Como a Sabesp usa IA, IoT e WhatsApp para modernizar o saneamento

A Sabesp está passando por uma das maiores transformações tecnológicas da sua história e isso vai muito além de trocar canos ou ampliar redes. Inteligência artificial, Internet das Coisas, imagens de satélite, atendimento digital pelo WhatsApp e até impressão de peças em 3D já fazem parte da operação da companhia. Neste episódio do Podcast Canaltech, conversamos com Denis Maia, diretor-executivo de Clientes e Tecnologia da Sabesp, sobre como essas tecnologias estão sendo usadas na prática para reduzir vazamentos, melhorar o atendimento ao consumidor, tornar o uso da água mais consciente e aumentar a eficiência de um sistema que atende quase 30 milhões de pessoas. Durante a conversa, Denis explica como funcionam os hidrômetros inteligentes, o uso de IA para identificar vazamentos invisíveis no subsolo, o atendimento digital em larga escala e por que São José dos Campos deve se tornar a primeira cidade 100% digital da Sabesp até 2026. Você também vai conferir: novo golpe no Telegram chamou atenção por um detalhe inesperado, IA pode causar falta de memória RAM até 2028, Honor confirma celular feito para e-sports, Google e SENAI lançam IA gratuita para ajudar a encontrar emprego e confira lista de cursos gratuitos de fim de ano. Este podcast foi roteirizado e apresentado por Fernada Santos e contou com reportagens de Jaqueline Sousa, Raphael Giannotti, Vinicius Moschen, Marcelo Fischer sob coordenação de Anaísa Catucci. A trilha sonora é de Guilherme Zomer, a edição de Livia Strazza e a arte da capa é de Erick Teixeira.See omnystudio.com/listener for privacy information.

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This episode is 21 minutes long.

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This episode was published on December 16, 2025.

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