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Client Offboarding: Parting On A High | Ep 64 episode artwork

Dec 20, 2022 32 min

Client Offboarding: Parting On A High | Ep 64

from WĀ-HINE Hosted by Sandra Julian | Business Coach

ARE YOU MISSING OPPORTUNITIES BY IGNORING CLIENT OFFBOARDING? I say you probably are. 😭 See, when the project is done, we’re eager to move on to the next big thing. All excited, ready to hit the ground running. BUT I’ve spoken before about the power of data. I’ve mentioned the importance of getting a clear view of your client profile, your unique position in the market, your client’s pain-points, etc. Offboarding is THAT opportunity to collect this kind of information. How do I do this? I give you My Agency’s Client Offboarding Checklist, so you can use the inspiration to create your own. If there is anything in today’s podcast about client and team onboarding (or something in one of the previous episodes) you want to discuss or you've got some further questions, just reach out. Here is the link. You can leave a video message or a simple old voice message or even a text. I would love to hear from you. If you’re also interested in listening to the client onboarding podcast episode, you can find it here. To read the full blog post on this episode go to www.sandrajulian.co/podcast64 Running a business is not for the faint-hearted. There are challenges left, right and centre. But I’m here to tell you challenges are only challenges because you haven’t found an answer to them yet. The solutions could be a lot easier than you may think! Take my FREE AGENCY OWNER PERSONA QUIZ and find out how you can scale and streamline your business without compromising YOU! If you enjoyed today’s episode, make sure you hit subscribe and get new episodes as soon as they’re released. And if you listen on the Spotify or Apple Podcast app, then I’d appreciate it if you could rate the show and leave a quick review also if you're on the Apple app. Those 5 stars would mean the world to me and help get the show in the ears of more online service business owners. Connect with me www.sandrajulian.co www.instagram.com/sandrajulian.co www.facebook.com/sandrajulian.co www.pinterest.com/sandrajulianco YouTube: https://www.youtube.com/@SandraJulian-Co Book a Coaching Session sandrajulian.co/strategy-sessions Episode edited by Rate, Review, And Subscribe For More Business Wisdom! You can send me a message, question, feedback HERE Work with me You’ve built a thriving business through hard work and determination, yet you can feel you’re entering a new season. You’re ready for clarity, space, and support that honours your energy and helps you lead in a way that feels calm, intentional, and aligned with who you’re becoming. If you’re seeking a more easeful, intuitive way forward then private 1:1 Coaching is for you. https://sandrajulian.co/work-with-me/ Website: www.sandrajulian.co Instagram: www.instagram.com/sandrajulian.co Facebook: www.facebook.com/sandrajulian.co LinkedIn: www.linkedin.com/in/sandrajulian1 Music is Te Kawa o Rongo by Ngāneko Eriwata Episode edited by LJS Creative Services #PodcastManager Show notes & blog by Mattie Belsack from Bellbird Writing

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ARE YOU MISSING OPPORTUNITIES BY IGNORING CLIENT OFFBOARDING? I say you probably are. 😭 See, when the project is done, we’re eager to move on to the next big thing. All excited, ready to hit the ground running. BUT I’ve spoken before about the power of data. I’ve mentioned the importance of getting a clear view of your client profile, your unique position in the market, your client’s pain-points, etc. Offboarding is THAT opportunity to collect this kind of information. How do I do thi...

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Client Offboarding: Parting On A High | Ep 64

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Simple Business Dream Life Emma Hine The Simple Business Dream Life Podcast is for established business owners who want to make more money by doing less, without sacrificing their time, their energy, or the life they're working so hard to build. Hosted by Emma Hine, Business Growth Strategist, mentor, bestselling author and speaker, this is a space for simplifying your business so it actually supports your dream life instead of consuming it. Because most business advice tells you to do more. Emma does the opposite. Emma knows what it's like to build a business that looks wildly successful on the outside while quietly draining everything on the inside. After walking away from a 7 figure business that stole her time, her focus and her joy, she started again. This time choosing simplicity. One clear offer, messaging that actually connects, and systems that create freedom instead of pressure. Now Emma helps established business owners cut through the noise, get the few thi Thompson Hine Podcasts Thompson Hine Thompson Hine LLP, a full-service business law firm with approximately 400 lawyers in 8 offices, was ranked number 1 in the category “Most innovative North American law firms: New working models” by The Financial Times and was 1 of 7 firms shortlisted for The American Lawyer’s inaugural Legal Services Innovation Award. Thompson Hine has distinguished itself in all areas of Service Delivery Innovation in the BTI Brand Elite, where it has been recognized as one of the top 4 firms for “Value for the Dollar” and “Commitment to Help” and among the top 5 firms “making changes to improve the client experience.” The firm’s commitment to innovation is embodied in Thompson Hine SmartPaTH® – a smarter way to work – predictable, efficient and aligned with client goals. For more information, please visit ThompsonHine.com and ThompsonHine.com/SmartPaTH.

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