McKinsey Talks Operations
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McKinsey Talks Operations is a news podcast hosted by McKinsey & Company. It has 55 episodes, with the latest published April 2026.
The next normal demands resilience, flexibility, and agility.Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse operations with technology, and why empowering the workforce with skills and capabilities is key to success.McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
news ·en-US ·55 episodes
Rewiring Europe: Turning pressure into performance
Winning the Race to Rewire in 2026: Capturing operational advantage
The paradigm shift: how agentic AI is redefining banking operations
COO Excellence: the next generation of leadership
The race to rewire operations: How the story unfolded in 2025
Beyond the bot: building empathetic customer experiences with agentic AI
Unlocking hidden value with process intelligence in healthcare and beyond
Transforming R&D with AI: Breaking barriers and boosting productivity
Lower cost, fewer emissions, greater impact: The dual mission in action
Rewriting the robotics playbook: From promise to performance
The robotics revolution: Scaling beyond the pilot phase
The new tariff reality: From risk to resilience
The future of customer experience: Embracing agentic AI
Beyond cost savings: The global footprint of innovation hubs
Safer, greener, faster: AI-powered supply chains in action
Beyond automation: How gen AI is reshaping supply chains
Powering productivity: Operations insights for 2025
A year in review from McKinsey Talks Operations: Beyond normal
Procurement’s sustainable (r)evolution
In pursuit of productivity: How Minsur mined a rich seam of operational excellence
The best jobs in the world: How the Global Lighthouse Network is shaping the future of production
Innovation hubs: How Global Capability Centers are shaping the future of business
Future-proofing operations: How tech and talent go hand-in-hand
The evolution of customer care: AI and the Gen Z effect
When failure is an option: How to foster innovation and learning across your organization
There is no normal: An operations year in review
Generative AI in Operations: Capturing the value
Navigating the new normal: Operations insights for 2024
Manufacturing Africa's future: Jobs, growth, and sustainability
Unlocking Operational Evolution: The Zero-Basing Philosophy
Reset + Reimagine: The role of generative AI in SG&A success
Navigating Dynamic Labor: Building Strong Warehousing Operations
Following the leaders: Moving up with ‘From Source to Sold.’
Operational excellence: How purpose and technology can power performance
Skinny design: Smaller is better
McKinsey Talks Operations: How the best of 2022 can power 2023
Myth busters: Unexpected insights on contact centers
Batteries included: Building and operating sustainable gigafactories
114 down, 10 million to go. The Global Lighthouse Network’s mission
Sustainable spaces for work, rest, and play: Climate resilient capital projects
Digital twins: Flying high and flexing fast
Digital twins: What could they do for your business?
Inflation fighter and value creator: Procurement’s best kept secret
Inflation fighter and value creator: Procurement’s best kept secret
The hidden value of voice conversations: Part 2 – Reaping the rewards
The hidden value of voice conversations: Part 1 – Trends and technologies
People and places: How and where to work next
How to manage the coming wave of investment in capital projects
Coca Cola: A people-led digital transformation
Reaching net zero - what will it take?
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