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Coca Cola: A people-led digital transformation

An episode of the McKinsey Talks Operations podcast, hosted by McKinsey & Company, titled "Coca Cola: A people-led digital transformation" was published on June 30, 2022 and runs 27 minutes.

June 30, 2022 ·27m · McKinsey Talks Operations

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The Coca Cola team shares how they established a digital academy to upskill managers and frontline team leaders across their business operations.

It's increasingly clear that there is a labor mismatch across industries and sectors. There is also a marked gap in the digital talent available in key frontline sectors such as truck drivers and line operators - only 1 percent of supply chain leaders report having sufficient talent in-house to support their increased digitization, that’s down from 10 percent in 2020. The pioneers of the Fourth Industrial Revolution have learned that human capabilities are critical when organizations wish to adopt advanced digital technologies successfully. For example, Coca Cola has established a digital academy to upskill managers and frontline team leaders across their business operations to help to build supply chain resilience and improve productivity.

Join the conversation with Iain McLaughlin, VP of Commercial Product Supply, and Gigy Philip, Transformation Director, both from the Coca- Cola Company; McKinsey Partner, Roberto Migliorini, and host Daphne Luchtenberg, Director of Communications for McKinsey’s Operations Practice.

McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations

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