Civitas Special: Susan Clark and Laura Young Spill the Tea on Last Mile Interoperability

In this episode, recorded live at the Civitas Conference, Grace sits down with Susan Clark and Laura Young, the dynamic leaders behind Converge Health, to talk about one of healthcare’s most persistent challenges — the last mile of interoperability. From data gaps that quietly impact patient care, to the realities of implementing frameworks like FHIR and TEFCA, Susan and Laura share their insights on how to move beyond buzzwords toward true, usable data exchange at the point of care. They also explore the powerful role patients are beginning to play in driving interoperability forward and what innovations may reshape the landscape in the next five years. Whether you’re a health IT professional, a data evangelist, or simply curious about how healthcare information actually connects behind the scenes, this conversation delivers equal parts wisdom and inspiration — Civitas-style. Grab your cup and tune in — it’s time to spill the tea on interoperability’s last mile! ☕