:35] Change fatigue [08:47] Leading practices in change management [10:22] How organizations should approach change management [13:50] Communicating in times of uncertainty [18:31] Sustaining change [20:16] Start at the beginning of the process—steps to take Links | Resources: Contacting Knowledge on the Go: [email protected] Amber’s email: [email protected] Dwayne’s email: [email protected] Kimberly’s email: [email protected] Subscribe Today! Apple Podcasts Amazon Podcasts Spotify Google Podcasts Android Stitcher RSS Feed