EPISODE · Oct 30, 2024 · 12 MIN
Cohen-Esrey Apartment Investing | Podcast #38
from Cohen-Esrey Apartment Investing Podcast · host ceaipodcast
On our latest episode of the Cohen-Esrey Apartment Investors Podcast, Managing Director Karen Crouch shares how our property management teams focus on proactive customer fulfillment. She discusses our use of Net Promoter Score (NPS), 24-hour maintenance, market-competitive rates for renovated apartments, and our commitment to Lifestyles of Choice. We aim to create a positive loop between residents and team members, benefiting residents, staff, the local economy, and our capital partners who support our "Best B" multifamily vision.
What this episode covers
On our latest episode of the Cohen-Esrey Apartment Investors Podcast, Managing Director Karen Crouch shares how our property management teams focus on proactive customer fulfillment. She discusses our use of Net Promoter Score (NPS), 24-hour maintenance, market-competitive rates for renovated apartments, and our commitment to Lifestyles of Choice. We aim to create a positive loop between residents and team members, benefiting residents, staff, the local economy, and our capital partners who support our "Best B" multifamily vision.
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Cohen-Esrey Apartment Investing | Podcast #38
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