Conectando, el podcast- Una conversación sobre innovación con Lorraine Rivera

from Conectando, el Podcast · host Liberty Puerto Rico

Lorraine Rivera, Directora de Customer Experience, nos habla sobre la importancia de escuchar al cliente durante todos los procesos y etapas de innovación. Recalca que asi de importante como escucharlos, es poner en acción la información que se recibe para innovar todos los días la manera en la que nos relacionamos con ellos. Además nos explica cómo podemos usar la tecnología para innovar y mejorar los procesos de diseñar la experiencia de los clientes ya que las necesidades de éstos cambian constantemente. 

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This episode is 43 minutes long.

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This episode was published on May 10, 2022.

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