Chirag Gulati | RevOps | The Current and Future State of the CPQ Space

In this episode of the RevAmp Podcast, Mark Lerner interviews Chirag Gulati about the current state of the #CPQ space. Chirag discusses the limitations of Salesforce CPQ, stating that there have been no major upgrades or developments in the product since its acquisition by Salesforce in 2015-2016. He also mentions that Salesforce's Revenue Lifecycle Management (RLM) product is still under development and not ready for use. Gulati emphasizes the need for a modern CPQ solution that can address the evolving needs of different industries and sizes of companies. He also highlights the trend of companies consolidating their tech stacks and looking for more cost-effective solutions. The conversation touches on the impact of AI in the quote-to-cash process, with Gulati noting that while AI is a buzzword, it requires structured data to be effective. Overall, Gulati suggests that there are still many unanswered questions in the CPQ space and that time will reveal how the market evolves.