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Como transformar clientes insatisfeitos em defensores da (sua) marca? episode artwork

Aug 28, 2022 20 min

Como transformar clientes insatisfeitos em defensores da (sua) marca?

from Papo de Marketing Hosted by Thel Augusto Monteiro | Hygino Belli

Clientes insatisfeitos são inevitáveis. Por isso, você precisa estar equipado com o conhecimento de como lidar com eles para proteger a reputação e os resultados da sua marca. Quando se trata de construir lealdade à marca, é necessário um forte atendimento ao cliente e uma experiência positiva com a sua empresa. Neste episódio, vamos lhe mostrar o que pode deixar um cliente insatisfeito, qual é a importância de fazer o seu cliente feliz, como sua empresa pode lidar com clientes insatisfeitos e uma conclusão chocante: clientes insatisfeitos são tão importantes quanto clientes satisfeitos.

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This episode was published on August 28, 2022.

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