Communication-centric property management in the spotlight

In this episode of Secrets of the Top 100 Agents, host Juliet Helmke chats to Brooke Willis, the founder and director of Brooke Willis Property, about why she decided to pursue a career – and a specialised business – in property management, and how communication plays a central role in managing the delicate relationships involved in the field. Brooke opens the hood of her business to discuss how she and her team embrace property management-focused technologies, while keeping it old-school in some respects. The duo talks about the importance of picking up the phone to have some necessary conversations, and why that's now more important than ever.