Communications

In this week's episode we talk about one of the most critical aspects of any Business Continuity / Disaster Recovery program - communications! Communication is highly misunderstood and many individuals, organizations and communities don't quite get it right; from idea inception to planning to execution. When communications are managed exceptionally well, amazing things can result but when communications are mismanaged or not managed at all, it can have dire consequences. We'll talk to Communications expert Janine Sakatch, who'll help us understand what communications and communications management really is. We'll hear tips to help us improve our own communications; why some might be working and why some aren't; determining the best delivery channel for communications and how we can improve the communication processes we utilize during times of disaster.